Staveley Vets

Staveley Vets presents itself as an independent small-animal practice in Chesterfield. Reviews give a consistent picture of a friendly, caring team with strong communication, including urgent advice by phone, regular updates during inpatient stays, and clear discussion of treatment options and likely costs. Recent feedback also includes examples of same- or next-day treatment, routine preventive care, and compassionate end-of-life support, alongside a small number of complaints about communication and appointment handling.

Services

• •Small animal veterinary care for routine and non-routine problems.
• •Preventive care, including vaccinations; one recent review mentions a first vaccination appointment for a new puppy.
• •Surgical and procedural care: reviews include a dog with a chest cyst that was diagnosed, booked in quickly, treated the next day, and discharged home the same day; another owner mentions a dog having a spay.
• •Diagnostic work-ups and treatment planning: one owner highlights time spent investigating an eye problem, including checking reference material and seeking additional expertise before deciding on treatment.
• •Urgent and emergency care: reviewers describe immediate phone guidance during an emergency, rapid admission, and an overnight stay with regular updates, photos, and discharge instructions.
• •Species mentioned by owners include dogs, cats, rabbits, and reptiles, although the specific reptile services are not detailed.
• •Practice environment and facilities mentioned by reviewers include a clean waiting area, parking, and an outside area for dog toileting.
• •Veterinary Nurse Training facility.

Pricing

Published prices suggest the clinic sits around average, based on a partial sample of comparable services. Reviews repeatedly mention clear upfront estimates before treatment, and one emergency-care owner says the final cost was less than expected.

People

• •Sue and James were named by an owner whose dog had a chest cyst diagnosed and treated quickly, with an estimate worked out in advance.
• •Katie is singled out for emergency care, with detailed explanations, regular overnight updates, photos, and help discussing an insurance claim.
• •Catherine Williams is mentioned positively by an owner who prefers to see her because she takes time to explain what is happening and talk through options.
• •Esme is praised for spending nearly an hour on a case, consulting reference material and seeking more specific expertise before settling on a treatment plan.
• •James and Sabrina are also thanked for support around the loss of a pet.
• •Reviewers also speak well of the wider practice nurses, reception staff, and vets for being friendly, efficient, and gentle with pets.

Reviews

Google rating: 4.8/5 from 435 reviews.

• •Recent feedback is largely very positive, with owners frequently describing the team as friendly, caring, efficient, and attentive with both pets and owners.
• •Communication is a strong recurring theme: reviewers mention clear explanations, realistic discussions of options, detailed home-care instructions, and regular updates during overnight or emergency care.
• •Several reviews give concrete examples of care including emergency treatment, same-day discharge after a procedure, spay surgery, and compassionate support at the end of a pet’s life, including a condolence card and memorial flower seeds.
• •A small number of negative reviews focus on communication and manner, including a reported last-minute cancellation linked to missing records and one complaint about a rude interaction with management.