Showing 61-70 of 93 clinics
The Grove Veterinary Clinic
East Dereham
Our Score (69/100)
The Grove Veterinary Clinic is a small-animal practice (established in 1984) that’s part of the CVS Group, and moved into a modern facility in 2021. The website highlights in-house advanced imaging (MRI/CT), referral capability (including soft-tissue surgery and internal medicine), and services ranging from routine preventive care to surgery, plus home visits and an animal ambulance service. Owner feedback is mixed: many reviews describe strong support around end-of-life care (including home euthanasia, cards, paw prints and ashes returned promptly), while some negative reviews describe serious concerns such as missed promised call-backs after tests, difficulty securing appointments, and one report of a puppy later diagnosed elsewhere after an initial visit and an £860 bill.
The Grove Veterinary Clinic is a small-animal practice (established in 1984) that’s part of the CVS Group, and moved into a modern facility in 2021. The website highlights in-house advanced imaging (MRI/CT), referral capability (including soft-tissue surgery and internal medicine), and services ranging from routine preventive care to surgery, plus home visits and an animal ambulance service. Owner feedback is mixed: many reviews describe strong support around end-of-life care (including home euthanasia, cards, paw prints and ashes returned promptly), while some negative reviews describe serious concerns such as missed promised call-backs after tests, difficulty securing appointments, and one report of a puppy later diagnosed elsewhere after an initial visit and an £860 bill.
The Veterinary Hospital
Great Yarmouth
Our Score (69/100)
The Veterinary Hospital is an RCVS Veterinary Hospital (established in 1984) set up as a small‑animal hospital offering 24‑hour care, with on-site diagnostics including a laboratory, digital x‑ray, ultrasound and endoscopy. The website lists a wide range of routine and surgical services (including keyhole/laparoscopic surgery), plus out‑of‑hours support delivered via MiNightVet. Recent reviews are mixed in a decision-relevant way: several owners describe compassionate support during euthanasia and urgent care at short notice, while others report difficulty getting through to book appointments, delayed callbacks (including blood results taking up to 9 days despite being described as in-house), and frustration when trying to speak to a practice manager. Concrete specifics mentioned by owners include: - Short-notice and overnight/continuing care for a serious poisoning incident (human medication ingestion). - Pain relief and anti-inflammatory treatment given for a dog seen late on a weekend evening. - Follow-up problems reported by some: repeated chasing for results/callbacks and difficulty reaching reception by phone. - A “Healthy Pet Club” membership mentioned by one owner for a rabbit and dog, including monthly hay/pellets (as described in that review).
The Veterinary Hospital is an RCVS Veterinary Hospital (established in 1984) set up as a small‑animal hospital offering 24‑hour care, with on-site diagnostics including a laboratory, digital x‑ray, ultrasound and endoscopy. The website lists a wide range of routine and surgical services (including keyhole/laparoscopic surgery), plus out‑of‑hours support delivered via MiNightVet. Recent reviews are mixed in a decision-relevant way: several owners describe compassionate support during euthanasia and urgent care at short notice, while others report difficulty getting through to book appointments, delayed callbacks (including blood results taking up to 9 days despite being described as in-house), and frustration when trying to speak to a practice manager. Concrete specifics mentioned by owners include: - Short-notice and overnight/continuing care for a serious poisoning incident (human medication ingestion). - Pain relief and anti-inflammatory treatment given for a dog seen late on a weekend evening. - Follow-up problems reported by some: repeated chasing for results/callbacks and difficulty reaching reception by phone. - A “Healthy Pet Club” membership mentioned by one owner for a rabbit and dog, including monthly hay/pellets (as described in that review).
Willow Veterinary Clinic
Norwich
Our Score (69/100)
Willow Veterinary Clinic is an RCVS General Practice established in 1991. It’s set up as a small‑animal practice with an in‑house lab plus X‑ray and ultrasound, and it also treats a wide range of exotics and birds (from reptiles and tortoises to poultry and birds of prey). The practice is also listed as a veterinary nurse training facility. From the latest reviews available, experiences are mixed: several owners describe calm, thorough explanations during emergencies and operations, while others report administrative problems and lack of follow‑up (including an appointment reportedly cancelled on arrival because the pet hadn’t been seen within six months).
Willow Veterinary Clinic is an RCVS General Practice established in 1991. It’s set up as a small‑animal practice with an in‑house lab plus X‑ray and ultrasound, and it also treats a wide range of exotics and birds (from reptiles and tortoises to poultry and birds of prey). The practice is also listed as a veterinary nurse training facility. From the latest reviews available, experiences are mixed: several owners describe calm, thorough explanations during emergencies and operations, while others report administrative problems and lack of follow‑up (including an appointment reportedly cancelled on arrival because the pet hadn’t been seen within six months).
Three Rivers Vets is part of a multi-surgery veterinary group (on its website, the practice traces its history back to 1935). Recent reviews suggest the branch experience is geared around routine care and supportive end-of-life care, with out-of-hours arrangements available (the website states out-of-hours care is provided via surgery-specific contact routes). Owners often mention a welcoming reception and patient handling during appointments (including annual vaccinations), but there are also criticisms about high costs since the practice was “bought out” (named in one review as IVC) and one detailed complaint about inappropriate reception comments during a euthanasia visit.
Three Rivers Vets is part of a multi-surgery veterinary group (on its website, the practice traces its history back to 1935). Recent reviews suggest the branch experience is geared around routine care and supportive end-of-life care, with out-of-hours arrangements available (the website states out-of-hours care is provided via surgery-specific contact routes). Owners often mention a welcoming reception and patient handling during appointments (including annual vaccinations), but there are also criticisms about high costs since the practice was “bought out” (named in one review as IVC) and one detailed complaint about inappropriate reception comments during a euthanasia visit.
Our Score (68/100)
The Old Golfhouse Veterinary Group – Thetford is a small-animal practice offering routine care through to surgery, with on-site diagnostics (lab, X‑ray and ultrasound) and equipment for orthopaedic and soft-tissue procedures. Emergency support is provided during normal opening hours, with out-of-hours emergencies referred to Swayne & Partners Veterinary Surgeons. It is also listed as a veterinary nurse training facility. Recent reviews are split: several describe compassionate, unhurried appointments (including end-of-life care for rabbits/guinea pigs) and proactive follow-up after surgery, while others report difficulty getting appointments, last‑minute cancellations, long waiting-room delays, and poor continuity between vets. Concrete examples mentioned include: - Being “fitted in fairly last minute” for a guinea pig and not being rushed during euthanasia discussions. - A rabbit being registered and offered an appointment within the hour, with a call-back within 5 minutes. - A dog’s lump being spotted during a medication check, followed by surgery within about a month and post-op check-ins. - Multiple reports of appointments being cancelled shortly before the visit, and one report of a follow-up booked with a different vet who “had absolutely no idea” of previous visits.
The Old Golfhouse Veterinary Group – Thetford is a small-animal practice offering routine care through to surgery, with on-site diagnostics (lab, X‑ray and ultrasound) and equipment for orthopaedic and soft-tissue procedures. Emergency support is provided during normal opening hours, with out-of-hours emergencies referred to Swayne & Partners Veterinary Surgeons. It is also listed as a veterinary nurse training facility. Recent reviews are split: several describe compassionate, unhurried appointments (including end-of-life care for rabbits/guinea pigs) and proactive follow-up after surgery, while others report difficulty getting appointments, last‑minute cancellations, long waiting-room delays, and poor continuity between vets. Concrete examples mentioned include: - Being “fitted in fairly last minute” for a guinea pig and not being rushed during euthanasia discussions. - A rabbit being registered and offered an appointment within the hour, with a call-back within 5 minutes. - A dog’s lump being spotted during a medication check, followed by surgery within about a month and post-op check-ins. - Multiple reports of appointments being cancelled shortly before the visit, and one report of a follow-up booked with a different vet who “had absolutely no idea” of previous visits.
Anchorage Barn Equine Clinic Ltd
King's Lynn
Our Score (65/100)
Anchorage Barn Equine Clinic Ltd is an equine practice offering both first-opinion care and second-opinion/referral work, with an in-house clinic setup that includes diagnostic imaging (ultrasound and digital X‑ray) and an onsite laboratory. The website also states a 24/7 emergency service for registered clients, covered by the clinic’s own veterinary team. From the latest reviews available, owners most often describe specific clinical decision-making and communication: a dental follow‑up/check completed without sedation (after the owner had previously experienced repeated sedation elsewhere), and an eye surgery where the vet explained the procedure clearly. A few reviews also mention the facilities being well set up for horses and horsebox/trailer access.
Anchorage Barn Equine Clinic Ltd is an equine practice offering both first-opinion care and second-opinion/referral work, with an in-house clinic setup that includes diagnostic imaging (ultrasound and digital X‑ray) and an onsite laboratory. The website also states a 24/7 emergency service for registered clients, covered by the clinic’s own veterinary team. From the latest reviews available, owners most often describe specific clinical decision-making and communication: a dental follow‑up/check completed without sedation (after the owner had previously experienced repeated sedation elsewhere), and an eye surgery where the vet explained the procedure clearly. A few reviews also mention the facilities being well set up for horses and horsebox/trailer access.
Vets4Pets Kings Lynn
King's Lynn
Our Score (64/100)
Vets4Pets Kings Lynn is part of the Vets4Pets chain and operates from inside a Pets at Home store. The clinic is set up for a broad range of routine and surgical work, with on-site facilities listed including an operating theatre, in-house laboratory, digital X‑ray, ultrasound, an oxygen chamber, and separate cat/dog waiting areas and wards (including isolation). It also states it provides emergency cover even when the clinic is closed, and it is a Veterinary Nurse Training facility. Recent reviews are mixed: some owners describe rapid stabilisation for a very unwell cat (fluids and potassium, plus a follow‑up call a week later), while others report administrative errors, difficulties escalating complaints, and concerns about recommended surgery and aftercare.
Vets4Pets Kings Lynn is part of the Vets4Pets chain and operates from inside a Pets at Home store. The clinic is set up for a broad range of routine and surgical work, with on-site facilities listed including an operating theatre, in-house laboratory, digital X‑ray, ultrasound, an oxygen chamber, and separate cat/dog waiting areas and wards (including isolation). It also states it provides emergency cover even when the clinic is closed, and it is a Veterinary Nurse Training facility. Recent reviews are mixed: some owners describe rapid stabilisation for a very unwell cat (fluids and potassium, plus a follow‑up call a week later), while others report administrative errors, difficulties escalating complaints, and concerns about recommended surgery and aftercare.
Pet Behaviour Practice appears to focus on practical dog behaviour support rather than routine veterinary care. From the written reviews available, sessions include home visits, Zoom consultations, and “behavioural walking sessions” where the work happens in real-life situations (e.g., meeting other dogs/people, improving lead walking, and building confidence in anxious dogs). Reviews repeatedly describe Carol providing specific techniques and drills owners can practise, and tailoring exposure to triggers (for example, carefully choosing opportunities for a nervous dog to meet other dogs and people). Several reviewers refer to Carol as running “Petopia,” which may be a related or previous name; the reviews don’t explain the relationship.
Pet Behaviour Practice appears to focus on practical dog behaviour support rather than routine veterinary care. From the written reviews available, sessions include home visits, Zoom consultations, and “behavioural walking sessions” where the work happens in real-life situations (e.g., meeting other dogs/people, improving lead walking, and building confidence in anxious dogs). Reviews repeatedly describe Carol providing specific techniques and drills owners can practise, and tailoring exposure to triggers (for example, carefully choosing opportunities for a nervous dog to meet other dogs and people). Several reviewers refer to Carol as running “Petopia,” which may be a related or previous name; the reviews don’t explain the relationship.
Westover Large Animal Ltd describes itself on its website as an independent, vet‑owned practice with a long history (dating back to 1896) and “24‑hour inpatient support.” Reviews, however, most often talk about equine care (including handling stressful visits and caring for “poorly” horses), while the website lists a wide mix of species (dogs, cats, rabbits, birds, tortoises and lizards) and calls itself a “small animal hospital” — so the practice’s main focus is not presented consistently across sources. From the evidence available, the clinic appears set up for both routine and more complex work: the website mentions advanced diagnostics and complex surgeries, and reviews specifically mention a cat spay and multiple horse cases. Owners also mention staff explaining what they will be doing during treatment, which helped reduce stress during visits.
Westover Large Animal Ltd describes itself on its website as an independent, vet‑owned practice with a long history (dating back to 1896) and “24‑hour inpatient support.” Reviews, however, most often talk about equine care (including handling stressful visits and caring for “poorly” horses), while the website lists a wide mix of species (dogs, cats, rabbits, birds, tortoises and lizards) and calls itself a “small animal hospital” — so the practice’s main focus is not presented consistently across sources. From the evidence available, the clinic appears set up for both routine and more complex work: the website mentions advanced diagnostics and complex surgeries, and reviews specifically mention a cat spay and multiple horse cases. Owners also mention staff explaining what they will be doing during treatment, which helped reduce stress during visits.
Haven Veterinary Surgeons
Great Yarmouth
Our Score (63/100)
Haven Veterinary Surgeons is a small-animal practice established in 1880 and listed as an RCVS General Practice. The clinic appears set up for routine and surgical care for dogs, cats and rabbits, with in-house lab work plus X‑ray and ultrasound listed on its site. In the latest reviews available to us, owners mention neutering and microchipping, and one family describes a last‑minute euthanasia appointment where the vet explained the process clearly and the practice later sent a paw‑print sympathy card. Some reviewers raise concerns about costs and decision-making around surgery, including an allegedly high estimate for sedating a cat to examine its mouth and a spay that was not completed after a lump was found once the dog was already under anaesthetic.
Haven Veterinary Surgeons is a small-animal practice established in 1880 and listed as an RCVS General Practice. The clinic appears set up for routine and surgical care for dogs, cats and rabbits, with in-house lab work plus X‑ray and ultrasound listed on its site. In the latest reviews available to us, owners mention neutering and microchipping, and one family describes a last‑minute euthanasia appointment where the vet explained the process clearly and the practice later sent a paw‑print sympathy card. Some reviewers raise concerns about costs and decision-making around surgery, including an allegedly high estimate for sedating a cat to examine its mouth and a spay that was not completed after a lump was found once the dog was already under anaesthetic.