Wagtails Veterinary Centre – Vets in Harrogate
Clinic Overview
- Owners frequently describe the team as caring, warm, professional, and genuinely kind with both pets and their owners. - Communication is a recurring strength, with owners saying they were kept updated and felt informed while their pets were being treated or recovering. - End-of-life support stands out in detail, including dignified handling, cremation options, sympathetic handover of ashes, a handwritten card, and an individual cremation certificate.
Wagtails Veterinary Centre in Harrogate is a small-animal practice offering routine and emergency care for common household pets. Recent feedback is largely very positive, with owners highlighting a caring team, clear communication during treatment, and thoughtful end-of-life support. Reviews also mention help with serious cases including cancer care and treatment after a cat suffered chemical burns. A small cluster of repeated negative reviews from one reviewer disputes the practice’s handling of an elderly cat case.
Services
- •Small animal care for dogs, cats, rabbits, guinea pigs, and other domestic animals.
- •Emergency veterinary services.
- •Medical treatment and ongoing care, with reviews mentioning recovery support, cancer care, and treatment for a cat after an acid injury.
- •End-of-life care and aftercare, including euthanasia support, cremation arrangements, return of ashes, and paperwork such as an individual cremation certificate.
Pricing
No published pricing information is currently available for this clinic.
People
- •Tony, Rosie, and Sam are thanked by name in a review for their support during difficult times.
- •The wider team is described as professional, caring, friendly, and compassionate, with several owners saying staff kept them updated and informed during treatment and recovery.
- •One owner also praised the kindness of the staff member who handed over their pet’s ashes, along with a handwritten card signed by the team.
Reviews
Google rating: 4.8/5 from 208 reviews. Recent written feedback is mostly very positive.
- •Owners frequently describe the team as caring, warm, professional, and genuinely kind with both pets and their owners.
- •Communication is a recurring strength, with owners saying they were kept updated and felt informed while their pets were being treated or recovering.
- •End-of-life support stands out in detail, including dignified handling, cremation options, sympathetic handover of ashes, a handwritten card, and an individual cremation certificate.
- •Reviews also mention support with serious or complex cases, including cancer care and treatment after a cat suffered acid burns. A repeated 1-star complaint from the same reviewer alleges pressure to euthanise an elderly cat and a report to the RSPCA after a second opinion was sought; other recent reviews do not describe similar experiences.
