Three boxer dogs sitting together

Emergency Vets in Middlesex

#1 Ranking

Vet4Life Ltd

Shepperton

4.5
Call 01932 229 900

Featured Clinic Overview

Updated January 2026
Veterinary Nurse Training
Corporate

## Summary Vet4Life Ltd is part of the Vet4Life group (a limited company with multiple branches) and describes its aim as providing professional, compassionate pet healthcare at “reasonable prices.” Based on the information available, the clinic is set up for both routine and urgent needs (it lists emergency veterinary services, including 24/7/extended-hours cover) and is also a veterinary nurse training facility. From the latest reviews, owners most often describe unhurried consultations where vets explain options and answer questions, plus small but concrete follow-ups such as calling to check how a pet is doing after a procedure. Several reviews mention care for small mammals (guinea pigs) including castration/neutering, as well as supportive end-of-life care with keepsakes (paw prints and a clipping of fur). A minority report a significant callback delay after calling multiple times. ## Services - Emergency veterinary services (listed as 24/7 or extended-hours emergency care). - Veterinary nurse training facility (explicitly stated). - Small mammal care (guinea pigs): castration/neutering is specifically mentioned in reviews, with post-op recovery described as smooth. - Dog care: treatment for ticks is mentioned; owners also describe appointments where vets “thoroughly examine” pets and explain findings. - Cat care (including elderly cats): ongoing care for an older cat is described, including end-of-life support. - Euthanasia/end-of-life support: described as humane and compassionate, with memorial touches (paw prints on a card; a small jar with fur). - Follow-up after procedures: at least one owner reports the clinic phoning to check on recovery after neutering. - Help with pet insurance: one owner describes the team helping them navigate insurance. - Low-stress/positive visits: “fun appointments” are mentioned—visits designed to help pets associate the clinic with positive experiences. ## People - Natasha (reception team): mentioned for remembering pets and asking after them (guinea pigs), which owners experienced as personal continuity of care. - Gerda (vet/clinician): named as performing a guinea pig castration; the owner reports everything went well and recovery was quick. - Front-of-house staff and nurses (team, unnamed): repeatedly credited for being easy to reach, friendly, and supportive—particularly around emotionally difficult visits and practical issues like insurance. ## Reviews 4.5 stars from 93 reviews. The latest reviews available are mostly very positive with one clear complaint about delayed callbacks. “Themes below are drawn from the latest written reviews available to us.” - Owners often mention appointments not feeling rushed, with vets taking time to explain options and answer questions. - Follow-up and aftercare show up in concrete examples (a phone call checking recovery after neutering). - Small animal procedures are specifically referenced (guinea pig castration/neutering with good reported outcomes). - End-of-life care is described in detail, including paw prints on a card and a keepsake jar with fur. - One reviewer reports waiting 2–3 days for a promised vet callback after calling three times, suggesting responsiveness can be inconsistent.

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