Kentdale Referrals – Vets in Milnthorpe
Clinic Overview
- Owners frequently mention very fast referrals and diagnostics, including next-day appointments, same-day MRI or CT, and surgery being arranged quickly when needed. - A consistent theme is clear, patient communication, with staff explaining scans, likely outcomes, procedures and aftercare in a way owners found easy to understand. - Reviews describe compassionate care across the whole clinic, with praise for reception, nurses, night staff and surgeons for being kind, reassuring and attentive.
Services
- •Referral-led orthopaedic, spinal and soft tissue care for complex cases, including suspected spinal disease, slipped discs, pelvic trauma and other surgical problems.
- •Imaging and diagnostics including CT scans, MRI and X-rays. Owners describe scans being arranged quickly, sometimes the same day, with imaging used to explain findings and treatment options clearly.
- •Surgery and procedures including spinal surgery, pelvic surgery, amputation, treatment for arthritis in both elbows, and other complex operations. Recent reviews also mention same-day MRI leading to a treatment plan, CT scans followed by surgery, and a cat undergoing life-changing surgery.
- •Hospitalisation and aftercare including inpatient stays, night staff support, discharge guidance, medication and follow-up checks. Owners regularly mention being updated before and after procedures and during the day of treatment.
- •Facilities and patient support include cat-friendly facilities and a veterinary nurse training facility. One owner also highlighted accessible parking, wheelchair access, a seating area and public toilets.
- •Referral arrangements are described as straightforward, with quick contact after referral and rapid appointment booking; some owners report admission, scanning and treatment being organised within a very short timeframe.
Pricing
No published pricing information is currently available for this clinic.
People
- •Graham is repeatedly praised for calm, thorough explanations, especially around scans, possible outcomes and treatment plans, and for helping anxious owners feel at ease.
- •Gemma is mentioned positively for talking owners through X-rays and surgical procedures clearly.
- •Amy is named on reception and described as welcoming and helpful, while Michelle is praised for being reassuring at first contact.
- •Earlier feedback also names Yan (also written as Jan), Sophie, and Simon, alongside positive comments about the wider nursing, surgical and reception teams.
Reviews
Kentdale Referrals has a 4.9-star Google rating from 350 reviews. Recent feedback is very positive and centres on speed, communication and the standard of care in serious referral cases.
- •Owners frequently mention very fast referrals and diagnostics, including next-day appointments, same-day MRI or CT, and surgery being arranged quickly when needed.
- •A consistent theme is clear, patient communication, with staff explaining scans, likely outcomes, procedures and aftercare in a way owners found easy to understand.
- •Reviews describe compassionate care across the whole clinic, with praise for reception, nurses, night staff and surgeons for being kind, reassuring and attentive.
- •Cases mentioned include slipped-disc surgery, arthritis treatment, complex cat surgery, and investigations that ruled out spinal disease, with many owners reporting good recoveries and feeling well supported throughout.
