The Green Veterinary Surgery – Vets in Penrith
Clinic Overview
- Calm, caring approach: owners often describe the surgery as calm and supportive, particularly for anxious cats and reactive dogs. - Strong emergency support: several reviews mention out-of-hours or short-notice help, with Martin and Charlie both singled out for compassionate care. - Clear communication: reviewers appreciate being kept updated during treatment and investigations, including x-rays, and say the team explains what is happening clearly.
Services
- •Routine and preventative care: annual health checks, vaccinations, microchip implantation, and general preventative healthcare advice.
- •Diagnostics and treatment: diagnostic workups including x-rays, with owners praising clear explanations about what is happening and what may happen next.
- •Surgery: on-site surgical facilities, including neutering.
- •Nurse-led support: free nurse clinics, including weight clinics and puppy/kitten clinics.
- •Behaviour and wellbeing: behavioural and anxiety advice, with repeated praise for calm handling of nervous cats, reactive dogs, and pets that are harder to manage. One owner also highlights 30-minute appointments that help consultations feel unhurried.
- •Additional services: dog grooming, which continues to be mentioned positively by clients.
- •Emergency care: 24-hour out-of-hours emergency care provided by the practice’s own vets, with recent reviews describing short-notice emergency appointments and out-of-hours support handled with care and regular updates.
Pricing
No published pricing information is currently available for this clinic.
People
- •Martin: frequently praised for compassionate out-of-hours help, support in difficult cases, and kind, careful handling.
- •Charlie: mentioned warmly for emergency care and for being especially good with cats, including nervous older pets.
- •Wider team: reviewers describe the staff as caring, knowledgeable, friendly, and good at keeping owners informed.
- •Grooming team: also receives specific positive mentions.
Reviews
Google rating: 4.8 stars from 56 reviews. Recent feedback is very positive overall.
- •Calm, caring approach: owners often describe the surgery as calm and supportive, particularly for anxious cats and reactive dogs.
- •Strong emergency support: several reviews mention out-of-hours or short-notice help, with Martin and Charlie both singled out for compassionate care.
- •Clear communication: reviewers appreciate being kept updated during treatment and investigations, including x-rays, and say the team explains what is happening clearly.
- •Personal service: owners repeatedly mention a friendly, knowledgeable team who go above and beyond, with grooming also receiving praise.

