Dog & Cat Vets in Whitby

## Summary Clevedale Veterinary Practice is a veterinary clinic that also operates as a veterinary nurse training facility. Reviews describe prompt access for urgent problems (one owner with a dog’s eye ulcer was seen the next day after arriving at 8:30 and given an appointment an hour later) and clear, detailed explanations for treatment decisions (including dental diagnosis and why extractions were needed). Owners also mention pets seeming calmer on arrival (a dog described as “quite relaxed” going in) and a focus on reassurance—such as explaining to an owner of a cat with tooth resorption that they had “done nothing wrong.” ## Services - **Veterinary nurse training facility** (listed as a service/specialisation). - **Dental assessment and extractions**: one review describes diagnosis of “odontoclastic resorption” (tooth resorption) with a plan for **teeth extraction**, and discussion of dental condition (e.g., “no tartar” mentioned). - **Eye problems**: treatment for an **eye ulcer** with **medicines prescribed** and improvement “over the next week.” - **Vaccinations**: puppy **booster jab** mentioned. - **Appointments for urgent issues**: next-day attendance and a short wait to be seen (about an hour) described for an eye injury. ## People - **Dr Bunyan**: named in a review as the vet who consulted on an eye ulcer and prescribed medication that resolved the issue over the following week. - **Unnamed female vet**: described as very gentle with a frightened cat, gave a specific diagnosis (tooth resorption), explained the reasoning and reassurance (“you had done nothing wrong”), and helped secure an early appointment. ## Reviews **4.8 stars from 207 reviews.** The latest reviews we have are uniformly positive and focus on appointment access, gentleness with nervous pets, and clear explanations of treatment. **“Themes below are drawn from the latest written reviews available to us.”** - **Kind handling and calm visits for pets:** owners mention gentle handling of a “scaredy cat” and a dog that seems “quite relaxed” when going in. - **Practical, timely access to care:** examples include being seen “more or less straightaway” for a booster, and getting an appointment about an hour after arriving for an eye injury. - **Clear explanations, especially around dental issues:** one owner specifically notes a vet explained tooth resorption and why extraction was needed, with reassurance about the owner not being at fault. - **Perceived value for money (relative):** one reviewer says treatment cost was “half the cost” of their previous vet (no specific prices given).

## Summary Beck Veterinary Practice is set up for urgent and surgical cases as well as routine care, with **emergency services** listed and multiple reviews describing **same-day emergencies** being treated, including **hospitalisation and follow-up testing**. Owners specifically mention procedures such as **sedation and stitching for a leg wound**, **feather cyst removal in a budgie**, and an **abdominal exploratory laparotomy under anaesthetic**. Across recent reviews, people repeatedly highlight **clear, layperson explanations before treatment** and **reassurance during stressful emergencies** (including for an elderly cat after a seizure). There is also a sharp conflict in feedback: one reviewer alleges **extra charges were added without being explained in advance** and raises broader complaints about prior care, while other reviews describe good communication and thorough explanations. ## Services - **Emergency/urgent care** (listed by the practice; also repeatedly referenced in reviews), including admission as an emergency after accidents and sudden illness. - **Inpatient care/hospitalisation** (review mentions a dog spending “all day in the vets hospital” with further tests the next day). - **Surgery and procedures**, including: - **Feather cyst removal** in a budgie (avian surgery) with procedure and aftercare explained. - **Sedation and stitching** for a badly cut leg wound. - **Abdominal exploratory laparotomy** performed under anaesthetic. - **Diagnostics/testing** mentioned in reviews, including **ear infection samples/screen tests** (noted in a complaint about charges not being explained beforehand). - **Veterinary Nurse Training facility** (listed in the provided clinic data). ## People - **Libby** (named in multiple reviews): credited with looking after emergency cases and performing surgery (including an abdominal exploratory laparotomy). One reviewer also highlights her habit of **explaining what she was going to do before doing it**, including **how much extra it would cost**. - **Lizzy** (vet; name as written by reviewer): described as **knowledgeable** during an emergency case and supportive to the family during a stressful visit. - **Scottish male vet** (not named): praised for taking time to **explain issues in layman terms**, using humour to put an owner at ease. - **Ingrid** (reception): mentioned for making an owner feel welcome on arrival. - **“Beck”** (young lady on the phone, per a review): noted for **kind, attentive booking** and a reassuring manner. - **Mrs Beck**: mentioned in a complaint as the “woman boss” who responded to concerns about charges and prior issues. ## Reviews **4.6 stars from 165 reviews.** **Themes below are drawn from the latest written reviews available to us.** - **Emergency care is a recurring use case**, including seizures in an elderly cat, accidents requiring admission, and wound repair with sedation and stitches. - **Owners often mention clear explanations and reassurance**, including vets talking through issues in non-technical language and explaining procedures/aftercare (e.g., budgie surgery; emergency visits). - **Surgical and procedural outcomes are frequently described positively**, including quick recovery after feather cyst removal and smooth recovery after exploratory laparotomy. - **Facilities and experience:** one review calls the premises **bright and very clean**, and describes staff coordinating hospital care and follow-up tests. - **Negative feedback focuses on cost communication and trust:** one reviewer alleges **extra charges were added without being explained beforehand** and raises allegations about prior treatment/diagnosis; another 1‑star review is present without written detail.