Bay Vets Ltd – Vets in Milnthorpe
Clinic Overview
- Reviewers consistently describe the team as caring, welcoming, and professional, with pets appearing well looked after throughout treatment. - Communication is a recurring strength, with owners praising clear explanations of treatment options, insurance claims, surgery plans, and aftercare. - Recent examples cover a good mix of cases, including dental extractions, surgery for undescended testes, CT referral imaging, tick removal, and advice for a dog with a stomach upset.
Services
- •Routine veterinary care: General consultations, treatment advice, follow-up guidance, and help with insurance claims. Recent examples include support for a dog with a stomach upset and immediate help removing a tick from a dog’s eyelid.
- •Out-of-hours care: The practice states it offers 24/7 cover using its own staff. One owner described using online chat on a Sunday and being offered a same-day consultation that morning.
- •Surgery and procedures: Website-grounded services include neutering. Reviews also mention surgery for undescended testes and dental treatment with multiple tooth extractions, with pre-op discussion and aftercare explained clearly.
- •Diagnostics and referrals: The practice offers diagnostics, and reviews specifically mention attendance for CT scans on referral.
- •Nurse-led and preventive care: The website lists nurse clinics and microchipping.
- •Cat-friendly and end-of-life support: The website notes feline-friendly care, and reviews speak warmly about the team’s support during euthanasia and bereavement.
Pricing
Published prices suggest the clinic sits around average, based on a partial sample of comparable services. Reviews also suggest some weekend access may be only slightly more expensive than usual, with one owner saying a Sunday consultation was only a little extra.
People
- •Colin Houston: Praised by name in reviews for both a CT referral and a pre-op appointment before dental treatment; described as thorough, kind, patient, reassuring, and skilled.
- •Catherine: Thanked alongside Colin and the wider team after a dog’s dental procedure.
- •Ellie, Vicky and Alyson: Mentioned warmly for their compassion and support during the loss of a pet.
- •Wider team: Reviews repeatedly highlight friendly nurses, helpful reception staff, and vets who take time to explain treatment options and aftercare.
Reviews
Google rating: 5.0/5 from 45 reviews.
- •Reviewers consistently describe the team as caring, welcoming, and professional, with pets appearing well looked after throughout treatment.
- •Communication is a recurring strength, with owners praising clear explanations of treatment options, insurance claims, surgery plans, and aftercare.
- •Recent examples cover a good mix of cases, including dental extractions, surgery for undescended testes, CT referral imaging, tick removal, and advice for a dog with a stomach upset.
- •Owners also mention helpful access and continuity of care, including prompt Sunday support through online chat and staff who take time to get to know their animals.
Location
Units 4 & 5, Bridge End Business Park, Park Rd, Milnthorpe LA7 7RH, UK
Loading map...
