Farm & Large-Animal Vets near Ross-On-Wye

## Summary Chaseview Veterinary Clinic Ltd describes itself as an **independent, privately owned** practice, and it’s set up for a broad mix of companion-animal and farm/equine work (the website lists equine/large animal services and facilities such as stables, stocks & paddocks, and a lambing room). Reviews most often highlight **quick access to appointments**, including **out-of-hours help** for urgent issues, plus a “no-pressure” approach to decision-making in difficult cases. Concrete examples owners mention include: - **Same-day appointments** being “pretty standard” and **phones answered very quickly**. - Efforts to **reduce stress for anxious dogs**, including **free treats in the waiting area**. - **End-of-life support without feeling pressured**, alongside treatment for a cat with **kidney failure**. - Practical, low-fuss urgent care such as a **grass seed in a toe** handled out of hours, with the reviewer noting **no unnecessary medical expenses**. ## Services Services and capabilities mentioned on the clinic website and in the latest reviews include: - **Preventative healthcare** (the site lists it as a core service) - **Neutering/castration** (including consult-style decision support; one reviewer mentions being given detailed, informative guidance on whether to castrate) - **Dental care** (site lists dental care; a review describes a cat having **sedation and a clean** after getting covered in oil) - **Surgery**, including: - **Orthopaedic surgery** - **Soft tissue surgery** - **Laparoscopic surgery** - **Nurse clinics** (listed on the website) - **Hydrotherapy** (website-listed; one reviewer used the hydrotherapy unit for an **arthritic Labrador**) - **Canine massage** (listed on the website) - **Equine services** and **large animal services** (listed on the website) Facilities mentioned on the website: - **Isolation wards** - **Bathing suite** - **Stables**, **stocks & paddocks**, and a **lambing room** - Listed as a **Veterinary Nurse Training Practice** Emergency/out-of-hours: - The website has an **“In An Emergency”** section. - Reviewers describe contacting an **out-of-hours service** and being advised either to come in, or to attend **the following morning** for a check-over. ## People Named team members mentioned positively in recent reviews: - **Will, James, Lauren and Kayla**: thanked by name for care during a cat’s **kidney failure** and for being “lovely and considerate,” with the owner emphasising they **didn’t feel under pressure** when making the final decision. Other people-related themes owners mention: - **Reception team**: “phones are answered very quickly,” and receptionists are described as **kind, helpful**, and efficient with tasks like dispensing prescriptions. - **Vets (not named in some reviews)**: owners repeatedly mention vets **explaining diagnoses and treatment plans clearly**, and taking time to answer questions (e.g., around castration decisions). ## Reviews **4.9 stars from 494 reviews.** Most of the latest written reviews describe fast access to care, clear explanations, and calm handling of stressful situations (including out-of-hours issues and end-of-life decisions). “Themes below are drawn from the latest written reviews available to us.” - **Access and responsiveness:** quick phone answering; appointments “quick whenever needed,” with several mentions of being seen promptly (including out of hours). - **Communication and decision support:** owners describe vets taking time to explain options (e.g., whether to castrate) and outlining diagnosis/treatment plans clearly. - **No-pressure approach in difficult moments:** one owner specifically notes not feeling pressured when making an end-of-life decision. - **Reducing pet stress:** treats in the waiting area and handling that helped previously vet-phobic dogs attend more calmly. - **Thorough check-overs:** an out-of-hours call about a new puppy led to a next-morning visit where the puppy was **checked thoroughly** (including weight and teeth), not just the original concern. - **Perceived value:** one reviewer says the **fee felt reasonable** for sedation/clean and aftercare (no specific prices are provided).

## Summary Vine Tree Vets is a general veterinary practice that also operates as a **veterinary nurse training facility**. Recent reviews most often describe two main types of visits: **urgent illness appointments** (including being seen within an hour) and **end-of-life care** (multiple detailed accounts of euthanasia appointments). Owners repeatedly mention **clear discussion and decision-making before euthanasia**, **supportive reception staff**, and **practical at-home management advice after treatment**. While most recent written feedback is positive, there are also a couple of low-star ratings in the latest set that don’t include written detail. ## Services - **Veterinary nurse training facility** (stated service/capability). - **Urgent same-day assessment**: one owner reports their “very poorly” dog was seen **within an hour**, with symptoms identified and treatment started. - **Diagnostics and treatment for acute illness**: reviews mention decisive action to identify symptoms and provide treatment, plus advice for the following days at home. - **Euthanasia / end-of-life care**: several owners describe euthanasia appointments for elderly dogs and a cat, including discussion beforehand and support during the procedure. - **Fear/stress reduction during visits**: one owner describes staff making a fuss of a vet-averse dog and giving treats, with the dog appearing less stressed. ## People - **Anna (vet)**: named in two reviews; described as seeing an unwell dog quickly, taking decisive steps to identify symptoms and treat, and providing clear advice for recovery. Another owner describes her as “caring and understanding” during a difficult end-of-life visit. - **Reception team**: mentioned specifically in a euthanasia review, where the receptionist’s compassion helped the owner feel at ease. - **Unidentified vet (female, name not recalled)**: praised for a “thorough discussion and decision-making process” leading up to euthanasia. ## Reviews **4.7 stars from 333 reviews.** The latest written reviews available to us focus heavily on urgent care experiences and end-of-life support, with a small number of low-star ratings that don’t explain why. “Themes below are drawn from the latest written reviews available to us.” - **End-of-life care is frequently described in detail**, including taking time to talk through the decision and helping families feel supported during euthanasia. - **Fast access when a pet is very unwell** is mentioned (being seen within an hour), alongside **treatment plus clear aftercare guidance**. - **Handling anxious pets** comes up in one account, where staff used treats and attention to reduce stress. - **Conflicting signals:** alongside multiple 5-star accounts, there are **1-star and 2-star ratings** in the latest set **without written comments**, so the reasons for dissatisfaction aren’t stated.