Medivet Winterton / Winterswan Veterinary Centre

- Many owners praise the friendly, welcoming team, with positive mentions of both reception staff and vets, and pets ranging from cats to an XL Bully being made to feel at ease. - Reviews often highlight clear communication, including careful explanations of treatment choices, likely outcomes, insurance and weight-related advice. - Access and flexibility are recurring positives, with examples including a same-day appointment, being seen earlier than booked, and appointments starting on time.

Services

•Routine appointments: vaccinations, health checks and day-to-day consultations for cats and dogs. Recent examples include an on-time vaccination visit with a thorough check, and a consultation where a vet took a full history and carefully explained the available options.
•General advice and ongoing care: reviews mention practical discussions around insurance options and weight management, with owners praising clear, tactful communication.
•Diagnosis and treatment for common illnesses: one owner describes getting a same-day appointment for a dog with a cheek infection, with diagnosis and medication provided promptly and improvement reported within 24 hours.
•Cat and dog care: reviews describe cats and dogs being handled warmly, including a larger XL Bully being made to feel very welcome.
•Mobility support: the Medivet website has promoted a free Mobility Pain Check offer.
•Emergency care: Medivet advertises 24/7 emergency care across the group.

Pricing

A very limited amount of published pricing suggests the clinic may sit below average, but this is based on very few comparable services. The clearest published figure is Medivet’s £130 emergency consultation fee for consultations between 7pm and 9am. Reviews say little about pricing overall, though one recent owner described the cost as reasonable.

People

•Tudor: praised by a cat owner as very knowledgeable and attentive.
•Jess: thanked for helping with a medication and communication problem when support was needed.
•Reception team and vets: reviews repeatedly highlight a kind, helpful receptionist team and vets who are described as thorough, calm and clear when explaining options.

Reviews

Medivet Winterton / Winterswan Veterinary Centre has a 4.6-star Google rating from 45 reviews.

•Many owners praise the friendly, welcoming team, with positive mentions of both reception staff and vets, and pets ranging from cats to an XL Bully being made to feel at ease.
•Reviews often highlight clear communication, including careful explanations of treatment choices, likely outcomes, insurance and weight-related advice.
•Access and flexibility are recurring positives, with examples including a same-day appointment, being seen earlier than booked, and appointments starting on time.
•A smaller number of reviews raise concerns about limited opening days, not always seeing the same vet, and delays or frustration around medication supply and follow-up communication.

Note: Showing the 10 most recent Google reviews out of 45 we track in total. Recent reviews may not be representative of overall sentiment.

Jane Wolf

1 month ago

Fantastic, made my Xl Bully very welcome.

Louise Ewen

judy gray

Fabulous surgery. Receptionist was lovely, very kind and helpful. The vet we saw was exceptional. Very thorough taking past history of Tia. Though the news wasn't what I'd hoped, she was very good and explained all options and what the likely effects of those would be for Tia. Couldn't fault any part of our experience today at Medivet Winterton.

Shaun

Alan Westwood

2 months ago

Local for me, so very handy. Excellent service ay a reasonable cost. Score would be 100% if they would open more than the current three days per week.

Gill Snowden

9 months ago

Appt started on time - vet very pleasant - vaccinations and thorough health check done without any stress to my dog

Kat Twidle

11 months ago

Great staff. Coco was able to have an appointment the week after i phoned. Insurance options were explained to me really well. The vet was fantastic with Coco, and me. Explained in the nicest possible way that Coco didnt have any ailments as such, she's just a rather rotund girl who could use to lose a bit of her weight. We will be using this vets from now on.

Dianas

I am afraid these corporations are ripping the heart out of this vocation. Never see the same vet. Staff are gone and the branch is closed on a number of days. Vet not there every day. Cannot get basic processes right being waiting for my dogs important medication but no they dont have enough , then they dont send the rest and just want to make excuses. This used to be an excellent private practice now its a joke. I have been a customer for 30+ years . Not even an apology and still waiting for the receptionist at Winterton to contact me. Thank you to Jess at Hull site who has helped.

Steve Burton

1 year ago