Chaseview Veterinary Clinic Ltd

Chaseview Veterinary Clinic Ltd describes itself as an independent, privately owned practice, and it’s set up for a broad mix of companion-animal and farm/equine work (the website lists equine/large animal services and facilities such as stables, stocks & paddocks, and a lambing room). Reviews most often highlight quick access to appointments, including out-of-hours help for urgent issues, plus a “no-pressure” approach to decision-making in difficult cases.

Concrete examples owners mention include

• •Same-day appointments being “pretty standard” and phones answered very quickly.
• •Efforts to reduce stress for anxious dogs, including free treats in the waiting area.
• •End-of-life support without feeling pressured, alongside treatment for a cat with kidney failure.
• •Practical, low-fuss urgent care such as a grass seed in a toe handled out of hours, with the reviewer noting no unnecessary medical expenses.

Services

Services and capabilities mentioned on the clinic website and in the latest reviews include

• •Preventative healthcare (the site lists it as a core service)
• •Neutering/castration (including consult-style decision support; one reviewer mentions being given detailed, informative guidance on whether to castrate)
• •Dental care (site lists dental care; a review describes a cat having sedation and a clean after getting covered in oil)
• •Surgery, including
• •Orthopaedic surgery
• •Soft tissue surgery
• •Laparoscopic surgery
• •Nurse clinics (listed on the website)
• •Hydrotherapy (website-listed; one reviewer used the hydrotherapy unit for an arthritic Labrador)
• •Canine massage (listed on the website)
• •Equine services and large animal services (listed on the website)

Facilities mentioned on the website

• •Isolation wards
• •Bathing suite
• •Stables, stocks & paddocks, and a lambing room
• •Listed as a Veterinary Nurse Training Practice

Emergency/out-of-hours

• •The website has an “In An Emergency” section.
• •Reviewers describe contacting an out-of-hours service and being advised either to come in, or to attend the following morning for a check-over.

People

Named team members mentioned positively in recent reviews

• •Will, James, Lauren and Kayla: thanked by name for care during a cat’s kidney failure and for being “lovely and considerate,” with the owner emphasising they didn’t feel under pressure when making the final decision.

Other people-related themes owners mention

• •Reception team: “phones are answered very quickly,” and receptionists are described as kind, helpful, and efficient with tasks like dispensing prescriptions.
• •Vets (not named in some reviews): owners repeatedly mention vets explaining diagnoses and treatment plans clearly, and taking time to answer questions (e.g., around castration decisions).

Reviews

4.9 stars from 494 reviews. Most of the latest written reviews describe fast access to care, clear explanations, and calm handling of stressful situations (including out-of-hours issues and end-of-life decisions). “”

• •Access and responsiveness: quick phone answering; appointments “quick whenever needed,” with several mentions of being seen promptly (including out of hours).
• •Communication and decision support: owners describe vets taking time to explain options (e.g., whether to castrate) and outlining diagnosis/treatment plans clearly.
• •No-pressure approach in difficult moments: one owner specifically notes not feeling pressured when making an end-of-life decision.
• •Reducing pet stress: treats in the waiting area and handling that helped previously vet-phobic dogs attend more calmly.
• •Thorough check-overs: an out-of-hours call about a new puppy led to a next-morning visit where the puppy was checked thoroughly (including weight and teeth), not just the original concern.
• •Perceived value: one reviewer says the fee felt reasonable for sedation/clean and aftercare (no specific prices are provided).