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- •Positive reviews often focus on adoption experiences, with adopters saying staff were helpful with the full process and clearly cared about the animals. - Several reviewers mention knowledgeable, friendly staff and describe the centre as clean with good facilities. - Longer adoption feedback includes examples of good communication and follow-up, such as quick replies to questions and checks on how adopted pets were settling in.
- •Several reviewers describe the team as friendly, helpful, and professional, including positive comments about reception and vets explaining things clearly during check-ups. - A repeated theme is good handling of anxious pets, with owners saying staff were brilliant with nervous or reluctant dogs. - Reviews also mention the Sedgefield branch being open again, including all day Thursday, which some owners found much more convenient for routine visits.
Our Score (39/100)
4.6(276 reviews)
Treats:
- •Recent reviewers often praise the hospital environment, describing it as calm, comfortable and very clean, with separate waiting spaces that help avoid a crowded feel. - Neurology care is a repeated strength in written feedback, including quick referral appointments, detailed consultations, MRI workups and attentive follow-up throughout the day. - Communication is a consistent positive theme: several reviewers say findings, next steps and costs were explained clearly, and that questions were welcomed.
- •Several reviewers describe the team as caring, helpful, and easy to deal with, with one saying issues were resolved “with no fuss and no faff.”
- •Long-term customers report consistently good service across multiple pets over many years. - Cleanliness is a clear positive, with the clinic described as “spotlessly clean.”
- •The main criticism is around communication on cost and treatment details, particularly wanting scan and X-ray findings talked through more clearly and bills itemised in more detail.
Pet Nurse Services in Stockton-on-Tees offers nurse-led appointments, preventive care, minor treatments, and triage for a wide range of pets. The clinic also provides dedicated health and wellbeing, weight, and dental clinics, with blood testing available for diagnostics. Dogs, cats, birds, rabbits, and small furries are all seen.
Clevedale Veterinary Practice in Redcar is part of VetPartners. The practice offers routine veterinary care as well as urgent presentations, including emergency veterinary services, although the exact emergency cover arrangement is not specified. It is also a veterinary nurse training facility.