" SORRY LIBBY"."WE KNOW ITS NOT YOU",AS YOU ALWAYS TOLD US EVERYTHING YOU WAS GOING TO DO BEFORE YOU DID IT AND HOW MUCH EXTRA IT WAS GOING TO BE UNLIKE ONE OF YOUR OTHER VETS.WARNING,
NOT RECOMMEND. I'VE BEEN TOLD BY THE ROYAL COLLEGE OF VETERINARY SURGEONS THAT PEOPLE THAT HAS BEEN LET DOWN OR LIED TO OR NOT BEEN TOLD OF EXTRA CHARGES TO REPORT THIS VETS TO RCVS SO PLEASE REPORT ANY WRONG DOING BY THE BECKS VETS AT WHITBY. NOT RECOMMEND, BEWARE OF THIS MONEY GRABBING VETS.Yet again problems with this vets.
By law you must tell people that extra money added to bills for screen tests,(and rcvs agreed with me).when the vets told me our daisy had ear infection.
Which I knew that's why I took her to vets but extra money added on bill for samples which didn't need to be done but more to the point vets never said that would be extra charge.
And when I complained to woman boss (MRS BECK) was told they had problems with me before,
YES BECAUSE YOU GAVE US WRONG TABLETS FOR OUR BELLA AND ALSO LIED ABOUT SAYING OUR BELLA WAS OVER WEIGHT,AND ONLY SMALL HEART MERMER WHEN BELLA WAS AT STAGE 5 HEART FAILURE,
AND WE HAD TO HAVE OUR BELLA
LAID TO REST BECAUSE OF THIS,
BUT WILL NEVER BE GOING TO THIS VETS AGAIN.
LIKE I SAID BEFORE
THIS VETS IS JUST INTERESTED IN THE MONEY.
YOU SHOULD BE ASHAMED.
NOT RECOMMEND.
WARNING BEWARE OF THIS MONEY GRABBING VETS.REPORT TO RCVS IF YOU FEEL AS I DO(RIPPED OFF)SO PLEASE BEWARE OF THIS VETS.NOT AND I MEAN NOT RECOMMEDED.A BIT OF ADVICE....."DONT TREAT PEOPLE LIKE ANIMALS". OR LIKE IDIOTS,SHOULD TELL US WHAT EXTRA YOUR CHARGES ARE BEFORE YOU DO IT.
GIVES YOUR COMPANY BAD NAME BUT THIS TIME IM NOT DROPPING IT,I'LL LET RCVS AND VCMG TAKE CARE OF MY COMPLAINT.
UPDATE.....
NEW VETS WE ARANGED TO GO TO PHONED THIS MORNING SAYING OUR DOGS CANNOT JOIN THERE VETS AS WAS OUT OF THERE CATCHMENT AREA.
REALLY!!!!!!
THERE ONLY AT BURNISTON, 7 MILES AWAY FROM US.
EVEN SAID WAS OK LAST NIGHT THEM BECKS VETS SENT RECORDS OVER TO NEW VETS AND NOW WE CANNOT JOIN NEW VETS......
ITS OBVIOUSLY WHAT EVER BECKS VETS HAS TOLD THEM ABOUT US...
BUT WONT BE THE REAL TRUTH. BUT ITS OK GOT A PRIVATE VET.
We unfortunately had to have our dog put to sleep, and honestly I couldn't have done it with the help of these beautiful people at Beck Vets. From the first initial phone call right until the very end they were brilliant. They explained everything to me, they were compassionate and answered any questions I had. In such a hard time they made it peaceful for us as a family to spend time with our boy right until the very end. We can't thank them enough for everything.
Libby is just the most brilliant vet there is! She has been so caring with our dog Rocket while he has been poorly and although his condition is chronic, he is much improved and we feel so confident in each bit of advice she gives us. From the moment Libby sees him, you can tell just how much she cares for him & I’m sure all the animals she sees. She never hesitates to research things on his behalf and I know she has done this in her own time. Sue, Toby, Sara & everyone on reception are also very helpful as we have had to claim on our insurance twice now & they have even helped us do this! Thanks to all at Becks for being the best around ❤️
Our dog Teddy suffered from fits. The final one took him from us. The team at Becks practice were great. We rushed him to whitby late evening, and the team got straight to work while we watched on.
Could not fault them, we were well impressed. Sadly to no avail, but by god did they try.
Well done team, RESPECT👍
Amazing staff very kind and considerate though our tough decision.
We had to take our 19 year old cat in to the vet as she had a fit after my wife bought her in from the car after a holiday, the vets were absolutely brilliant and put my wife and myself at ease about the treatment to be administered to our cat.
Many thanks for their excellent service and professional support.
" SORRY LIBBY"."WE KNOW ITS NOT YOU",AS YOU ALWAYS TOLD US EVERYTHING YOU WAS GOING TO DO BEFORE YOU DID IT AND HOW MUCH EXTRA IT WAS GOING TO BE UNLIKE ONE OF YOUR OTHER VETS.WARNING,
NOT RECOMMEND. I'VE BEEN TOLD BY THE ROYAL COLLEGE OF VETERINARY SURGEONS THAT PEOPLE THAT HAS BEEN LET DOWN OR LIED TO OR NOT BEEN TOLD OF EXTRA CHARGES TO REPORT THIS VETS TO RCVS SO PLEASE REPORT ANY WRONG DOING BY THE BECKS VETS AT WHITBY. NOT RECOMMEND, BEWARE OF THIS MONEY GRABBING VETS.Yet again problems with this vets.
By law you must tell people that extra money added to bills for screen tests,(and rcvs agreed with me).when the vets told me our daisy had ear infection.
Which I knew that's why I took her to vets but extra money added on bill for samples which didn't need to be done but more to the point vets never said that would be extra charge.
And when I complained to woman boss (MRS BECK) was told they had problems with me before,
YES BECAUSE YOU GAVE US WRONG TABLETS FOR OUR BELLA AND ALSO LIED ABOUT SAYING OUR BELLA WAS OVER WEIGHT,AND ONLY SMALL HEART MERMER WHEN BELLA WAS AT STAGE 5 HEART FAILURE,
AND WE HAD TO HAVE OUR BELLA
LAID TO REST BECAUSE OF THIS,
BUT WILL NEVER BE GOING TO THIS VETS AGAIN.
LIKE I SAID BEFORE
THIS VETS IS JUST INTERESTED IN THE MONEY.
YOU SHOULD BE ASHAMED.
NOT RECOMMEND.
WARNING BEWARE OF THIS MONEY GRABBING VETS.REPORT TO RCVS IF YOU FEEL AS I DO(RIPPED OFF)SO PLEASE BEWARE OF THIS VETS.NOT AND I MEAN NOT RECOMMEDED.A BIT OF ADVICE....."DONT TREAT PEOPLE LIKE ANIMALS". OR LIKE IDIOTS,SHOULD TELL US WHAT EXTRA YOUR CHARGES ARE BEFORE YOU DO IT.
GIVES YOUR COMPANY BAD NAME BUT THIS TIME IM NOT DROPPING IT,I'LL LET RCVS AND VCMG TAKE CARE OF MY COMPLAINT.
UPDATE.....
NEW VETS WE ARANGED TO GO TO PHONED THIS MORNING SAYING OUR DOGS CANNOT JOIN THERE VETS AS WAS OUT OF THERE CATCHMENT AREA.
REALLY!!!!!!
THERE ONLY AT BURNISTON, 7 MILES AWAY FROM US.
EVEN SAID WAS OK LAST NIGHT THEM BECKS VETS SENT RECORDS OVER TO NEW VETS AND NOW WE CANNOT JOIN NEW VETS......
ITS OBVIOUSLY WHAT EVER BECKS VETS HAS TOLD THEM ABOUT US...
BUT WONT BE THE REAL TRUTH. BUT ITS OK GOT A PRIVATE VET.
SO BECKS VETS YOU ARE STILL UNDER INVESTIGATION.
GOOD LUCK......
YOU WILL NEED IT.
I recently took our Toby to this vet practice, the experience was absolutely brilliant.
From the initial phone booking taken by a young lady called Beck, she was kind, attentive and reassuring, with an excellent telephone manner.
To the ladies at reception one of whom called Ingrid, on the day of our attending, made me feel so very welcome.
And of course the Scottish vet chap, such a lovely reassuring man, took time to fully explain Toby’s issues, not just in technical terms, but in layman terms dusted with a sprinkling good humour.
I will be remaining a customer for Toby’s sake with this practice
Thankyou