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- •Owners often praise the team’s kindness, professionalism and communication, especially during stressful or urgent situations. - Recent reviews include a serious spinal case where a dog was referred quickly for MRI and surgery, with regular phone updates and strong praise for the surgical and nursing team. - The practice environment is frequently described as clean, modern and spacious, with one owner specifically appreciating the separate cat area away from dogs.
Ownership or group status isn’t stated. Bright Side Vets appears set up for both routine care and urgent, high-stress situations, with emergency veterinary services listed and recent reviews describing immediate treatment for a critically ill pet. It is also noted as a veterinary nurse training facility.
Our Score (57/100)
- •Recent feedback is strongly positive overall, with many owners describing the team as friendly, caring, attentive, and easy to talk to. - Communication is a consistent strength: reviewers mention staff taking time to explain things clearly, answering questions properly, and emailing useful information after phone calls. - Preventive and routine care come up often, including vaccinations, booster jabs, general health checks, and regular appointments where pets seem comfortable and well handled.
- •Caring clinical team: Several recent reviewers describe the vets as caring, thorough and helpful, with good experiences for both cats and dogs. - Easy access and efficient visits: Owners mention being able to get an appointment when needed, short-notice help, and minimal waiting. - Good handling of nervous or painful animals: One owner says their vet-shy dog is happy to visit, while another describes repeated visits for a dog with painful claw injuries, saying staff kept the dog calm and comfortable.
- •Several owners describe the team as friendly, caring, and reassuring, including help with short-notice appointments. - Clear communication is a recurring positive theme: reviewers mention straightforward explanations about treatment, dental procedures, medication advice, and costs. - Named vets Richard and George are both praised in recent reviews, and reception staff are repeatedly mentioned in a positive light.
- •Recent reviewers describe a professional, friendly, and well-run specialist practice, with several saying staff were kind, patient, and reassuring during stressful visits. - A consistent theme is clear communication: owners mention thorough explanations of scans and results, time taken to answer questions, and being able to phone for advice between appointments. - Reviews give concrete examples of heart problems being identified quickly, followed by treatment plans and medication that improved pets’ comfort and day-to-day quality of life.
Marshall & Till (Belper) Ltd provides routine consultations alongside emergency or urgent veterinary care. Recent feedback highlights quick access for sudden problems, clear explanations during difficult appointments, and a considerate approach to both pets and owners. Reviews also point to good communication around treatment options and costs before procedures go ahead.
- •Strong end-of-life support: More than one reviewer highlights compassionate, attentive care when a pet was being put to sleep. - Caring, professional service: Long-term clients describe the team as accommodating and trustworthy, with some saying they have used the practice for 15 years or more. - Appointments feel unhurried: Reviews mention a relaxed, not-rushed approach, with positive comments about how pets are treated during consultations and follow-up care.
Paw Print Veterinary Practice is a family-owned, independent clinic in Mickleover founded by Gemma Montgomery. It provides general small-animal care for dogs, cats, and rabbits/exotics, with dental care and orthopaedics specifically highlighted, and out-of-hours emergencies handled through a dedicated emergency service partner. Recent feedback consistently points to a calm, welcoming atmosphere, gentle handling of nervous pets, and clear, unrushed consultations.
- •Several reviewers describe the vets and wider team as friendly, helpful and fantastic. - Owners often say their pets are treated well, with one reviewer saying the team treats their “pups so well.”
- •There are repeated comments from long-standing clients who say they have used Carrick for years and would not go elsewhere. - A less positive review mentions concerns about conduct and says the practice felt pricey, but this sits against a mainly favourable overall pattern.
