Best Vets in Matlock – Complete Local Guide

Derwent Valley Vets Ltd, located in Matlock, is a highly regarded veterinary clinic, evidenced by its impressive 4.8-star rating from 269 reviews on Google Maps. This robust number of reviews suggests a strong and consistent reputation for quality service. The clinic is renowned for its warm and welcoming atmosphere, with numerous reviews praising the professionalism and compassion of both the front desk staff and the veterinarians. One of the standout features of Derwent Valley Vets is their emphasis on customer engagement and personalized care. Reviewers frequently highlight the staff's dedication to understanding pet owners’ preferences and involving them in the treatment process. For instance, Lisa, a vet at the clinic, is commended for her knowledgeable and considerate approach, ensuring that pet owners feel respected and informed about their pets’ care plans. The clinic’s ability to handle sensitive situations with empathy is also noted, such as when they provided at-home services for a dog that was uncomfortable visiting the vet. This level of service illustrates their commitment to the well-being of both the animals and their owners. Moreover, the practice is praised for its comprehensive follow-up care, ensuring that pets receive attentive post-treatment support. As a Veterinary Nurse Training facility, Derwent Valley Vets also contributes to the professional development of future veterinary nurses, indicating a commitment to excellence and education in veterinary care. Overall, Derwent Valley Vets Ltd stands out as a clinic that combines expert veterinary care with a compassionate, customer-focused approach, making it a trusted choice for pet owners in Matlock and the surrounding area.

Derbyshire Veterinary Services, operating as McMurtry & Harding Veterinary Surgeons, is a reputable veterinary clinic located in Matlock. It stands out for its strong commitment to providing exceptional care and service to pet owners, as evidenced by its impressive 4.7-star rating based on 118 reviews. This high rating, supported by a substantial number of reviews, suggests a consistently positive experience for many clients. The clinic is noted for its personalized and compassionate care, creating a welcoming and family-oriented atmosphere. Many clients, like Jackie Clarke, appreciate the ability to consistently see the same vet, which is especially important for pets with specific needs, such as nervous animals. Wendy Leary, another satisfied customer, praises the staff, including Bethany and Chris, for their compassionate and attentive care, noting the clinic’s focus on both the physical and emotional well-being of pets. However, not all feedback is glowing. Shannon Spencer's review highlights a negative experience, expressing dissatisfaction with the clinic's policy requiring a consultation for flea and worm treatment, which she felt was unnecessary and financially driven. Such critiques, although less frequent, are essential for potential clients to consider. In addition to standard veterinary services, the clinic also serves as a Veterinary Nurse Training facility, enhancing its contributions to the veterinary community. Overall, McMurtry & Harding Veterinary Surgeons appears to be a highly regarded practice within the Matlock area, offering reliable and compassionate care for pets, with transparent feedback from a broad client base.

Medivet Matlock, situated in the picturesque town of Matlock, boasts a commendable reputation with an overall Google rating of 4.5 stars from 196 reviews, indicating a generally high level of customer satisfaction. The clinic serves as a veterinary nurse training facility and offers emergency veterinary services, which can be crucial for pet owners in need of urgent care. The 5-star reviews highlight the clinic's effective and compassionate care. Chris Lightfoot praised the swift and expert handling of his cat's grooming needs, while Jane Berry appreciated the prompt service and thoroughness of vet Eddie during vaccinations. Lynne Wilson and Joanne Johnson both commended vet Katy for her attentive and caring approach, particularly with older animals and those with anxiety issues, respectively. Katy's ability to listen and offer tailored solutions, such as trialing new medications, is noted as exemplary. However, not every experience at the clinic has been positive. Amanda Buswell's review, which stands out with a 2-star rating, details a less satisfactory encounter with another vet, Jackie. Amanda criticizes the lack of communication and bedside manner during a routine claw clipping appointment, expressing disappointment over the absence of follow-up advice and general customer care. Despite this isolated negative feedback, the majority of customer reviews reflect a positive experience at Medivet Matlock, particularly praising certain staff members for their dedication and expertise. While the clinic's strong overall rating suggests reliability, potential clients might benefit from requesting specific vets they feel comfortable with based on these insights. Pricing details are not transparently listed, so prospective visitors might wish to inquire directly for more information.