
Vets in Mansfield, Derbyshire
Generated from publicly available data sources; may not fully represent the broader set of reviews.
Shirebrook Vets, located in Mansfield, is a highly-rated veterinary practice known for its compassionate care and professional services. With an impressive 4.8-star rating from 162 reviews on Google, the clinic stands out as a reliable choice for pet owners in the area.
The practice is also a Veterinary Nurse Training facility, showcasing its commitment to education and excellence in veterinary care. This dual role not only elevates the clinic's standards but also ensures that the staff is well-trained and knowledgeable.
Customer reviews largely highlight the clinic's friendly and supportive staff. Joe Swindells appreciated the consistent positive experiences, noting that his pets are always well taken care of. Laura Lewis and Janine Jones echoed similar sentiments, praising the understanding and compassionate nature of the staff, especially during difficult times. Kathryn Janeway shared a heartfelt account of their experience when they had to put their cat down, commending the kindness and empathy shown by the staff, which left a lasting impression.
However, not all feedback is positive. A review by LadyElectaDubz raises concerns about costly prescription charges and an unpleasant experience with the receptionist. This isolated negative review suggests an area for potential improvement, particularly in customer service and transparency about pricing.
Overall, Shirebrook Vets maintains a strong reputation for quality care and customer satisfaction. While some concerns about pricing exist, the overwhelmingly positive feedback and high number of reviews suggest that the clinic is a trusted and valuable resource for pet owners in Mansfield.
Veterinary nurse training provided
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Note: Showing the 5 most recent Google reviews out of 162 we track in total. Recent reviews may not be representative of overall sentiment.
a month ago
Never had a bad experience, staff are always friendly and helpful. My pets are always well taken care of
4 months ago
Rude receptionist, talked over me, bus was late so couldn't make my original appointment, wanted to charge £20 per cat ( I have 3) for a prescription ( the paperwork, not the actual medication) to get ONE pipette of flea stuff for ONE month, removed from vets for cancellation of 1 appointment, would have cost me over £100 for 3 flipping pipettes of flea treatment for one month, so would cost me over £100 per month.. absolute RIP OFF
5 months ago
They were great when I took my pet cat in. They were really understanding and patient, even when he was naughty and cheeky. Definitely would recommend them. They were lovely and really understanding.
6 months ago
Amazing Vets practice!! Compassionate, kind and very supportive. Sadly had to say goodbye to our beautiful whippet, but she received the best care right to the end. Many thanks to all the staff
a year ago
I’d definitely recommend Shirebrook vets as they helped us to put our cat Loki down last minute when she was quite poorly and the staff were so lovely towards us. I didn’t get the vet’s name who helped us with Loki but we couldn’t thank him enough for what he did. It was such a difficult time for us and we loved the card that they sent us that had our cats paw prints on. The kindness that Shirebrook vets showed us was amazing so we will recommend this vets to our friends & family. Thank you so much. ♥️🐾
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