The Green Veterinary Surgery – Vets in Penrith
Clinic Overview
The Green Veterinary Surgery describes itself as a small, personalised practice with diagnostic, treatment and surgical facilities, accredited through the Royal College Practice Standards Scheme/RCVS. It’s set up to see a wide range of animals (small animals through to farm and equine) and offers its own 24-hour out-of-hours emergency service. In reviews, owners repeatedly mention clear explanations around investigations (including x-rays), quick emergency response (a vet reportedly attended within 10 minutes overnight), and supportive handling of difficult situations and nervous pets (notably cats).
Services
Based on the clinic website summary and the latest reviews, services mentioned include
- •Diagnostic workups, including x-rays
- •Surgical facilities, including neutering
- •Annual health checks and vaccinations
- •Microchip implantation
- •Preventative health care advice
- •Free nurse clinics, including weight clinics and puppy/kitten clinics
- •Behavioural and anxiety advice
- •Dog grooming (referenced on the website and in reviews)
- •24-hour out-of-hours emergency care provided by the practice’s own vets
People
- •Martin (vet, role implied in reviews): mentioned for rapid out-of-hours response (coming in overnight within 10 minutes for an emergency) and for supportive communication during a difficult case with a dog.
- •Charlie: repeatedly named alongside Martin as being particularly good at handling cats, including an older cat described as “particularly nervous.”
- •Wider team: reviewers describe staff explaining what’s happening and what to expect next during diagnostics (including x-rays), and being good with dogs that are “a bit of a handful.”
Reviews
Google rating: 4.8 stars from 52 reviews. - Emergency responsiveness: an overnight emergency appointment where the vet reportedly arrived within 10 minutes; the owner felt the fast response “saved our dog.”
- •Communication during investigations/treatment: owners mention being told what’s going on and what might happen next during cases involving x-rays.
- •Handling anxious or challenging pets: specific praise for calm handling of a “particularly nervous” older cat and a dog described as hard to manage.
- •Support in emotionally difficult situations: owners describe sympathetic support throughout a case with a distressing outcome.
- •Grooming also praised: one reviewer specifically highlights the groomers as “amazing.”
Special Services
Animals Treated at The Green Veterinary Surgery
Animals We Treat
Companion Animals
Farm Animals
Opening Hours – The Green Veterinary Surgery
Opening Hours
Reviews for The Green Veterinary Surgery
Note: Showing the 5 most recent Google reviews out of 52 we track in total. Recent reviews may not be representative of overall sentiment.
Richard Brown
6 months ago
We visited The Green during a very difficult time for us and the help and support we received was second to none. They looked after our dog, Oscar and although the outcome was very upsetting, Martin and the team were sympathetic and thoughtful all the way through the process. Nothing was too much trouble and we would highly recommend the Green Veterinary Surgery to anyone looking for a professional, helpful and personal service.
Richard Brown
3 months ago
We visited The Green during a very difficult time for us and the help and support we received was second to none. They looked after our dog, Oscar and although the outcome was very upsetting, Martin and the team were sympathetic and thoughtful all the way through the process. Nothing was too much trouble and we would highly recommend the Green Veterinary Surgery to anyone looking for a professional, helpful and personal service.
Leonora Rivers
9 months ago
Amazing surgery, brilliant staff. Martin and Charlie in particular are so brilliant with our cats, even our oldest who is a particularly nervous patient. They truly care, and we’d never go anywhere else!
Leonora Rivers
7 months ago
Amazing surgery, brilliant staff. Martin and Charlie in particular are so brilliant with our cats, even our oldest who is a particularly nervous patient. They truly care, and we’d never go anywhere else!
Tony Sharpe
11 months ago
What a fantastic vets. Our dog has been in this week for x-rays and the like and they've been brilliant. They tell you what's going on and what might happen next. They're great with our dog as he can be a bit of a handful. Can't rate them higher
Tony Sharpe
8 months ago
What a fantastic vets. Our dog has been in this week for x-rays and the like and they've been brilliant. They tell you what's going on and what might happen next. They're great with our dog as he can be a bit of a handful. Can't rate them higher
Christine Marsden
11 months ago
Most caring, friendly vet practice around. All the staff are fantastic and care for your pet. Amazing groomers too. Highly recommend 👌
stan bateman
a year ago
Charlie and Martin looked after lola and were caring I can't thank them enough Mandy and stan Bateman again thank you
Peter L
a year ago
We had to make emergency appointment in a middle of night. Martin came to surgery within 10 minutes and provide fantastic service. His fast response saved our dog. Cannot be more grateful for him. Thank you so much.
Peter Deklerk
2 years ago
We were seen to at short notice,enjoyed a pleasantly disposed veterinarian,who quickly alayed my wife's concerns regarding our injured cat. Highly recommended indeed.
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