Portishead Vets4Pets Ltd

Portishead Vets4Pets Ltd operates under the Vets4Pets brand and is based inside a Pets at Home store. It’s set up for routine general practice work including dentistry—owners specifically mention teeth cleaning/dental treatment done under a procedure/surgery setting, with clinic updates during the day and even photos sent afterwards. The practice is also listed as a Veterinary Nurse Training facility.

Review signals are mostly positive (communication, reassurance during dental procedures, pets being handled calmly), but there are also sharp complaints about costs and being refused an appointment when money wasn’t available until the next day, plus a report of one vet pushing food sales during a consult.

Services

• •Dentistry: teeth cleaning and “dental treatment” are explicitly mentioned, with one owner saying their dog’s teeth were left “lovely clean” and that they were kept updated during the procedure.
• •Surgery/procedures: owners describe a dental procedure “went very well,” implying anaesthetic/procedure capability.
• •Vaccinations and post-vaccination concerns: a visit for a kitten’s lump described as being “from the vaccination.”
• •Diagnostics/tests: one reviewer describes being quoted for a skin scrape (pricing discussed below).
• •Pet food sales/advice: multiple reviews mention being offered or sold cat/dog food during appointments (experienced by some as helpful, by others as pushy).

Pricing

• •One reviewer says they were quoted £420 for a skin scrape, and that another vet charged £10 for the same thing (no further context provided in the review).

People

• •Nick (vet): mentioned in both positive and negative contexts.
• •Positive: credited with doing “a great job” on dental work; owners mention being kept updated and feeling reassured.
• •Negative: another owner describes Nick as rude, not introducing himself or an assistant, and focusing on selling food during a consult.
• •Reception team/staff (unnamed): described as welcoming/friendly, and as being good at helping a long-term canine patient.

Reviews

Google rating: 4.7 stars from 152 reviews.

• •Dental care experiences are a standout: owners mention teeth cleaning/dental treatment, being kept updated during the procedure, and receiving photos afterwards.
• •Communication and reassurance: several reviews describe staff/vets as patient and professional, particularly when owners were worried about procedures.
• •Concerns about cost and trust: one reviewer alleges very high pricing (giving the skin scrape example) and says they were refused care when they couldn’t pay until the next day.
• •Mixed experiences with sales/bedside manner: one review complains about a vet pushing cat food and not introducing themselves, while others report kind, supportive interactions.