Emergency Vets in Matlock

## Summary Medivet Matlock is part of the Medivet veterinary group (not an independent practice). It appears set up for a broad caseload across multiple species—cats, dogs, rabbits, small mammals, and also exotics (including birds and reptiles)—with in-practice diagnostics and imaging listed (in-house lab, X‑rays, ultrasound, ECG). Out-of-hours care is arranged through a Medivet 24‑hour site, with a stated out-of-hours consult fee of £130 and no charge for assessment by phone. From the latest reviews available to us, owners often mention being seen on time and vets doing thorough checks before vaccinations, plus strong handling of anxious or difficult-to-examine dogs (one owner describes a “night & day” improvement with a particular vet). One review, however, reports very poor communication and minimal advice during a nail-clip appointment, suggesting the experience can vary significantly depending on which vet you see. ## Services Based on the clinic website summary and the reviews, services and capabilities mentioned include: - **15-minute consultations** - **Vaccinations** (a vet is described as giving dogs “a good check over before their vaccinations”) - **Dentistry** - **Diagnostics and monitoring:** **in-house laboratory**, **ECG** - **Imaging:** **X‑rays**, **ultrasound** - **Nurse clinics** - **Home visits** - **Grooming/coat care support** (one cat’s matted/clumping fur was “resolved speedily” during a visit) - **Nail/claw clipping** (mentioned in a review) - **Emergency / out-of-hours care:** out-of-hours services are provided via **Medivet 24 Hour Alfreton** (per the website summary). The site states **no charge for assessment by phone**. The practice is also listed as a **Veterinary Nurse Training facility** (structured clinic data). ## Pricing - **Out-of-hours consultation fee:** **£130** (website summary). - A reviewer mentions “fair prices” and a “petplan club,” but no specific prices are stated. ## People Named team members mentioned in reviews: - **Eddie (vet):** described as friendly; a reviewer says he checked the dogs over before giving vaccinations. - **Katy (vet):** repeatedly highlighted for managing **anxious/fearful dogs**—one owner says she listened, understood their difficulties, and helped them start a medication trial to improve anxiety. - **Jackie (vet):** one reviewer reports a **poor communication** experience (no introduction, minimal explanation, limited follow-up advice). The same reviewer notes the claw clip itself was completed successfully, but they left unsure about findings (mites were mentioned without clear guidance). ## Reviews **4.5 stars from 199 reviews.** Themes below are drawn from the latest written reviews available to us. - **Timeliness and routine care:** several owners mention being seen on time/straight away, and receiving a good check-over during vaccination visits. - **Handling nervous or complex dogs:** specific praise for patience and listening when dogs are anxious or difficult to examine; one owner describes “night & day” compared with a previous appointment. - **Cat handling and practical fixes:** examples include resolving long-haired cat matting/clumping fur quickly. - **Inconsistency depending on vet:** one owner explicitly says the experience “depends very much on which vet you see,” and describes a visit where communication and aftercare advice felt lacking despite the procedure being completed.