Medivet New Mills – Vets in High Peak
Clinic Overview
- Owners repeatedly describe the team as friendly, kind, caring, and supportive, with praise extending across vets, nurses, and reception staff. - A consistent theme is clear communication, with staff taking time to explain treatment and medication rather than rushing appointments. - The practice is praised for handling nervous or reactive pets thoughtfully, including a reactive collie whose spay was described as easy and stress-free.
Medivet New Mills is part of the Medivet veterinary group and is also a Veterinary Nurse Training facility. The practice offers routine procedures such as spaying and neutering, same-day help for some urgent problems, ongoing care, and end-of-life support. Recent feedback continues to highlight calm, thoughtful handling for nervous or reactive pets, alongside friendly communication from the wider team. The clinic also states that it provides 24/7 emergency care.
Services
- •Routine surgery and planned procedures: Spaying and neutering are part of the clinic’s core work, with reviews mentioning a reactive collie booked for a spay and a chihuahua neutering.
- •Urgent and same-day care: Recent examples include a dog seen within around 10 minutes on a Saturday morning for a thorn in its paw, as well as an older cat seen straight away for urgent assessment and reviewed again the following day.
- •Cat care and ongoing treatment: Reviews mention careful support for cats, including treatment for a neglected stray being fostered, with owners praising patience, compassion, and clear advice.
- •End-of-life care: The practice has been mentioned in connection with follow-up assessment and euthanasia after a poor prognosis was confirmed.
- •Support for anxious or reactive pets: Several owners describe the team listening carefully and adapting handling to reduce stress.
- •Emergency provision: The clinic states that it offers 24/7 emergency care.
Pricing
Published prices suggest the clinic sits below average, based on a partial sample of comparable services. The clinic publishes an out-of-hours emergency consultation fee of £130 for consultations between 7pm and 9am. One reviewer also said a Saturday visit for thorn removal was carried out free of charge.
People
- •Stefano (vet): Praised for patience, compassion, and skill, particularly in caring for cats and a neglected stray being fostered.
- •Erhan (vet): Also named positively by clients, with similar praise for compassionate and capable cat care.
- •Reception team: Repeatedly described as welcoming, kind, and helpful, especially when explaining medications and next steps clearly.
- •Nursing team: Mentioned positively in feedback around neutering care.
Reviews
Google rating: 4.7 stars from 195 reviews. Recent feedback is very positive overall.
- •Owners repeatedly describe the team as friendly, kind, caring, and supportive, with praise extending across vets, nurses, and reception staff.
- •A consistent theme is clear communication, with staff taking time to explain treatment and medication rather than rushing appointments.
- •The practice is praised for handling nervous or reactive pets thoughtfully, including a reactive collie whose spay was described as easy and stress-free.
- •Reviews also mention prompt practical help, including a dog seen quickly without an appointment for a thorn in its paw, and strong experiences with cat care, including more complex cases.
