Specialist Vets in Scunthorpe

## Summary Old Registry Vets describes itself as an **independent companion animal practice** and states it offers a **24-hour emergency service**. It also lists an **in-house laboratory** and is noted as a **veterinary nurse training facility**. From the latest reviews, the clinic appears set up for **urgent same-day problems** as well as routine care: owners mention being offered an **appointment the same afternoon** for an injured cat, and a **48-hour recheck** being booked. Multiple reviewers also describe the team adapting appointments for **anxious or reactive pets** (including a vet **sitting cross-legged on the floor** to settle a nervous dog, and seeing a reactive dog **outside by the car park** to reduce stress). A practical downside mentioned is **limited parking space**. ## Services - **24-hour emergency care** (stated by the clinic; also referenced by reviewers as “24/7 availability”). - **In-house laboratory** (stated by the clinic). - **Routine preventive care** mentioned in reviews: - **Vaccinations/boosters** and **6-month check-ups**. - **Injury/urgent treatment** mentioned in reviews: - Cats treated after injuries from other cats, including initial treatment and scheduled re-examinations. - **Support for nervous/reactive pets**, with adjustments to how/where the consult happens (e.g., outside consultation; taking a cat to another room with a vet nurse to enable examination). ## People - **David (vet)**: named repeatedly. Owners say he **explains things clearly** and is **patient**, with several reviewers choosing to see him consistently. - **Unnamed female vet (role not specified beyond “vet”)**: one owner describes her **getting down on the floor to interact calmly** with an anxious dog until the dog visibly relaxed. - **Vet nurses**: mentioned assisting with handling/examining a feral cat so treatment could be given safely. ## Reviews **Google rating: 4.9 stars from 753 reviews.** **“Themes below are drawn from the latest written reviews available to us.”** - **Fast access to care**, including **same-afternoon appointments** for injuries and comments about being able to “always get an appointment.” - **Follow-up and ongoing communication**, including **regular updates** during an emergency case and a **planned recheck within 48 hours**. - **Practical handling for difficult or stressed pets**, such as consulting **outside** for a reactive dog and using a **separate room plus vet nurse support** for a feral cat. - **Low waiting times** mentioned by several reviewers (prompt greeting and not waiting long). - **Parking constraints**: one reviewer notes the car park is small and can be difficult to manoeuvre.

## Summary Medivet Scunthorpe is part of the Medivet group and is set up for routine appointments as well as urgent support, with Medivet’s stated 24-hour emergency care offering (overnight emergency consultations priced at £130 between 7pm and 9am). In the latest reviews, owners repeatedly mention being able to get appointments when needed, clear explanations (sometimes with follow-up), and a practice that feels organised and clean. One reviewer also flags that medication costs can feel “very pricey,” while others focus on efficiency and help in urgent situations (including taking on a dog that wasn’t registered). ## Services - **24-hour emergency care (Medivet service)**, with an overnight emergency consultation fee that applies **between 7pm and 9am** (see Pricing). - **Veterinary nurse training facility** (stated in the clinic’s service data). - **Pain/mobility checks:** the website content references a **FREE Mobility Pain Check** promotion (time-limited in the source). - **General consultations and treatment planning**, as reflected in reviews mentioning communication about pets’ needs, treatment requirements, and medication. ## Pricing - **Overnight emergency consultation fee:** **£130** for consultations **between 7pm and 9am** (nationwide Medivet pricing as stated on the site). - **Promotional offer (website content):** **FREE Mobility Pain Check** (time-limited in the source text). - **Medication costs:** one reviewer comments that “drugs seem very pricey.” ## People - **Marco (vet):** mentioned by name in a review as taking time to listen, explaining issues clearly, and being good with an elderly dog; the same reviewer valued being able to see the same vet for continuity. - **Reception/front desk team:** described in reviews as helpful both on the phone and in person; one review highlights staff patience and clear explanations during an urgent visit for an unregistered dog. ## Reviews **Google rating: 4.7 stars from 174 reviews.** **Themes below are drawn from the latest written reviews available to us.** - **Appointments when needed:** multiple owners say they can get an appointment without difficulty when their pet needs to be seen. - **Clear communication and explanations:** reviewers mention being talked through what their pet needs and what treatment is required, with “relevant follow up” noted by one. - **Helpfulness in urgent or unexpected situations:** one owner describes the team “coming to our rescue,” including treating a dog that wasn’t registered and explaining the issue clearly. - **Practice environment and efficiency:** “clean and tidy,” “efficient,” and “professional” come up in recent feedback. - **Costs can be a concern:** one review specifically calls medication/drugs “very pricey,” while other reviews don’t mention pricing.

## Summary Medivet Ashby is part of the Medivet group. Based on the website information, it offers access to 24-hour emergency care via one of Medivet’s 24-hour centres (with an overnight emergency consultation fee stated at £130). It’s also listed as a Veterinary Nurse Training facility. Recent reviews describe a practice that can offer same-day appointments for new concerns and where vets are reported to explain what they’re doing during examinations. Several owners also mention a “least invasive/less costly first” approach (including pointing out when prescription medication might be cheaper elsewhere). There is, however, a serious recent complaint alleging misdiagnosis in a dog’s case. ## Services - Veterinary consultations for dogs and cats (examples mentioned: stomach issues in a dog; general examination for behavioural changes; cat treatment and handling). - Surgical referral/plan mentioned in reviews: an eyelid operation was planned for one dog (the review does not confirm it was performed yet). - Emergency care (as stated on the website): access to 24-hour emergency care at one of Medivet’s 24-hour centres. ## Pricing - Overnight emergency consultation fee (website-stated, nationwide): £130. ## People - **Bianca (vet)**: mentioned as being “very gentle” when handling a cat during care/treatment. - **Mitch / Mitchell (vet)**: repeatedly named across reviews. Owners describe him taking time to comfort nervous dogs, handling pets in a calming way, and explaining the exam process and findings as he goes. ## Reviews **Google rating: 4.5 stars from 315 reviews.** **Themes below are drawn from the latest written reviews available to us.** - **Appointment access:** one owner reports calling in the morning and getting a same-day appointment a few hours later for a concerned behaviour change. - **Communication during exams:** owners describe being kept informed about what was being done, why, and what the vet found, with next actions explained. - **Treatment approach and costs:** multiple owners say the practice starts with less invasive, lower-cost options and doesn’t “upsell,” with one review noting they were told medication could be bought cheaper elsewhere. - **Handling anxious pets:** Mitchell is specifically praised for calming and comforting nervous dogs. - **Reception team:** described as helpful and friendly. - **Negative outlier:** one recent 1-star review alleges a misdiagnosis that the owner believes led to having to say goodbye to their dog.

## Summary Scunthorpe Vets4Pets Ltd is part of the Vets4Pets group. The practice is set up for in-clinic diagnostics and inpatient care, with an in-house lab, pharmacy, digital x‑ray, ultrasound, operating theatre, and separate dog/cat wards plus isolation facilities. In reviews, owners describe vets explaining findings and offering choices (one cat owner was given “3 options going forward”), and a past surgical case where the team didn’t rush the appointment and made follow-up phone calls afterwards. Feedback is mixed on how problems are handled: alongside positive experiences, there are also accounts of a “traumatic” consultation and dissatisfaction with how a complaint was managed. ## Services Based on the website summary, the clinic lists: - **Diagnostics & monitoring:** in-house laboratory testing (including haematology, biochemistry, electrolytes) and blood pressure monitoring; **digital x‑ray** and **ultrasound**. - **Surgery & procedures:** anaesthesia, operating theatre, soft tissue procedures, and **fracture repair**. - **Dentistry** - **Hospitalisation facilities:** hospital ward plus **separated dog & cat wards** and **isolation unit**. - **Routine/preventive care & clinics:** microchipping, nurse clinics, weight clinic, nutritional advice, prescriptions/medication, and health plans. - **Small mammal medicine and surgery** (listed by the practice). Emergency/out-of-hours: the website states that when the practice is closed, an **Out of Hours service** is available and a **support line** is provided. ## People No staff names are provided in the available information. From the latest reviews: - One owner describes a vet who **examined their cat, explained what she thought was happening, and gave three options**, explicitly leaving the decision with the owner. - Another owner mentions a nurse who **handled their dog in a way that the dog “happily went off” with the nurse**, plus **follow-up phone calls** after surgery that helped reassure them. - A different reviewer reports the receptionist was **helpful when asked for the complaint procedure**, but felt the subsequent complaint handling by management was **not impartial**. ## Reviews **Google rating: 4.7 stars from 202 reviews.** “Themes below are drawn from the latest written reviews available to us.” - **Clear explanations and options:** an owner of a sick cat says the vet checked them over, explained what was going on, and offered **three possible routes** rather than pushing a single plan. - **Good handling around surgery and follow-up:** one review highlights **not feeling rushed**, reassurance during a surgical situation, and **follow-up calls** afterwards. - **Price concerns:** one reviewer says prices were “**a bit shocking**,” and another mentions being unable to afford a **£1000 operation**. - **Serious negative experiences reported by some owners:** allegations include a **traumatic appointment**, dissatisfaction with the **fairness/timeliness of the complaints process**, and a separate account claiming the practice did little for a bleeding dog and treated owners differently depending on money (these claims conflict with other reviews describing supportive care).

## Summary Medivet Winterton / Winterswan Veterinary Centre is part of the **Medivet** corporate group. From the website, it promotes **24/7 emergency care** with a **nationwide out-of-hours consultation fee**, and has run a **FREE Mobility Pain Check** offer (time-limited, per the site copy). In recent reviews, owners most often describe routine appointments that run on time and cover the basics thoroughly (e.g., **vaccinations plus a full health check**), and some mention **same-day booking** for problems like a painful facial infection where the vet diagnosed quickly and prescribed medication. A minority of reviewers report the opposite experience on continuity and admin, including **not seeing the same vet** and problems getting **repeat medication supplied correctly**. ## Services - **Vaccinations** and **health checks** (mentioned together as a “thorough health check” done with vaccinations). - **General consultations** with advice on **weight management** (owner told their dog had no underlying ailment but needed to lose weight). - **Treatment for infections** (dog with a sore cheek infection diagnosed promptly and sent home with medication; improvement noted within 24 hours). - **Mobility/pain screening**: the website mentions a **FREE Mobility Pain Check** promotion (offer-based, not described as a permanent service). - **Emergency care (24/7)** is advertised by Medivet (see Pricing for the stated consultation fee window). ## Pricing - **£130** nationwide emergency consultation fee for consultations **between 7pm and 9am** (as stated on the Medivet site copy). ## People - **Tudor**: described by a cat owner as “very knowledgeable,” giving their cat attention during visits. - **Jess**: mentioned positively for helping a client when they were unhappy with medication supply/communication at this branch (no role stated in the review). - **Reception team**: repeatedly mentioned as friendly/helpful, including fitting a dog in **same day** and giving “really good advice,” and allowing an owner to be seen **earlier than the booked appointment**. ## Reviews **4.5 stars from 40 reviews.** Themes below are drawn from the latest written reviews available to us. - Appointments described as **starting on time**, with **calm handling during vaccinations** and checks. - **Access and flexibility:** one reviewer got a **same-day slot** for an infection; another was allowed to **arrive early** and be seen without issue. - **Communication:** owners mention clear explanations (including around **insurance options** and weight-related advice delivered tactfully). - **A notable complaint** contrasts with the above: one long-term client reports **lack of continuity (never the same vet)**, days when the branch isn’t open, and **problems supplying important medication** with no apology, while another staff member at a different Medivet site is credited with helping.