Specialist Vets in Lutterworth

## Summary Broughton Veterinary Group has been operating since 2003; the website summary doesn’t state whether it’s independent or part of a corporate group. Based on the information available, the practice covers routine preventive care (including annual health reviews and vaccinations) and also supports end‑of‑life decisions. Recent reviews repeatedly describe: - **Calm, reassuring routine visits** (e.g., an annual review for a dog and cat handled with “care and kindness”; a kennel cough vaccination described as calm, with a dog “never scared”). - **Supportive euthanasia appointments**, including for rabbits, with staff noted for staying patient and kind while owners were very upset. - **Prompt attempts to fit clients in**, with one review saying they do their best to see you quickly. ## Services Services explicitly mentioned in the website summary or reviews include: - **Annual health reviews** (dogs and cats). - **Vaccinations**, including a **kennel cough vaccine**. - **Euthanasia / end-of-life care**, including for **rabbits**. - Care for multiple species mentioned in reviews: **dogs, cats, rabbits**. - **Veterinary nurse training facility** (listed in the structured clinic data). ## People - **Laura (vet)** – Mentioned by name in reviews for handling both a rabbit euthanasia appointment (“fantastic”) and a kennel cough vaccination where the dog stayed calm and unafraid. - **Elanor (nurse)** – Thanked by name for being “lovely” during a euthanasia visit where the owners were visibly distressed. - **Front-of-house/reception team** – Repeatedly mentioned for being welcoming and helping pets feel at ease (e.g., receptionist being “so nice” to a dog at a vaccination visit). ## Reviews **Google rating: 4.6 stars from 137 reviews.** “Themes below are drawn from the latest written reviews available to us.” - **Friendly, welcoming team** is the most consistent theme, including reception and clinical staff. - **Gentle handling and patience** during emotional or stressful visits (owners describe being very upset, struggling to explain things clearly, and staff staying patient and understanding). - **Calm experiences for pets** during routine care (e.g., vaccination visit described as calm; pet not appearing scared). - **Trying to see clients promptly** is mentioned in at least one recent review.

## Summary MR Vet Ltd (ParasiteVet/Veterinary Parasitology) focuses on veterinary parasitology testing rather than routine in-clinic treatment, with owners describing a postal sample kit process and written lab reports returned digitally. Reviews repeatedly mention quick turnaround (examples given include samples posted one day and results the next, or within 2–4 days) and clear, easy-to-follow instructions. Several reviews also describe practical customer-service steps such as sending a replacement kit free of charge/next-day when a kit was delayed or misplaced, and providing results via OneDrive with “next actions” advice. A small number of recent reviews report the opposite experience—waiting multiple weeks for reports with poor communication—so reliability appears to vary based on the latest written feedback. ## Services - Veterinary parasitology testing (as stated on the clinic website summary). - Postal sample collection kits for pet parasite testing (described in reviews), including: - “Dog and Cat Diamond Test (qPCR)” (named by a reviewer). - Testing used for reptiles as well as dogs and cats (reviewers mention bearded dragons, and the website summary lists reptiles/dogs/cats). - Digital delivery of results (reviews mention reports supplied via OneDrive). - Support by email for advice/questions (multiple reviewers describe emailing for advice and receiving replies). - Replacement sample kits sent when delivery issues occur (reported by reviewers, including next-day replacement and free replacement after a delay). ## People - **Amy J**: Mentioned in a review for arranging a replacement kit the day after it was reported misplaced; described as professional and polite. ## Reviews **4.9 stars from 416 reviews.** The latest written reviews include many examples of very fast lab turnaround and clear reporting, alongside a couple of recent accounts describing long delays and poor communication. **“Themes below are drawn from the latest written reviews available to us.”** - Rapid turnaround is a common positive: examples include results returned the day after receipt, within 2 days, and within 4 days of dispatch (including just before Christmas). - Process details that owners highlight: easy-to-follow instructions, prepaid return labels, and results provided digitally (OneDrive mentioned). - Customer service is often described as responsive (quick email replies) and practical (sending replacement kits quickly, sometimes free/next-day). - Some owners use the service repeatedly for **reptiles (bearded dragons)** and mention specific parasite findings such as **coccidia**. - Conflicting recent feedback: two reviewers report waiting weeks for reports with ignored calls/emails and “lack of urgency,” while others in the same time window describe fast reporting and good communication.

## Summary Farm Veterinary Solutions is a farm-focused veterinary practice offering proactive, prevention-led support for livestock and gamebirds. The website highlights herd and flock health work for dairy and beef cattle, sheep, and gamebirds, with an emphasis on disease prevention and performance. It also states that their own team provides 24/7 emergency cover. The practice is listed as a member of XLVets. ## Services - **Dairy Herd Health** (dairy cattle health planning and disease-prevention focus is explicitly highlighted) - **Beef Herd Health** - **Flock Health** (sheep) - **Gamebird Health** - **Emergency care:** the website states emergencies are covered **24/7 by their own team of vets** - **Species covered (as stated):** dairy cattle, beef cattle, sheep, gamebirds ## Reviews No Google rating, review count, or written review content was provided in the inputs, so review themes can’t be summarised here.