Dog & Cat Vets in Knaresborough

## Summary Forest House Vets Ltd is an **RCVS-accredited** practice offering care for **pets (cats, dogs, rabbits, guinea pigs)** as well as **horses and farm animals**. The clinic appears set up for both routine care and more involved investigations, with onsite facilities listed including **digital X‑ray, modern ultrasound, and video endoscopy**, plus **two operating rooms**. For existing clients, the practice states it provides **24/7 out-of-hours cover using its own vets** (not outsourced call centres). In the latest reviews available to us, owners repeatedly mention **surgery with aftercare** (e.g., an eye operation with “fantastic” aftercare; a dog neuter with a week of painkillers and a planned check-up) and **fast urgent access** (one review describing an out-of-hours appointment arranged quickly to see a vet). ## Services Based on the website and recent reviews, services referenced include: - **Routine pet care:** puppy/kitten health checks, routine vaccinations, weight control clinics - **Diagnostics & investigations:** “full diagnostic investigations,” plus onsite **digital X‑ray**, **ultrasound**, and **video endoscopy** - **Surgery:** surgical procedures are listed on the website; reviews specifically mention a **dog neuter** and an **eye operation** with follow-up/aftercare - **Insurance support:** completion of insurance claim forms (as listed on the site) - **Out-of-hours emergencies (for regular clients):** vets on call **24 hours a day, 365 days a year**, provided by the practice’s own vets (per the website); reviews include an out-of-hours emergency appointment arranged quickly - **Equine services:** vaccinations, dental work, lameness investigations, diagnostic imaging - **Farm animal services:** fertility work, disease investigation, calvings, lambings - **Species treated (as listed):** cats, dogs, rabbits, guinea pigs, horses, farm animals - **Facilities mentioned:** air-conditioned reception/waiting area, consulting rooms, operating rooms, air-conditioned kennel area, computerised records/billing ## People - **Graham (vet):** mentioned repeatedly in reviews. Owners describe him as “no nonsense” and calm with difficult or nervous animals, including handling a “feisty” cat with minimal stress. Several reviews highlight **efficient appointments** and **pragmatic decision-making**, including one owner saying options were talked through and that the clinic doesn’t push the most expensive route first if alternatives can avoid surgery. - **Reception team:** noted in one review for being unfazed by a difficult cat and for **moving quickly to fit an appointment in** (the reviewer describes calling shortly before a visit and being seen rapidly). ## Reviews **4.7 stars from 216 reviews.** Themes below are drawn from the latest written reviews available to us. - **Post-op care and pain management:** examples include an eye operation with aftercare credited for a strong recovery, and a neuter where the dog was described as comfortable and sent home with **a week of painkillers** plus a **check-up** planned. - **Options explained and cost-conscious problem solving:** one owner says vets talk them through options and try other approaches before expensive surgery when possible. - **Speed and availability, including out-of-hours:** an emergency out-of-hours appointment was reportedly arranged quickly; another review describes being seen and finished within a short window. - **Handling “difficult” pets calmly:** reviews mention stress-free visits for a “feisty” cat and a large, excitable dog being managed without issue. - **Occasional no-charge quick check:** one owner reports a brief ear check that wasn’t charged.

## Summary Your Family Vets describes itself as an independent, family-owned clinic, with facilities set up for small pets (including separate dog and cat waiting areas) and in-house imaging (X‑rays and ultrasound). The website lists both general and “advanced” surgery, and the practice is also a veterinary nurse training facility. From the latest reviews available, owners most often describe unhurried consultations (e.g., taking time to settle an anxious cat and “gain trust”), clear explanations (including decisions not to proceed with X‑rays when not needed), and practical follow-through such as sending symptom photos via WhatsApp. Specific treatments mentioned by owners include monthly arthritis injections for an older dog, a spay, and even a “pedicure” for guinea pigs. ## Services Services and capabilities mentioned on the website and/or in reviews include: - Consultations (vet and nurse) - Vaccinations - Dental care - Diagnostics, including **X‑rays** and **ultrasound** - Nurse clinics - Surgery: **general surgery** and **advanced surgery** (as stated on the website) - Urgent and emergency veterinary care (as stated on the website) - Ongoing care for chronic conditions (e.g., **monthly arthritis injections** mentioned in reviews) - Spays/procedures (spay mentioned in a review) - Owners reporting they could **send photos via WhatsApp** for symptom queries (review detail) ## Pricing - **“UNLIMITED Vet & Nurse consultations from £25 per month”** (stated on the website’s raw text captured in the summary) ## People - **Phil / Philip / Dr Phillip Simon** (named in multiple reviews): owners describe him as taking time to explain options and reduce worry (e.g., one reviewer went in expecting X‑rays but left with a clear plan without feeling upsold; another notes the appointment “wasn’t rushed” while he worked to gain an anxious cat’s trust). - **Mel** (named in a review): mentioned as helpful from the first conversation and part of a “smooth and quick” process through to check-up/diagnosis. - **Fran** (named in a review): mentioned alongside Mel during an evening visit, with the owner highlighting clear information and reassurance. ## Reviews **5.0 stars from 48 reviews.** The themes below reflect owners’ recent descriptions of specific visits, ongoing treatment, and how the team handles nervous pets. **“Themes below are drawn from the latest written reviews available to us.”** - **Time and explanation:** owners repeatedly mention not feeling rushed, getting “loads of advice,” and leaving with a clearer understanding of the situation. - **Calm handling of anxious/fearful pets:** examples include an anxious cat becoming “relaxed & calm” during visits, and a fearful dog being handled with an empathetic, quiet approach. - **Not pushing extra tests:** one reviewer specifically notes expecting X‑rays but feeling the vet focused on what the animal needed rather than cost. - **Convenient admin/communication:** one owner describes easily booking and sending photos through a **WhatsApp** service. - **Real-world care examples:** monthly arthritis injections for an older dog; a spay/procedures; and guinea pigs receiving a “pedicure.”