Bedlington Vets4Pets Ltd

Bedlington Vets4Pets Ltd is part of the Vets4Pets group and is described on its site as a locally owned practice. It’s set up for small-animal general practice with on-site diagnostics (in-house lab, digital x-ray, ultrasound), inpatient care (hospital ward, isolation), and surgery including orthopaedics (e.g., cruciate surgery, fracture repair).

Recent reviews frequently mention being fitted in quickly for urgent problems (including same-day “no notice” urgent slots) and vets taking time to explain options and costs up front. There are also serious negative accounts: one owner describes heavy post-op bleeding after a “keyhole spay” and significant out-of-hours costs, and another says they weren’t told about possible medication side effects or the price of an injection beforehand.

Services

Based on the clinic website summary and the latest reviews, services mentioned include

•Urgent/same-day appointments (owners report being fitted in at short notice for urgent issues, including vomiting blood)
•Surgery
•Keyhole spay mentioned in a review
•Cruciate surgery
•Fracture repair
•Ear surgery
•Operating theatre and anaesthesia
•Diagnostics and monitoring
•In-house laboratory (biochemistry, haematology)
•Blood pressure monitoring
•X-ray and ultrasound
•Dentistry
•Microchipping and vaccinations (a puppy visit mentions microchip and an injection appointment)
•Cancer work-up and treatment (one review describes tests, a cancer diagnosis, and tumour removal)
•Pet travel documentation (pet passport / animal health certificate)
•Hospitalisation facilities
•Hospital ward
•Separate dog and cat wards
•Isolation unit
•Bereavement support (also reflected in reviews describing paw prints and a condolence card)

Out-of-hours/emergency cover (as stated on the website): when the clinic is closed, emergency cover is provided via Moorview Referrals with a consultation fee.

Pricing

Only specific prices explicitly mentioned in reviews

•£600 — “practice recommended keyhole spay” (review allegation; the same review reports complications and subsequent out-of-hours costs)
•£93 — injection cost that one owner says they were not advised about in advance
•£1000 — out-of-hours bill reported by an owner following post-op bleeding (reported as additional cost after the spay)

People

•
Dr Daniela Beatriz Miranda (“Bia” / “Dr Bea”) — Veterinary Surgeon
•
Mentioned for calmly handling a stressed cat and doing a thorough exam; owner reports two injections given (antibiotic and anti-sickness) with improvement afterwards.
•
Another owner describes her as taking time to explain “every different approach” and being upfront about costs during an urgent visit for a dog vomiting blood.
•
Tina — Receptionist
•
Named for reassuring an owner who was worried during an urgent situation and helping them feel calmer before seeing the vet.

Reviews

Google rating: 4.8 stars from 575 reviews. “”

•Urgent access and appointment flexibility: multiple owners describe being fitted in last minute or for urgent issues “at no notice.”
•Communication and reassurance: reviews repeatedly describe staff explaining options clearly and helping owners feel less anxious during scary presentations (e.g., vomiting blood; persistent vomiting in an older cat).
•Thoughtful bereavement gestures: one owner describes receiving paw prints and a card after a pet died unexpectedly.
•Treatment outcomes described as successful in some cases: examples include symptom improvement after injections for suspected infection and a reported successful tumour removal after tests and diagnosis.
•Two recent, detailed 1-star complaints describe serious concerns: one alleges significant post-op bleeding after a keyhole spay and dissatisfaction with the response; another alleges lack of informed consent around medication side effects, disagreement about causation, no follow-up monitoring, and not being told the injection price in advance.

Reviews for Bedlington Vets4Pets Ltd

Note: Showing the 5 most recent Google reviews out of 575 we track in total. Recent reviews may not be representative of overall sentiment.

Pete Grantham

in the last week

They have been great with treating my elderly cat, and extremely compassionate at the end. Very fairly priced, and lovely staff too.

nicholas sexton

3 weeks ago

Ellie Thompson

a month ago

Had to take my dog there today as he vomited blood and I was scared of a blockage. The receptionist who I spoke to first was absolutely amazing, she could tell I was getting worried and she reassured me so much (Tina). The vet I seen (Bia) put me at ease, made me feel like she had all the time in the world for me and my dog. Explained every different approach and was up front with the costs, which does help. Made such a difference for a very scary time for me.

Sharon

We love this practice as they are so kind and caring. Nothing is ever too much bother, they are fantastic to get booked in for appointments and even urgent ones at no notice. They always have a smile and a chat. Absolutely wouldn't put the care of our beloved little dog in anyone else's hands. Thank you team x

Richard Walton

Paid £600 for a practise recommended keyhole spay as apparently recovery was fast and easier. Went to pick my dog up and she was presented to me very excited and jumping around in the treatment room on a long lead which I thought was strange post op but assumed maybe it was normal. Was informed then that she needed to avoid jumping and be gently lifted on sofa etc which I found strange considering she was doing that at the time. Got her home and she started to bleed extremely heavily through one of the glued incisions and I ended up rushing her to out of hours vets. If I hadn't have found someone to stem the bleeding I'm not sure she would have survived the trip. I have now been left with a £1000 vet bill for the out of hours care as the insurance wont pay out. Vets4Pets claim it was an "incidental" event and wont renumerate me anything. Very dissatisfied and upset with this treatment and the trauma my little dog endured.

Rachel Harper

The team have always fitted my cats in at last minute and been kind and compassionate. When one sadly died unexpectedly, I was heavily pregnant and really distraught and the team kindly offered to review my other cat to reassure me that she was fine. I then recieved some paw prints and a lovely card in the post. Great team.

rosemary bowe

a week ago

We were not made aware of possible side effects before our dog was given a drug. She suffered catastrophic side effects within hours and is only just beginning to recover 4 months later and she will probably never be the same. The side effects she experienced are listed first in the product information for the drug but we were told by the practice manager and also the administering vet that it was highly unlikely the drug had caused them and said no one in the practice was even aware of the updated (last year) product information. The practice owner refused to meet us to discuss this and there has never been any attempt to monitor how our dog is doing. We were also not advised that the injection was going to cost us £93!

Catherine Humphrey

Took my little pup for his last injection and microchip. Staff were lovely and friendly and they were so nice and caring with the puppy as he was sore after getting his chip.

Annouska Adamson

Our 10 year old cat Tash had been vomiting since we returned from holiday & we thought he could be depressed or something worse because of his age. 😔 We had an appointment but had to cancel very last minute because Tash wouldn’t get in a pet carrier no matter how hard we tried!! Our appointment was rescheduled & we eventually got him there. We saw Dr Daniela Beatriz Miranda (Dr Bea) & she was amazing!! She had THE most calming nature with Tash & did a very thorough examination reassuring us throughout. It turns out she thinks Tash has had an infection & gave him two injections, an antibiotic & anti sickness. Tash has been great since then & thanks to Dr Bea we now feel our fears are alleviated for our future trips to the vets ☺️ A really great practice with friendly helpful staff & also not forgetting the girls who I spoke too so many times when I had to ring them about our appointments.

Gary Holmes (Dragonfyr)

2 months ago

Vets4Pets has limited but active parking (including two disabled bays) shared with the Co-op. They’ve cared for our Staffordshire Bull Terrier, Tia, since we adopted her. When a lump was found, they quickly arranged tests, diagnosed cancer, and successfully removed the tumour. Tia is now back to her energetic self. The staff are caring, professional, and even give treats to help pets relax. Service is flawless, though prices are a bit high—hence 4 stars instead of 5. Thank you to Vets4Pets for everything