Forrest Home Vets – Vets in Kendal
Clinic Overview
Forrest Home Vets is a general veterinary practice with facilities owners describe as clean, and appointments that some reviewers say run quickly with a not-crowded waiting room. Reviews include specific examples of handling anxious pets (e.g., giving a booster vaccine to a nervous cat while still in the carrier) and support during very sick/end‑of‑life cases (one family mentions staff doing what they could for a critically ill chihuahua). Feedback is mixed on front-desk and some clinical interactions: several recent reviews praise friendliness and patience, while a small number describe a particular receptionist as rude and one review describes inconsistent instructions and a poor experience with a vet identified as a clinical director.
Services
- •Vaccinations/boosters (including adapting the approach for a nervous cat by administering the booster in the cat’s crate).
- •Treatment for ear infections (consultation, medication discussed, and an ear swab test mentioned in one review).
- •Care for serious/critical illness and end-of-life situations is referenced (a family reports the clinic could not save their chihuahua but supported them through the process).
Pricing
- •Consultation fee mentioned: £66 for a 15-minute appointment (from one reviewer).
- •Ear swab test mentioned: £17 additional cost (the reviewer says they weren’t told beforehand).
- •One ear-infection visit total mentioned: £168 (including consultation, test, and/or medication per the reviewer).
People
- •Dr. Chris (vet): mentioned positively for helping a family through a very sad, serious case involving their chihuahua.
- •Rebecca Wiper (identified by a reviewer as a clinical director): one reviewer describes her manner as “cold” and “snippy,” and says they received contradictory instructions for an ear infection and needed to call back for clarity.
- •Emma (practice manager, per a reviewer): one reviewer says they were removed from the practice after making a complaint, and felt the response lacked empathy.
- •Sarah (reception, named in a review): one reviewer describes her as “rude, officious and condescending,” while also noting other reception staff were helpful.
- •Broader team feedback is split: multiple reviewers describe receptionists and vets as friendly/helpful and good with anxious pets, while a small number focus on negative front-desk interactions.
Reviews
Google rating: 4.8 stars from 180 reviews. - Owners often mention a friendly, helpful team, including reception through to vets, and patience with anxious pets (e.g., booster given in-carrier for a nervous cat).
- •Practical experience of the visit is described positively by some (clean facilities, seen quickly, quiet waiting room).
- •A minority report poor communication and manner from specific individuals (rude reception experience; one vet interaction described as scaremongering and giving contradictory guidance).
- •One detailed negative review raises issues around cost transparency (an additional swab fee not explained in advance) and says a formal complaint led to being removed from the practice.
Animals Treated at Forrest Home Vets
Animals We Treat
Companion Animals
Opening Hours – Forrest Home Vets
Opening Hours
Hours
Reviews for Forrest Home Vets
Note: Showing the 5 most recent Google reviews out of 180 we track in total. Recent reviews may not be representative of overall sentiment.
Howard Callon
a month ago
Professional and knowledgeable
chris peters
a month ago
Carrie Coles
2 months ago
Amazing friendly team from receptionists to vets everyone is super friendly and helpful wouldn’t go anywhere else amazing with my very anxious dog 5*
Will Whittle
2 months ago
"Lady" on reception with the scruffy hair is horrible, no manners at all. Costs nothing to be nice, place would definitely be better if she wasn't there.
Will Whittle
in the last week
Lady on reception with the scruffy hair is horrible, no manners at all. Costs nothing to be nice, place would definitely be better if she wasn't there.
Marie Peacock
2 months ago
Cannot fault them always happy to help with our needs
Christine ainscough
a week ago
We have been clients for over 30 years they are kind professional and compassionate wouldn’t trust anyone else with my animals
Adrian Allen
a month ago
The bad outweighs the good now. Some of the better, more approachable vets have now left, some at reception are helpful and friendly, one particularly rude, officious and condescending Sarah being the exception. We had a particularly bad experience with one of several‘Rebecca’s’ who work there, this one happened to be a clinical director. We went in with our dog’s ear infection, she was immediately scaremongering us, cold, snippy, one minute she said we need to do this with medication l, then something else, alternate contradictory instructions, I had to ring after getting home to get clarity. Also, she did a swab test without even asking or informing the additional £17 cost, total cost £168, £66of which was fifteen minutes with someone so unpleasant. Quite a few others we know have made similar comments to us about this same vet and receptionist Sarah. Others at reception are very helpful and easy to deal with but we refuse to have our dog under such inconsistent staff and paying no for bad experiences. Updated 7 November 2025 Following from previous review, I made a polite complaint regarding the above and raised concerns and have actually been ‘sacked’ from the practice via email from the practice manager. We were planning to leave this practice in a couple of months ourselves on our own terms, but to be given two weeks notice and sacked as of we’re their employees is disguusting. Firstly, this officious statement about trust with client and vet, well Rebecc Wiper was never my regular vet and we hadn’t seen her before and had no plans to see her again. Secondly, any client who pays £66 for consultation alone before test or medication is more than entitled to express dissatisfaction with treatment and doubts of suggestions. Thirdly, we had never been given any prior warning or written notice. I myself have a severe heart condition and my partner has a mental health condition and the fifteen minutes appointment we had with Rebecca Wiper in itself had some detrimental impact and we are now ttreated like this for complaining. This manager Emma clearly prioritises business and fiscal interests over client concerns and lacks empathy, insight or understanding. We were left feeling degraded, humiliated, belittled and angry. Whatever you do, don’t raise concerns, don’t ever make a complaint or ever express dissatisfaction with a vet at this ruthless practice.
Mo Duncan
3 months ago
Great clean facilities, friendly staff, got seen quickly, the waiting room was not crowded at all, and our vet was super accommodating. She gave our nervous cat his booster vaccine in his crate because he refused to come out and she was lovely and patient with him. Thank you for making our cat's vet experience calm and hassle free :)
Dan Theman
a year ago
The staff at the vets were amazing. Unfortunately they did everything they could do for our chihuahua Lucy but she was just too sick to save. Dr.Chris was amazing throughout. For what was one of the saddest days in our family’s life, you did what you could to make the whole process more bearable. Thank you so much. ❤️
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