Brookfield Veterinary Practice

Brookfield Veterinary Practice is a family-run, independent clinic in Hereford and a Veterinary Nurse Training facility. It offers routine care alongside surgery, dentistry and urgent support, including a practice-run 24-hour emergency service for registered clients. Owners often highlight clear explanations, discussion of treatment options and compassionate end-of-life care.

Services

• •Routine, urgent and emergency care: Routine appointments sit alongside same-day care for urgent problems, and the practice states it runs its own 24-hour emergency service for registered clients. Reviews mention weekend emergency use, rapid assessment of an eye injury with a grass seed removed, and prompt comfort-focused care for very sick pets.
• •Surgery and treatment options: The practice offers surgery, laparoscopy, laser treatment and euthanasia. Reviews also describe supportive inpatient care, including regular updates during treatment for a cat with a urinary blockage.
• •Dentistry and diagnostics: Veterinary dentistry is listed, including digital dental radiography.
• •Other services and facilities: Behavioural consultations, home visits and animal health certificates are listed. Species explicitly mentioned are cats, dogs and rabbits.
• •Accreditations: RCVS Client Care Award, Practice Standards Scheme membership, Gold Cat Friendly Clinic accreditation, and the Rabbit Friendly Clinic Award.

Pricing

A very limited amount of published pricing suggests the clinic may sit below average, but this is based on very few comparable services. Customer feedback has also described the practice as reasonably priced.

People

Recent feedback does not single out individual vets or nurses by name, but it does give a clear picture of the team’s approach.

• •Vets and nurses are regularly praised for explaining procedures, risks, benefits and treatment options clearly before treatment goes ahead.
• •Communication is a recurring strength, with owners mentioning prompt responses and regular updates during more serious cases.
• •Reviews also highlight a calm, compassionate manner in emergencies and during euthanasia, as well as gentle handling of pets during visits.

Reviews

Google rating: 4.8 stars from 138 reviews.

• •Friendly, professional service is a strong theme, with multiple reviewers describing the team as supportive, efficient and kind.
• •Clear communication comes up repeatedly: owners say treatments and options are explained well, and one recent reviewer specifically praised prompt communication throughout their dog’s care.
• •Emergency and difficult cases feature heavily, including weekend emergency use, urgent help for a very sick dog, and compassionate handling of sudden bereavement and end-of-life decisions.
• •Day-to-day access also comes across well, with mentions of excellent appointment availability, online booking, and pets staying relaxed during visits.