Wagtails Veterinary Centre
#6 Vet in Harrogate, North Yorkshire
Wagtails Veterinary Centre – Vets in Harrogate
Clinic Overview
Wagtails Veterinary Centre describes itself as a small, privately owned and independent practice, registered with the Royal College of Veterinary Surgeons (RCVS). It treats a range of small pets (including dogs, cats, rabbits and guinea pigs) and is listed as offering emergency veterinary services and being a veterinary nurse training facility.
From the latest reviews available, owners most often describe
- •end‑of‑life support handled with “dignity,” including cremation arrangements and a return pack with an individual cremation certificate and a handwritten card signed by staff
- •frequent updates and clear communication during treatment and recovery
- •care for serious cases mentioned by owners, including cancer treatment and treatment after a cat had acid thrown on her
A small number of reviews strongly dispute the practice’s handling of an elderly cat case, alleging the vet recommended euthanasia and reported the owner to the RSPCA after the owner sought a second opinion.
Services
- •Small animal care for dogs, cats, rabbits, guinea pigs, and other domestic animals (website)
- •Emergency veterinary services (structured clinic data)
- •End-of-life care (reviews describe euthanasia support and aftercare)
- •Cremation arrangements, including an individual cremation certificate and return of ashes (review)
- •Treatment for significant medical issues cited by owners, including cancer care and treatment after chemical burns/acid injury (reviews)
People
- •Tony, Rosie, Sam (named in a review; roles not specified) — thanked for support “during some really tough times.”
- •Staff are repeatedly described as keeping owners updated and informed during treatment (reviews).
- •One owner specifically appreciated the sympathetic handover of ashes and paperwork after an individual cremation, including a handwritten card signed by all staff (review).
Reviews
4.8 stars from 207 reviews. - End-of-life experiences are described in detail by one owner: dignified euthanasia support, cremation choice, and a return pack including a certificate of individual cremation and a card signed by staff.
- •Several owners mention clear updates/communication and feeling informed while their pet recovered.
- •Owners cite help with complex or urgent situations (examples mentioned: cancer care; treatment after acid was thrown on a cat).
- •A clear negative theme appears in repeated 1‑star reviews from the same author: an allegation that the practice pushed for euthanasia and reported the owner to the RSPCA after the owner sought a second opinion; other reviews do not mention similar experiences.
Special Services
Animals Treated at Wagtails Veterinary Centre
Animals We Treat
Companion Animals
Opening Hours – Wagtails Veterinary Centre
Opening Hours
Hours
Reviews for Wagtails Veterinary Centre
Note: Showing the 5 most recent Google reviews out of 207 we track in total. Recent reviews may not be representative of overall sentiment.
Lesley Pollard
a week ago
Professional, caring, friendly.
Sarah Howarth
2 months ago
Fortunately we didn’t need to visit Wagtails very often but when we did we were very pleased with the care from all the staff. Sadly we needed end of life help for our gorgeous little dog of 17yrs last week. It was done with as much dignity as could be on this heart breaking decision. We opted for cremation & a basic return pack as we wanted to scatter her ashes. I have just returned from Wagtails picking up the ashes. Not knowing what to expect. I was presented with a beautiful bag & box of high quality from a delightful staff member who was very sympathetic & kind. On opening the box there was a lovely hand written card signed by all the staff, a certificate of an individual cremation & a beautiful box containing the ashes. This awful time has been made so much easier by this amazing service ❤️
Irah Nor
4 weeks ago
Our experience with Wagtails from the beginning has been wonderful. The team is exceptionally caring and warm, a huge relief for us when bringing our little guy Ollie in. We always feel well taken care of and they are always keeping us updated and informed. Our kitty is on his way to recovery all thanks to the lovely team at this practice.
Irah Bragg
3 months ago
Our experience with Wagtails from the beginning has been wonderful. The team is exceptionally caring and warm, a huge relief for us when bringing our little guy Ollie in. We always feel well taken care of and they are always keeping us updated and informed. Our kitty is on his way to recovery all thanks to the lovely team at this practice.
Jan Moore
5 months ago
Jamie B
6 months ago
We took our cat in after some concern for her leg. She's very elderly but well loved. This vet simply said she needs to be put to sleep which obviously was not our first choice. So, we opted to take her home for a second opinion before making such a huge and impactful decision. As a result this vet reported us to the RSPCA who visited our home today. They agreed we were making the right choice and were within our rights to do so. The other vet was shocked at your conduct. I'm absolutely apauled at this practice and will not EVER be using them again. I urge anyone reading this not to visit this practice. They'll punish you for not letting them kill your animal! Disgusting
Jamie B
3 months ago
We took our cat in after some concern for her leg. She's very elderly but well loved. This vet simply said she needs to be put to sleep which obviously was not our first choice. So, we opted to take her home for a second opinion before making such a huge and impactful decision. As a result this vet reported us to the RSPCA who visited our home today. They agreed we were making the right choice and were within our rights to do so. The other vet was shocked at your conduct. I'm absolutely apauled at this practice and will not EVER be using them again. I urge anyone reading this not to visit this practice. They'll punish you for not letting them kill your animal! Disgusting
Douglas Sneesby
4 months ago
They are polite and helpful and very understanding and if u had a problem about your pet they will easy help u
Emma Harrison
4 months ago
I cant fault this vet practice at all. They took care of my old girl back in 2020 when she had cancer and were so amazing with her and the care. They talk to the animals as well as the owners and its lovely to see their interaction with them. When my cat had acid thrown on her again they were amazing. They treated her according and did everything they could and we still have her and shes still loving. Now they care for my 2 boys. I wouldnt want anyone else to treat my fur babies
Archie Griffiths
10 months ago
Wagtails Vets have been absolutely fantastic. The team is professional, compassionate, and genuinely cares about every pet they see. Their support has meant so much to us, especially during some really tough times recently. They’ve always gone above and beyond to ensure our pets were looked after with kindness and expertise. If you’re looking for a vet, I’d highly recommend registering with Wagtails. Thank you so much to Tony, Rosie, Sam, and the whole team - you’re amazing!
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