Best Vets in Cleveland

White Cross Vets Coulby Newham in Middlesbrough is part of the White Cross Vets group and sits within IVC Evidensia. The practice appears to be used for both routine preventative care and ongoing management of longer-term problems, with recent feedback often highlighting clear communication, continuity with the same vet where possible, and friendly day-to-day service. Reviews also point to a wellness-plan style option for regular care.

• •Recent feedback is mostly very positive, with repeated praise for friendly, professional staff and a caring approach from reception through to the vets and nurses. - Owners mention good experiences with routine care such as boosters, puppy registration, and general appointments, as well as surgical treatment with a smooth recovery. - A recurring theme is the team’s gentle handling of anxious dogs, with pets being given time and reassurance during visits; one reviewer also highlighted spotlessly clean facilities.

• •Friendly, caring team: Several reviewers praise the reception staff, vets, and nurses for being polite, professional, and genuinely interested in pets. - Good appointment access: Owners mention being fitted in on the same day and finding it easy to get an appointment. - Comfort with a range of animals: Recent reviews mention care for a ferret, a nervous lurcher, and a tortoise, suggesting the team sees more than straightforward routine dog and cat cases.

• •Speed and access are regular positives: several owners mention quick appointments, pets being seen straight away, or medication being ready promptly. - End-of-life care remains a major theme: some reviewers describe compassionate support, clear explanations, and pets being treated with dignity, while others felt the process was rushed or lacking empathy. - Eligibility and registration issues appear in some negative feedback, including one case where a pet was reportedly not seen because it was registered under another person’s name.

• •Strong praise for equine care: One owner describes an emergency visit for a foal where Eduardo stayed for hours in difficult conditions, gave aftercare advice, helped reduce onward hospital costs, and assisted with transport. Another owner praises Charlotte’s horse examination and says costs were explained beforehand. - Positive experiences with explanations and follow-up: A review about an elderly dog’s dental procedure highlights reassurance before treatment, a phone update afterwards, and a detailed handover at collection.

• •Many reviewers describe the team as warm, caring and professional, with friendly reception staff and a reassuring atmosphere from arrival. - Communication stands out strongly: owners mention questions being answered clearly, options being explained well, and not feeling judged or rushed. - Handling of nervous pets is a recurring positive theme, with examples including cats being offered a quiet waiting space and dogs being settled quickly for treatment.

• •Several recent reviewers describe the team as friendly, kind and helpful, with praise for general service and for staff being welcoming to both pets and owners. - Compassionate end-of-life care stands out in one review, with Kate, Wendy and Bianca specifically thanked for support over a dog’s final weeks. - Cost is a repeated theme in negative feedback, including complaints about medicine pricing, inaccurate quotes, and feeling pushed on charges.

• •Recent feedback is mostly very positive, with owners describing pets as well looked after and the practice as friendly, professional and dependable. - Several reviews mention good experiences across different animals, including a quick, low-stress cat vaccination and effective treatment for a rabbit with sneezing. - Communication stands out in one detailed account of a dog’s diagnosis and surgery, where the vet was praised for explaining options clearly and repeating information when needed.

Redcar Vets is an independent clinic in Redcar, founded in 2025 by registered veterinary nurses Natalie Mackintosh and Suey Turner. The practice says it was renovated and modernised before opening in October 2025, with facilities including an operating theatre, digital X-ray and in-house lab equipment. The website states that it sees dogs and cats and offers a 24/7 service, while recent reviews describe a friendly atmosphere, clear communication and kind, compassionate care.