Emergency Vets in Ripley

## Summary GEM Equine Ltd is an equine-only veterinary practice offering both mobile (“portable”) diagnostics and in-clinic care, with emergency calls stated on its website. The clinic is set up for investigation-heavy cases (mobile digital X‑ray, ultrasound, endoscopy) as well as routine and ongoing management (dentistry, repeat prescriptions, faecal egg counts). From the latest reviews available to us, owners repeatedly describe: - **Equine dentistry carried out with practical logistics support** (one owner says their pony was collected from home for dental work, with photo updates during the stay, then delivered back home). - **Clear, direct communication** (described as “straight talking… up front and honest” and taking time to explain what will be done). - **Cost-conscious care when appropriate** (one owner says they were taught to administer intramuscular injections to reduce call‑out costs over a holiday period). - **Follow-up and continuity for long-term conditions** (examples mentioned include steroid injections and treatment/follow-up for an eye ulcer). ## Services Services and capabilities mentioned on the website and in reviews include: - **Emergency calls** (stated on the website). - **Portable diagnostics and treatment** (stated on the website), including: - **Mobile digital X‑ray** - **Ultrasound** - **Endoscopy** (equipment listed on the website), including **gastroscopy** (listed as a service). - **Lameness investigations**, including **gait analysis** (listed on the website). - **Equine dentistry** (listed on the website; dental work specifically mentioned in reviews). - **Ophthalmology** (listed on the website; eye ulcer treatment mentioned in reviews). - **Dermatology** (listed on the website). - **Faecal egg counts** (listed on the website). - **Injections as part of treatment plans** (owners mention steroid injections and being shown how to give intramuscular injections). ## People - **Georgie** (vet; role not explicitly stated, but repeatedly referenced as the treating clinician): - Owners mention **dental care** and say they were kept updated with **photos while their pony was in the clinic’s care**. - Described as **explaining what she’s doing/going to do**, and being **“up front and honest”** rather than sugar-coating decisions. - One owner credits her with **attending twice daily over a period** during a serious illness and says she helped **save their horse’s life**. - Mentioned as **patient with young horses**. - **Nerissa** (role not stated): - Thanked alongside Georgie for care, including during dental treatment and ongoing support. ## Reviews **Google rating: 4.8 stars from 34 reviews.** Themes below are drawn from the latest written reviews available to us. - **Strong continuity of care over years:** multiple reviewers describe using the practice for 4–10+ years with ongoing management of elderly horses. - **Communication and transparency:** owners cite straight, realistic advice and clear explanations of procedures and plans. - **Hands-on support during treatment:** examples include **photo updates during a clinic stay** and teaching an owner how to give **intramuscular injections** to reduce repeated visits. - **Specific clinical situations mentioned:** dental work, **steroid injections**, and treatment/follow-up for an **eye ulcer**. - **Responsiveness and availability:** reviewers describe help during urgent situations (including repeated visits over a holiday period).