Featured Clinic Overview
## Summary London Road Veterinary Centre is an RCVS Accredited Small Animal Practice and also a veterinary nurse training facility. The clinic promotes its Pet Health Club® / Pet Health Club® Plus (with consultations included, per the website) and highlights an initiative aimed at reducing stress around vet visits. From the latest reviews, owners most often describe: - Clear explanations and time taken in consults, including walking owners through treatment decisions. - Support through significant procedures (one owner describes a cat’s leg amputation) and help with insurance paperwork. - Practical routine-care support such as monthly weight check-ins and ongoing parasite-plan style care (flea/tick plans mentioned). ## Services - Small animal veterinary care (RCVS accredited small animal practice stated on the website). - Emergency veterinary services (24/7 or extended hours) (listed in the clinic data). - Surgery/procedures: a leg amputation for a cat is specifically mentioned in reviews. - Preventive/routine care: annual check & vaccinations (reviewed), weight check-ins (reviewed), and parasite plans (flea/tick plans mentioned in reviews). - Pet Health Club® / Pet Health Club® Plus (website): the site states consultations are included as part of a Pet Health Club® Plus plan. - Nail clipping and urine tests are mentioned as included benefits in one owner’s healthcare plan review (as described by that reviewer). - Wellness screening and health checks are advertised on the website (see Pricing for the stated offers). - Pet travel support offer: the website states registered clients can get 10% off trusted pet travel with PetAir. ## Pricing Only specific prices/discounts stated in the inputs are included: - Website offer: wellness screening for £60. - Website offer: six-month healthy pet check for £24.99. - Discounts on the website: - 10% off trusted pet travel with PetAir (for registered clients). - 10% off for NHS employees (with scheme mentioned on the site). - 10% discount for RAF Marham personnel (with valid ID, per the site). - One reviewer notes the practice is “not the cheapest” but says the team is open about how much things will cost. ## People - Elizabeth (vet) is named by one reviewer as the vet they “normally” see and describe as “really good.” - James and Lauren are named in a review relating to a cat’s leg amputation, with the owner thanking them and also noting the reception team were particularly helpful when dealing with insurance. - Across multiple reviews, owners repeatedly mention the vets explaining treatments clearly and nurses/reception staff being helpful and welcoming, including helping nervous pets feel comfortable over time. ## Reviews Google rating: 4.7 stars from 327 reviews. “Themes below are drawn from the latest written reviews available to us.” - Owners repeatedly mention friendly, welcoming reception and a smooth, positive experience on arrival. - Several reviews highlight clear communication, with vets taking time to explain treatment and give practical guidance (including advice for first-time dog owners). - Support for anxious or special-needs pets comes up more than once (e.g., an anxious dog becoming comfortable with visits over time; calm, patient handling of an elderly blind cat). - The practice is described as being transparent about costs (one reviewer explicitly notes openness about pricing). - Examples of care range from routine vaccinations/check-ups to a major surgery (leg amputation), with one owner also praising help with insurance.
Showing 1-10 of 32 clinics

Medivet Catton is part of the Medivet group, and is managed by partner and veterinary surgeon Hanneke Kruger. The practice offers 15‑minute consultations and has on-site diagnostic facilities (including an in-house laboratory, X‑rays and ultrasound), suggesting it’s set up for routine care as well as investigations when pets need tests or imaging. Owners also describe practical, hands-on handling for nervous animals (using treats, extra nurse support, and patience), and good communication during procedures (being kept up to date throughout).
Medivet Catton is part of the Medivet group, and is managed by partner and veterinary surgeon Hanneke Kruger. The practice offers 15‑minute consultations and has on-site diagnostic facilities (including an in-house laboratory, X‑rays and ultrasound), suggesting it’s set up for routine care as well as investigations when pets need tests or imaging. Owners also describe practical, hands-on handling for nervous animals (using treats, extra nurse support, and patience), and good communication during procedures (being kept up to date throughout).

Westover Vets Ltd describes itself as an independent, vet-owned small animal hospital providing care since 1896. Based on its own service list and recent owner accounts, it appears set up for both routine work and more involved cases: the website mentions advanced diagnostics, complex surgeries, and 24-hour inpatient support, and reviews reference cat spays and a dog paw injury that required stitches after an emergency appointment. Recent reviewers also mention consults that didn’t feel rushed (one first-time cat visit) and that the team “sorted out” treatment and dispensed medication. One negative review raises a specific concern about an emergency euthanasia visit, where a pain-relief injection left the cat unresponsive before the owners could say goodbye.
Westover Vets Ltd describes itself as an independent, vet-owned small animal hospital providing care since 1896. Based on its own service list and recent owner accounts, it appears set up for both routine work and more involved cases: the website mentions advanced diagnostics, complex surgeries, and 24-hour inpatient support, and reviews reference cat spays and a dog paw injury that required stitches after an emergency appointment. Recent reviewers also mention consults that didn’t feel rushed (one first-time cat visit) and that the team “sorted out” treatment and dispensed medication. One negative review raises a specific concern about an emergency euthanasia visit, where a pain-relief injection left the cat unresponsive before the owners could say goodbye.
Terrington Veterinary Centre
King's Lynn
Our Score (88/100)
Terrington Veterinary Centre provides general veterinary care for a range of pets (including cats, dogs, rabbits, guinea pigs, ferrets and hamsters), with on-site capabilities mentioned for diagnostics and hospitalisation, plus emergency care and “out of hours revisits.” The clinic also lists repeat prescriptions and pet nutrition support, and it promotes proactive healthcare plans via Pet Health Club® (no plan pricing/details provided in the available info). From the latest reviews, owners most often describe: being seen at short notice for urgent problems, clear explanations that include evidence for diagnoses/treatment plans, and supportive handling of difficult end-of-life decisions. One review describes a life-saving diagnosis of pyometra made when “within hours of it being too late.”
Terrington Veterinary Centre provides general veterinary care for a range of pets (including cats, dogs, rabbits, guinea pigs, ferrets and hamsters), with on-site capabilities mentioned for diagnostics and hospitalisation, plus emergency care and “out of hours revisits.” The clinic also lists repeat prescriptions and pet nutrition support, and it promotes proactive healthcare plans via Pet Health Club® (no plan pricing/details provided in the available info). From the latest reviews, owners most often describe: being seen at short notice for urgent problems, clear explanations that include evidence for diagnoses/treatment plans, and supportive handling of difficult end-of-life decisions. One review describes a life-saving diagnosis of pyometra made when “within hours of it being too late.”
Our Score (88/100)
Medivet Horsford / All Creatures Healthcare is part of the Medivet group. The information available points to a clinic that handles a mix of routine care (vaccinations and health checks) and more complex or urgent cases, including surgery and out‑of‑hours emergencies. Recent reviews repeatedly describe the team making practical adjustments for nervous pets (including vaccinating a large anxious dog in the owner’s vehicle) and providing a lot of time and support during euthanasia appointments. There are also examples of non-traditional pets being treated, including a lizard and hens (one with peritonitis where fluid was drained and the treatment explained).
Medivet Horsford / All Creatures Healthcare is part of the Medivet group. The information available points to a clinic that handles a mix of routine care (vaccinations and health checks) and more complex or urgent cases, including surgery and out‑of‑hours emergencies. Recent reviews repeatedly describe the team making practical adjustments for nervous pets (including vaccinating a large anxious dog in the owner’s vehicle) and providing a lot of time and support during euthanasia appointments. There are also examples of non-traditional pets being treated, including a lizard and hens (one with peritonitis where fluid was drained and the treatment explained).
Summerhill Veterinary Centre
Fakenham
Our Score (87/100)
Summerhill Veterinary Centre is described by reviewers as a practice that can accommodate urgent and out‑of‑hours cases, including overnight monitoring and updates. It’s also listed as a veterinary nurse training facility. Concrete examples mentioned by owners include: - Same‑day appointment arranged via reception for a dog with a sore eye, followed by a thorough eye examination and anti‑inflammatory medication. - Out‑of‑hours care with a dog being treated and monitored, with owners allowed to visit and receiving phone calls through the night. - A cat undergoing a major operation, with the team explaining the process and keeping owners updated, and some owners noting continuity (seeing the same vet).
Summerhill Veterinary Centre is described by reviewers as a practice that can accommodate urgent and out‑of‑hours cases, including overnight monitoring and updates. It’s also listed as a veterinary nurse training facility. Concrete examples mentioned by owners include: - Same‑day appointment arranged via reception for a dog with a sore eye, followed by a thorough eye examination and anti‑inflammatory medication. - Out‑of‑hours care with a dog being treated and monitored, with owners allowed to visit and receiving phone calls through the night. - A cat undergoing a major operation, with the team explaining the process and keeping owners updated, and some owners noting continuity (seeing the same vet).
Our Score (86/100)
Eaton Veterinary Practice Ltd is a veterinary clinic that (from the information provided) also operates as a veterinary nurse training facility and offers emergency veterinary services (described as “24/7 or extended hours” in the clinic data). Reviews repeatedly describe a practice geared to day-to-day care plus urgent “no notice” visits—owners mention being fitted in quickly when pets get into scrapes, and appointments that run on time. Concrete details owners mention include: vets taking time to examine and investigate before discussing options and next steps; medication being straightforward to manage; and a clean, tidy practice environment. One review specifically mentions compassionate support during a pet euthanasia (PTS).
Eaton Veterinary Practice Ltd is a veterinary clinic that (from the information provided) also operates as a veterinary nurse training facility and offers emergency veterinary services (described as “24/7 or extended hours” in the clinic data). Reviews repeatedly describe a practice geared to day-to-day care plus urgent “no notice” visits—owners mention being fitted in quickly when pets get into scrapes, and appointments that run on time. Concrete details owners mention include: vets taking time to examine and investigate before discussing options and next steps; medication being straightforward to manage; and a clean, tidy practice environment. One review specifically mentions compassionate support during a pet euthanasia (PTS).
Bridge Veterinary Practice
Norwich
Our Score (85/100)
Bridge Veterinary Practice is an RCVS-accredited general practice established in 1986, with in-house diagnostics (lab work plus X-ray and ultrasound) and a broad “GP for exotics” scope alongside cats and dogs (species listed include reptiles, tortoises, ferrets, and multiple bird types). The website highlights procedures beyond routine consults—such as keyhole (laparoscopic) surgery and acupuncture—plus nurse clinics and home visits. From the latest reviews, owners most often mention being able to get seen at short notice, pets being put at ease in consults, and the team handling non‑standard cases (including wild animals brought in). One long-term client also notes prices “seem to have come down slightly” after an ownership change, while still warning that many treatments can be expensive.
Bridge Veterinary Practice is an RCVS-accredited general practice established in 1986, with in-house diagnostics (lab work plus X-ray and ultrasound) and a broad “GP for exotics” scope alongside cats and dogs (species listed include reptiles, tortoises, ferrets, and multiple bird types). The website highlights procedures beyond routine consults—such as keyhole (laparoscopic) surgery and acupuncture—plus nurse clinics and home visits. From the latest reviews, owners most often mention being able to get seen at short notice, pets being put at ease in consults, and the team handling non‑standard cases (including wild animals brought in). One long-term client also notes prices “seem to have come down slightly” after an ownership change, while still warning that many treatments can be expensive.
Our Score (83/100)
Wensum Valley Veterinary Surgeons is an equine-focused (and farm-client) practice with a purpose-built clinic and stated 24/7 emergency availability. Recent reviews describe the team handling on-yard injuries and practical emergencies: stitching a large abdominal wound on an older horse (with later removal of dead skin), treating a damaged ligament over an extended period, and attending to sedate a horse that wouldn’t load so it could travel safely. Owners repeatedly mention clear explanations of each stage of treatment and a focus on welfare over “tidy” or unnecessary work.
Wensum Valley Veterinary Surgeons is an equine-focused (and farm-client) practice with a purpose-built clinic and stated 24/7 emergency availability. Recent reviews describe the team handling on-yard injuries and practical emergencies: stitching a large abdominal wound on an older horse (with later removal of dead skin), treating a damaged ligament over an extended period, and attending to sedate a horse that wouldn’t load so it could travel safely. Owners repeatedly mention clear explanations of each stage of treatment and a focus on welfare over “tidy” or unnecessary work.
Oakwood Veterinary Group
Harleston
Our Score (83/100)
Oakwood Veterinary Group is a long-established practice (the website says it has cared for pets for over 100 years) with in-house lab facilities and “advanced diagnostic and surgical equipment.” Routine preventative care is a clear focus (vaccinations, microchipping, neutering, parasite treatments), and reviews also describe problem-solving appointments such as a dog’s broken dew claw being treated in-clinic. For emergencies, the website states out-of-hours care is provided via a partnership with Swayne & Partners, offering a 24-hour hospital with a night vet and RVN nursing team. Practical touches mentioned in reviews include combining multiple needs in one visit (dew claw treatment plus annual vaccination) and a vaginal swab being done free of charge.
Oakwood Veterinary Group is a long-established practice (the website says it has cared for pets for over 100 years) with in-house lab facilities and “advanced diagnostic and surgical equipment.” Routine preventative care is a clear focus (vaccinations, microchipping, neutering, parasite treatments), and reviews also describe problem-solving appointments such as a dog’s broken dew claw being treated in-clinic. For emergencies, the website states out-of-hours care is provided via a partnership with Swayne & Partners, offering a 24-hour hospital with a night vet and RVN nursing team. Practical touches mentioned in reviews include combining multiple needs in one visit (dew claw treatment plus annual vaccination) and a vaginal swab being done free of charge.

