Best Vets in Norfolk

The Hollies Veterinary Clinic is a small-animal practice that (based on client comments) provides routine vet care as well as support for difficult appointments such as euthanasia. Reviewers repeatedly mention appointments where the vet explained options in plain language and didn’t rush the consultation (Eleanor), and one owner specifically describes a clear diagnosis and a treatment recommendation that “made sense” and “was not too expensive” (Miranda, for a dog’s sprained shoulder). There’s conflicting feedback on cost and business approach: some reviews say treatment was “all good” but “far too expensive,” and one reviewer believes the practice has been taken over by a venture-capital group and is “only interested in making money” (this is an allegation from a single review, not independently confirmed in the information provided). One review also notes the practice has two locations, which they found convenient.

Companion Care (Norwich Hall Road) Ltd operates under the Vets4Pets brand and is described on its website as locally owned. The clinic presents itself as a fully equipped, in-practice hospital-style set-up (separate cat/dog wards plus isolation, in-house lab and pharmacy, and imaging including digital X‑ray and ultrasound), and reviews back up that it handles both routine and surgical work—examples include vaccinations, microchipping, and dog castration. Recent reviewers repeatedly mention staff taking time to explain options and answer questions, and one owner describes being kept updated during surgery day with photos during recovery. There is also a clear split in pricing perception: most reviews are very positive, while one recent reviewer warns about high medication and follow‑up costs.

Dersingham Veterinary Clinic is an independent, family-owned small animal practice that opened in 2021. Based on the information available, it appears set up for routine companion-animal care with the ability to fit in urgent problems quickly: reviewers describe getting appointments within two hours for an unwell dog and at short notice when needed. Owners also mention practical handling during everyday procedures (for example, nail clipping done “without so much as a whimper” for a dog that normally struggles), and a clinic environment described as bright and clean. Price feedback is mixed: several owners call the fees “reasonable” or “good value,” while another review describes it as “very expensive.”

Caister Vets, Rollesby is an independent, vet-owned practice established in 2017 and expanded in 2023 with a modern, purpose-built facility. The website describes a full range of consultations, diagnostic, and surgical services, and reviews add detail on what that looks like in practice: eye cases are repeatedly mentioned (including corneal ulcers and a cat eye removal), and one reviewer describes being seen within a couple of hours with the practice contacting their usual vet to obtain medical history ahead of the appointment. A recurring theme is not pushing unnecessary spend (for example, one owner reports being helped at reception with a paste rather than being steered into a paid consultation), but there is also a clear operational complaint about very long waits to have phone calls answered.

Larwood & Kennedy Veterinary Surgeons is a long-established small-animal practice (established 1919) and appears to be part of CVS (based on the practice email domain). It’s set up for both routine care and more involved work, with on-site dentistry facilities plus an in-house lab, ultrasound and X-ray, and it lists referral services in cardiology and keyhole (laparoscopic) surgery. From the latest reviews available to us, owners most often describe: - sensitive, supportive handling of end-of-life decisions (including euthanasia) - practical help even for new clients (e.g., quickly sorting a cat supplement issue) - urgent help when another practice had no availability The practice also lists RCVS accreditations/awards (including “Outstanding” for Client Service and Team & Professional Responsibility) and Cat Friendly Clinic (Silver).

Owner-run veterinary practice operated by Justin Kirkland (MRCVS) since 2001, described on its website as a modern clinic focused on “up-to-date” healthcare. Recent reviews repeatedly mention a practical, common-sense approach to diagnosis (one owner explicitly appreciated that the vet didn’t suggest “lots of tests for the sake of them”). Procedures mentioned in reviews include sedation and an investigation, with owners describing the care as thorough. A small number of negative comments focus on communication—one client wasn’t updated when an appointment was running late, and another reported an unfriendly phone manner.

Companion Care (Norwich Longwater) Ltd is part of the Vets4Pets/Companion Care group (as described on its practice website). The practice presents itself as a fully equipped small-animal clinic with dedicated in‑house facilities including an operating theatre, dentistry area, separate cat/dog wards plus an isolation ward, an in‑house laboratory and pharmacy, and imaging (digital X‑ray and ultrasound). Based on the website and reviews, it appears set up for both routine care and more involved investigations and surgery (for example, dentistry with dental X‑ray, orthopaedics such as cruciate surgery and fracture repair, and diagnostics like ultrasound, ECG and endoscopy). Recent reviews are mixed: several owners describe warm, chatty reception and “kind and thorough” vets across multiple appointments, while a few others describe serious dissatisfaction with staff attitude and how an emergency visit and payment/receipts were handled.

Fakenham Farm and Equine Vets Ltd is an independently owned farm-and-equine practice (founded 2021) focused on first-opinion care and diagnostics for farm animals and horses. The website states they provide 24/7 emergency services, 365 days a year. In the latest reviews available to us, owners repeatedly mention pre-purchase/vetting work and a patient handling style—for example, taking significant time to settle a needle-shy foal before treatment and then spending additional time to ensure the visit ended positively.

Crowshall Veterinary Services appears to be set up primarily for the poultry industry, offering consultancy and diagnostics for poultry keepers and businesses rather than a typical small‑animal first‑opinion clinic. The website highlights poultry-focused veterinary support (including telephone advice, training, and diagnostic services supported by a laboratory). In the written reviews available to us, owners and poultry businesses repeatedly mention practical, time-sensitive advice by phone—including one report of the phone being answered close to midnight during a crisis—and support “on and off the farm.” One reviewer also notes that an individual chicken appointment wasn’t something the service “deal with,” but that a vet still spent almost half an hour on the phone advising them, with the chicken improving afterwards.

Anchorage Veterinary Practice is a small-animal clinic (dogs, cats and rabbits) established in the 1930s, with RCVS General Practice status and Cat Friendly Clinic (Silver) accreditation. It’s set up for both routine care and in-house workups/treatments, with facilities listed for dentistry, an in-house lab, X‑ray and ultrasound, plus nurse clinics and home visits; it’s also a veterinary nurse training facility. From recent reviews, owners most often describe being offered same-day appointments for urgent problems, with staff triaging and explaining what’s happening (one owner named Leah for arranging a same-day slot, Amie for triage and Anne for examination, with follow-up input from head vet Tim the next day). Several reviews also focus on end-of-life support, including being given time for goodbyes (including arranging a video call) and a gentle euthanasia process. A minority of reviews raise trust and communication concerns, including a report of poor communication around surgery costs/quotes, confusion about a “Healthy Pet Club” refund timeframe, and an allegation that an out-of-date sterile water solution was used during a vaccination appointment.