Dog & Cat Vets in Chesterfield

## Summary Prime Veterinary Practice is described in reviews as an independently owned small practice. Based on the clinic’s own service list and what owners mention, it appears particularly set up for dog breeding/reproduction work (including progesterone testing) alongside general medical and surgical care. Owners repeatedly describe clear explanations during appointments, efficient visits for testing and documentation, and willingness to reduce costs where possible (one review mentions the vet offering to switch medication to a cheaper but equally effective option). Out-of-hours help is also specifically mentioned, including a Sunday late-night call-out. ## Services - **Reproduction services** (website): reviews specifically mention **progesterone testing** for breeding. - **Medical and surgical procedures** (website): reviews mention **blood tests** and **ear cleaning**. - **Orthopaedic and soft tissue surgery** (website): no specific examples named in the latest reviews available to us. - **Dental work**: owners mention **dental treatment with extractions**. - **Skin/paw care**: one review mentions **hyperkeratosis trimmed from pads**. - **End-of-life care**: one review describes support during a **cat euthanasia** appointment. - **Pet travel documentation** (website): reviews mention an **Animal Health Certificate**; the website also lists **Pet Passport and Export certificates**. - **Out-of-hours service** (website): one review describes an **out-of-hours Sunday 11pm** visit. ## People - **Dinu (vet)**: repeatedly named. Owners describe him as unhurried and clear in communication (e.g., “everything was explained clearly”; “open with advice”), and as supportive during euthanasia alongside a nurse. - **Joao (vet)**: named in multiple reviews, particularly by breeders who say the team listens to their judgement. - **Gianni (vet)**: named positively (no specific incident described beyond overall trust and breeding-related care). - **Reception team**: repeatedly mentioned as helpful; one owner also notes the practice handled a late-night out-of-hours situation patiently with a family present. ## Reviews **Google rating: 4.8 stars from 265 reviews.** Themes below are drawn from the latest written reviews available to us. - **Breeding/reproduction work is a frequent reason for visiting**, with multiple mentions of progesterone testing and “repro vets”. - **Clear explanations and efficient appointments**, including repeat visits for testing and travel paperwork. - **Practical cost-conscious decisions**, including offering a cheaper medication option that was said to be as effective. - **Specific procedures owners describe** include dental extraction work, blood tests, ear cleaning, and trimming hyperkeratosis on pads. - **Out-of-hours responsiveness** is highlighted in a detailed account of a late-night Sunday call-out. - **One low-rating review (1 star) is present without any written details**, so the reason for dissatisfaction isn’t stated in the review text available to us.

## Summary Croft Veterinary Centre describes itself as an **independent, family-run practice** (established **1992**) with on-site diagnostics (including **ultrasound, endoscopic imaging, radiography and in-house analysers**) and a surgery offering that ranges from routine procedures to **orthopaedic** work. Recent reviews mention **dental extractions** (including “lots of teeth out” for a rare condition), care after a **road traffic accident**, and a case involving **neutering with complications** that an owner says healed “perfectly” over a month later. Experiences with costs are mixed: one recent reviewer describes **fees and prescription charges** as excessive, while other reviews focus on communication and care. ## Services Based on the clinic website summary and the latest reviews, Croft Veterinary Centre mentions or is reported to provide: - **Vet consultations** and **nurse consultations** - **Weight clinics** - **Dental checks** and **dentistry**, including **multiple tooth extractions** (review mentions “lots of teeth out”) - **Internal blood sampling** - **Routine operations** such as **neutering** - **Mass removals** - **Orthopaedic** procedures (listed as a specialty on the website) - Diagnostics/facilities listed on the website: - **Ultrasonography** - **Endoscopic imaging** - **Radiographic imaging** - **In-house analysers** - **Veterinary Nurse Training facility** (from structured clinic data) ## Pricing - One reviewer reports paying **just over £100** for a consultation relating to a recurring **ear infection**, and also describes an additional **prescription charge** (they compare this to buying medication elsewhere). ## People - **Olivia** (role not stated in the review): mentioned as leading the team for a dog’s **dental extractions**, with the owner describing “exceptional care from start to finish” and quick recovery after two weeks. - **Jodiemae (veterinary nurse)**: praised for “going out of [her] way” and helping a dog feel **relaxed** during care. - Reception team: multiple reviews mention **friendly receptionists**, including one account where staff **found a same-day appointment** and **transferred medical notes** from a previous vet promptly. - Vets: one reviewer specifically values that vets are willing to **discuss and explain** what’s needed for their dog. ## Reviews **Google rating: 4.6 stars from 234 reviews.** **“Themes below are drawn from the latest written reviews available to us.”** - **Clear explanations and communication**: owners describe vets discussing options and explaining what’s needed. - **Support in high-stress situations**: reviews mention compassionate handling of a cat after an **RTA** and support during **end-of-life** goodbye appointments, with the process “explained throughout” and “no rush”. - **Surgical/dental outcomes**: positive reports on **neutering** (including a case with complications that healed well) and extensive **tooth extractions** with rapid recovery. - **Cost concerns from at least one reviewer**: a recent 1-star review describes consultation and prescription fees as feeling disproportionate for an ear infection revisit, calling the overall pricing approach unfair.

## Summary Chapel House Veterinary Practice Ltd is a small-animal clinic that (based on its website summary) lists strengths in dermatology, physiotherapy, internal medicine, surgery, and emergency critical care, and is also described in the structured clinic data as a veterinary nurse training facility with emergency veterinary services. Recent reviews most often highlight clear explanations during consultations, ability to fit in urgent appointments (including being seen within an hour), and thoughtful end-of-life support (including sending sympathy/commiserations cards). A recurring downside mentioned is waiting without proactive updates, even when the delay was due to an emergency case. ## Services - Small-animal veterinary care (website summary). - Dermatology (website summary). - Physiotherapy (website summary). - Internal medicine (website summary). - Surgery (website summary). - Emergency/critical care listed as a specialty (website summary). - Emergency veterinary services (structured clinic data; no further detail provided on out-of-hours arrangements). - Urgent/same-day style appointments are mentioned in reviews (e.g., “urgent appointment needed” and “seen within the hour”). - Support for anxious/skittish cats during handling, as described by owners (e.g., using a towel wrap for examination; accommodating requests for female vets/nurses for a nervous rescue cat). - Euthanasia/end-of-life care is directly referenced in multiple reviews (dog and guinea pig), with owners describing staff support during the visit and follow-up sympathy cards. ## People - Vets and nurses are repeatedly described as explaining findings and next steps clearly (e.g., “full examination and explanation given”; “always explain”). - Staff are described as adapting handling to the individual animal: one owner reports the team arranged female vets/nurses to reduce stress for a nervous rescue cat and used a towel wrap to examine a feral cat with a broken leg. - Reception staff are mentioned as knowledgeable and helpful over the phone, with one reviewer saying they can call to ask pet-related questions and staff “go above and beyond” (no specific example of the advice given is included in the review text we have). ## Reviews **Google rating: 4.5 stars from 315 reviews.** “Themes below are drawn from the latest written reviews available to us.” - Efficient appointments and clear communication once seen: owners mention “full examination and explanation” and that staff “always explain.” - Urgent care access: one review reports being seen within an hour for an urgent appointment, with “no waiting.” - End-of-life support stands out: multiple owners mention euthanasia visits and say staff were kind and patient, followed by sympathy/commiserations cards. - Waiting-room communication can be inconsistent: one reviewer reports waiting ~30 minutes and needing to ask for an update; they accepted the emergency interruption but wanted to be informed sooner.

## Summary Chapel House Veterinary Practice Staveley is a small-animal practice (independent/corporate ownership isn’t stated) that describes itself as offering a relaxed, comfortable environment and lists clinical areas including surgery, internal medicine, dermatology, physiotherapy, and emergency critical care. It’s also marked as a veterinary nurse training facility. In recent reviews, owners most often mention practical, decision-relevant details: being able to get appointments easily, vets listening to concerns and explaining what’s wrong, and a calm, quiet waiting room that isn’t “crammed with anxious owners and pets.” A neutering appointment for a cat is specifically described as being clearly explained, with advice given and little waiting time. ## Services - Small-animal veterinary care (species handled: small animals) - Surgery (a cat neuter is specifically mentioned in reviews) - Internal medicine (listed on the practice website summary) - Dermatology (listed on the practice website summary) - Physiotherapy (listed on the practice website summary) - Emergency critical care (listed on the practice website summary; no further details provided about how this is delivered) ## People - **Reception team**: mentioned as polite and helpful; one reviewer specifically noted they “didn’t have to wait long to be seen,” and that reception staff were “great.” - **Vets (general team)**: repeatedly described as listening to owners, explaining conditions and treatment, and being “kind and understanding.” - **Emma (vet)**: named by a long-term client as a vet they can “usually get to see.” - **Lucy (vet)**: also named by a long-term client as a vet they can “usually get to see.” ## Reviews **4.8 stars from 257 reviews.** “Themes below are drawn from the latest written reviews available to us.” - **Clear explanations and being listened to**: owners describe vets explaining what’s wrong, discussing treatment, and listening to concerns (including ahead of a cat’s neutering). - **Calm environment**: a “calm and quiet waiting room” is specifically mentioned, with staff described as softly spoken. - **Appointments and continuity**: reviewers mention getting appointments easily, and one long-term client says they can usually book the vet of their choice (Emma or Lucy) because the team knows their dogs well. - **Empathy during care**: multiple reviews emphasise “care, kindness and empathy,” including one that calls the practice “definitely the best” compared with others they’ve used.

## Summary Staveley Vets describes itself as an **independent small‑animal practice**. Reviews add concrete examples of **same/next‑day procedures** (a chest cyst diagnosed and drained/operated on with the dog home the same day) and **detailed communication** (owners being given step‑by‑step instructions over the phone during an urgent illness, plus follow-up calls with updates and photos during an overnight stay). Multiple reviewers also mention **clear, upfront cost estimates** before treatment. A small number of recent reviews describe **very negative interactions**, including an appointment cancelled shortly before it was due and one owner feeling judged/handled poorly during a large-breed health check. ## Services - **Small animal veterinary care** (stated on the clinic website). - **Vaccinations** (first vaccination appointment mentioned in a review). - **Cyst treatment** including diagnosis and a procedure described as **draining/operating**, with **same-day discharge** mentioned. - **Eye problem work-up**: time spent on diagnosis and treatment planning, including consulting textbooks and seeking additional expertise before choosing a treatment path. - **Emergency care (as described by reviewers):** - Phone answered and **detailed instructions given immediately** during an urgent situation. - **Overnight hospital stay** mentioned, with updates provided during the night. - **Species seen (from reviews):** dogs; one emergency visit for a **rabbit**; one reviewer mentions bringing **reptiles and dogs** (the specific reptile services aren’t detailed). - **Veterinary Nurse Training facility** (listed in the clinic data provided). ## People - **Sue (vet)** and **James (vet)**: named in a cyst case where the dog was diagnosed, booked in quickly, and treated efficiently; the owner also notes an estimated cost was worked out in advance. - **Katie**: named in an emergency admission where she explained tests/treatment clearly, provided regular phone updates and photos during an overnight stay, and offered to support an insurance claim if needed. - **Catherine Williams (vet)**: one owner says they now choose to see her specifically because she takes time to explain what’s happening and talks through options. - **Esme**: praised for spending nearly an hour on a case, checking reference material and consulting someone with more specific expertise before deciding on treatment. - **Sabrina**: mentioned (along with James) as providing support during the loss of a pet. ## Reviews **Google rating: 4.8 stars from 427 reviews.** **Themes below are drawn from the latest written reviews available to us.** - **Detailed explanations and options:** owners mention thorough explanations of what’s going on, what treatments are possible, and what to do at home (including medication instructions). - **Proactive updates during inpatient care:** one emergency admission describes regular phone calls every couple of hours and photos while the pet stayed overnight. - **Speed of care for urgent/non-routine problems:** examples include being booked in quickly for a cyst procedure and prompt guidance over the phone during an emergency. - **Cost transparency:** multiple reviews mention being given an estimate or costs “upfront” before treatment (no specific prices stated). - **Conflicting experiences with communication and attitude:** a few reviews describe rudeness or feeling judged—one involving a last-minute cancellation tied to missing medical records, and another involving perceived bias about a large-breed dog and its collar.