Emergency Vets in Harrogate

## Summary The Harrogate Vet is an independent practice (not described as part of a corporate group) that offers in-house diagnostics and a 24/7, 365-day emergency service. The website lists imaging (including CT scanning), dentistry (including “advanced dentistry”), and routine care such as vaccinations and neutering (including laparoscopic neutering). In recent reviews, owners repeatedly describe fast urgent access (including being seen within a couple of hours) and clear, step-by-step communication during difficult appointments (including euthanasia). Specific examples mentioned include immediate scanning and hospital-style treatment for a cat with breathing distress (drips, medication and a chest drain) and quick response after a dog was attacked. ## Services - **Emergency care:** Emergency service provided **24 hours a day, 365 days a year** (as stated on the website). - **Diagnostics** - **CT scanner service** (listed on the website). - **X-ray** and **ultrasound** (listed on the website). - **Laboratory** services (listed on the website). - Reviews mention being “rushed for a scan” in an acute breathing case. - **Dentistry** - **Dentistry** and **advanced dentistry** (listed on the website). - **Preventive and routine care** - **Vaccinations** (listed on the website). - **Neutering**, including **laparoscopic neutering** (listed on the website). - **Handling complex/administrative pet travel requirements** - Reviews mention help with “difficult admin” for moving pets abroad and careful blood sampling for a very nervous dog. ## People - **Joanne (vet)**: Mentioned for taking time to listen and understand an older dog’s needs; described as attentive and compassionate in a recent review. - **Shaun/Sean (vet)**: Named in two reviews—one notes he explained each step during euthanasia; another describes him as approachable and able to put a dog at ease (including discussing herbal remedies). - **Reception team**: Mentioned for being supportive during end-of-life appointments and for practical, pet-focused touches (e.g., offering treats, having a water bowl available). ## Reviews **Google rating: 4.8 stars from 137 reviews.** **Themes below are drawn from the latest written reviews available to us.** - **Speed in urgent situations:** examples include being seen within ~2 hours, rapid response after a dog attack, and immediate action for a cat with severe breathing difficulty. - **Clear explanations and time given:** owners describe thorough examinations, talking through treatment plans, and being kept informed step-by-step during procedures (including euthanasia). - **Acute-care interventions described by owners:** drips, medication, and a **chest drain** for a cat in respiratory distress, alongside rapid scanning. - **Support around loss:** multiple owners mention kindness during euthanasia and bereavement support (including being allowed time with a pet; one review mentions flowers and a card). - **Handling nervous pets and practical help:** careful blood-taking for a nervous dog and help with complex paperwork for pet relocation abroad.

## Summary Medivet Harrogate Knaresborough Road – Shamrock Veterinary Clinic is part of the Medivet group. Based on the information available, it appears set up for routine and ongoing pet healthcare (including parasite control and microchipping) with access to around-the-clock emergency care via Medivet 24‑hour centres. Recent reviews repeatedly mention staff taking time to listen and examine pets (including elderly and anxious dogs), discussing treatment plans without pushing the most expensive/risky option (for example, advising daily tooth-cleaning rather than an anaesthetic for a dog with heart disease), and practical follow-through such as treating an abscess and arranging microchipping for a newly taken-in stray cat. ## Services - **Veterinary nurse training facility** (listed capability). - **Emergency care access:** around-the-clock emergency care available through one of Medivet’s 27 24‑hour centres (per website summary). - **Abscess treatment** (cat). - **Microchipping** (cat). - **Flea and worm treatment** (cat). - **Dental care planning:** discussion of dental options and home tooth-cleaning advice (review mentions avoiding an anaesthetic due to heart history). - **Ongoing monitoring/management of heart issues:** a dog with a heart murmur is mentioned as improving over time with repeat visits. - **Support during end-of-life/cancer care:** one reviewer describes compassionate support and a memorial card with paw prints after their dog died from cancer. ## Pricing - **Overnight emergency consultation fee:** £130 (applicable between 7pm and 9am) for emergency care accessed via Medivet’s 24‑hour centres. ## People - **Mary (vet):** mentioned for treating a stray cat’s abscess and arranging microchipping and parasite treatments; described as “kind” and “professional.” - **Sophie (role not stated):** repeatedly credited for handling an excitable dog (“Rocky”) with patience and warmth, and for “going above and beyond.” - **Lisa (role not stated):** thanked alongside Mary and the nursing team for ongoing care of a dog. - **Continuity of clinician:** one owner of a very stressed dog reports that seeing the same vet over time helped reduce their dog’s stress during visits. ## Reviews **4.8 stars from 196 reviews.** Themes below are drawn from the latest written reviews available to us. - Treatment decisions discussed without pressure to choose the most expensive or high-risk option (example given: avoiding anaesthetic dental work for a heart-disease patient and focusing on daily tooth-cleaning). - Calm, patient handling of anxious or excitable dogs, with owners noting improvement across repeat visits when seeing the same vet. - Practical, routine care delivered in a single visit (example: abscess treated plus microchipping, flea treatment, and worming for a stray cat being adopted). - Compassionate support around bereavement, including a condolence card and the pet’s paw prints after a cancer loss.

## Summary Vets for Pets is part of the Vets4Pets group. The practice describes itself as a modern set-up with operating theatres, hospital wards and an in-house lab, and it offers routine care alongside surgery and imaging (x‑rays). In the latest reviews available, owners most often point to staff communication and support during stressful situations—one describes regular phone-call updates during a serious spay complication, including a same-day referral to a cardiologist and a follow-up call the next morning; another mentions compassionate support during euthanasia for an elderly feral cat, including a helpful receptionist. ## Services - Routine check-ups - Annual vaccinations - Surgery (the website references “specialist surgery”; a review specifically mentions a routine spay where a complication was managed) - Diagnostic imaging (x-rays) - In-house laboratory testing (in-house laboratories are listed as a facility) - In-patient care/hospitalisation (hospital wards are listed as a facility) - Emergency/urgent care: extended opening hours are stated on the website; the clinic data also lists emergency veterinary services ## People - **Leigh-Anne (named in a review)**: described as phoning to explain what happened during a spay complication, arranging/communicating next steps, providing reassurance to the owner, and checking in by phone the following morning. - **Lucy (named in a review)**: described as a vet who “truly loves animals”; the reviewer says she helped them feel confident their cat would be well looked after. - **Reception team (unnamed)**: specifically praised in one review for compassion and help during euthanasia for an elderly feral cat. ## Reviews **4.6 stars from 276 reviews.** Themes below are drawn from the latest written reviews available to us. - Detailed communication during urgent situations: phone updates during treatment, a picture update while a dog recovered from anaesthesia, and next-day follow-up after a serious complication during spay surgery. - Handling difficult end-of-life visits: one owner highlights compassionate support when bringing in an elderly feral cat for euthanasia, including praise for reception staff. - Repeat use and multi-pet households: several reviewers mention having multiple pets registered and staying with the practice for many years. - General service experience: reviews frequently describe friendly/helpful staff and pets seeming comfortable attending appointments.

## Summary Harrogate New Park Vets4Pets Ltd is a Vets4Pets practice that describes itself as *locally owned*, operating from a modern, well-equipped facility with in-house diagnostics and separate dog/cat wards. The clinic appears set up for both routine care and more involved cases: reviews mention urgent same-day help without an appointment, blood tests followed by a booked surgery (pyometra), and owners noting good availability. Out-of-hours emergencies are directed to Holly House Veterinary Hospital and Vets4Pets Leeds Birstall when the practice is closed. While most recent feedback is very positive about speed and reassurance, one recent review alleges a serious misdiagnosis and poor record-keeping. ## Services Based on the clinic website and recent reviews, services/capabilities mentioned include: - **Out-of-hours emergency arrangements**: when closed, emergency care is via **Holly House Veterinary Hospital** and **Vets4Pets Leeds Birstall**. - **Surgery & anaesthesia**: operating theatre and anaesthesia listed; one owner reports a **pyometra operation** being booked after illness and blood tests. - **Diagnostics (in-house)**: in-house laboratory/biochemistry/haematology/electrolyte assessment, blood pressure monitoring, ECG, and **digital X-ray**; **ultrasound** also listed. - **Dentistry** - **Orthopaedics** - **Laser treatment** - **Microchipping** - **Nurse clinic**, **weight clinic** - **Eye pressure testing** (Tonopen) - **Bereavement support** - **Pet passport / animal health certificate** - **Hospitalisation facilities**: hospital ward and **isolation unit**, with **separated dog & cat wards and isolation units**. - **Veterinary Nurse Training facility** (listed in the structured clinic data) - **Health plans** (listed, but no plan details provided) ## People - **Dr. Fernando** (vet): named by multiple owners; one describes long-term care “since day one,” including handling emergencies. Another specifically mentions him treating their dog with care. - **Clarissa** (vet): one owner reports she quickly calmed their worries and started helping their cat. - **Practice owner** (role referenced, not named in that review): one reviewer says they were seen within ~20 minutes without an appointment and that the owner addressed both the main concern and smaller worries. - **Reception team**: several reviews mention reception staff staying calm during urgent visits and being “awesome,” which owners felt reduced anxiety. ## Reviews **4.6 stars from 295 reviews.** Themes below are drawn from the latest written reviews available to us. - **Fast access/availability** is repeatedly mentioned, including being seen quickly even without an appointment. - **Clear reassurance during urgent situations**: owners describe staff keeping them calm during emergencies and explaining/handling concerns beyond the immediate issue. - **Surgery and diagnostic work referenced in real cases**: one account describes blood tests followed by a booked pyometra operation. - **Clean, well-kept premises** mentioned by one reviewer. - **Serious negative report**: one reviewer alleges their dog was misdiagnosed and that notes/history were not properly recorded; this conflicts with other reviews describing thorough care.

## Summary Wagtails Veterinary Centre describes itself as a small, privately owned and independent practice, registered with the Royal College of Veterinary Surgeons (RCVS). It treats a range of small pets (including dogs, cats, rabbits and guinea pigs) and is listed as offering emergency veterinary services and being a veterinary nurse training facility. From the latest reviews available, owners most often describe: - end‑of‑life support handled with “dignity,” including cremation arrangements and a return pack with an individual cremation certificate and a handwritten card signed by staff - frequent updates and clear communication during treatment and recovery - care for serious cases mentioned by owners, including cancer treatment and treatment after a cat had acid thrown on her A small number of reviews strongly dispute the practice’s handling of an elderly cat case, alleging the vet recommended euthanasia and reported the owner to the RSPCA after the owner sought a second opinion. ## Services - Small animal care for **dogs, cats, rabbits, guinea pigs, and other domestic animals** (website) - **Emergency veterinary services** (structured clinic data) - **End-of-life care** (reviews describe euthanasia support and aftercare) - **Cremation arrangements**, including an **individual cremation certificate** and return of ashes (review) - Treatment for significant medical issues cited by owners, including **cancer care** and treatment after **chemical burns/acid injury** (reviews) ## People - **Tony, Rosie, Sam** (named in a review; roles not specified) — thanked for support “during some really tough times.” - Staff are repeatedly described as keeping owners **updated and informed** during treatment (reviews). - One owner specifically appreciated the **sympathetic handover** of ashes and paperwork after an individual cremation, including a **handwritten card signed by all staff** (review). ## Reviews **4.8 stars from 207 reviews.** Themes below are drawn from the latest written reviews available to us. - End-of-life experiences are described in detail by one owner: **dignified euthanasia support**, cremation choice, and a **return pack** including a **certificate of individual cremation** and a **card signed by staff**. - Several owners mention **clear updates/communication** and feeling informed while their pet recovered. - Owners cite help with **complex or urgent situations** (examples mentioned: cancer care; treatment after acid was thrown on a cat). - A clear negative theme appears in repeated 1‑star reviews from the same author: an allegation that the practice **pushed for euthanasia** and **reported the owner to the RSPCA** after the owner sought a second opinion; other reviews do not mention similar experiences.