Robson & Prescott – Vets in Ashington
No Prices
No Prices Tracked
Independent
Clinic Overview
- Several recent reviewers describe the team as lovely, helpful, professional, and good at talking to owners rather than at them. - A noticeable theme is longstanding loyalty: some reviewers say they have used the practice for decades and across multiple dogs, and trust the team with their pets’ care. - Positive service examples include a first-time, last-minute appointment that did not feel rushed, plus treatment, food-change advice, and early improvement afterwards.
Services
- •Consultations and ongoing care: The website says consultations are included within the Pet Health Club® Plus plan. Reviews also mention first-time and last-minute appointments, follow-up after specialist input, and advice that includes diet changes as well as take-home treatment.
- •Cat-friendly and multi-species care: The clinic’s website lists ISFM Cat Friendly Clinic accreditation. Reviews mention care for dogs, cats/kittens, hamsters, horses, and a tortoise.
- •Medical treatment examples from reviews: Recent and earlier feedback includes a puppy eye-ulcer case involving specialist care and follow-up, and treatment for a dog with digestive and anal-end issues, with owners praising clear advice and early improvement after treatment.
- •Small pet, reptile, and end-of-life care: Reviews describe hamster euthanasia, life-saving care for a tortoise, and intensive support for a hand-reared kitten.
Pricing
No published pricing information is currently available for this clinic.
People
- •Sam: Praised in a review for helping save a tortoise named Betty, with the owner also thanking the practice for ongoing guidance.
- •Robson: Named in review-derived staff mentions, though no further detail is given.
- •Eye specialist: Praised for being brilliant from consultation through follow-up in a puppy eye-ulcer case.
- •Unnamed vet: Described in a hamster euthanasia review as empathetic, knowledgeable, and caring.
- •Recent reviews also repeatedly praise the wider team as friendly, polite, patient, and professional.
Reviews
Google reviews are 4.6/5 from 211 reviews. Recent feedback is mostly positive, with many comments focusing on long-term trust in the practice and the manner of the staff.
- •Several recent reviewers describe the team as lovely, helpful, professional, and good at talking to owners rather than at them.
- •A noticeable theme is longstanding loyalty: some reviewers say they have used the practice for decades and across multiple dogs, and trust the team with their pets’ care.
- •Positive service examples include a first-time, last-minute appointment that did not feel rushed, plus treatment, food-change advice, and early improvement afterwards.
- •The clearest criticism remains cost and fee transparency. One reviewer felt £59 for a five-minute consultation was too much, while another praised the vet’s empathy during a hamster euthanasia appointment but said the final £100 bill had not been clearly explained in advance.
