Brookfield Veterinary Practice – Vets in Hereford
Clinic Overview
- Recent reviewers consistently describe the team as friendly, knowledgeable, kind and efficient, with several calling it the best practice they have used. - Consultations are often praised for being thorough and well structured: listening first, examining the pet, then talking through advice, treatment, and next steps. - Owners mention quick appointment arrangements, supportive first visits, and strong aftercare and follow-up.
Brookfield Veterinary Practice presents itself as a family-run, independent practice in Hereford, and says it provides its own 24-hour emergency service for registered clients. The practice also highlights Cat Friendly Clinic Gold status, a Rabbit Friendly Clinic Award, membership of the Practice Standards Scheme, and an RCVS Client Care Award. Recent feedback continues to emphasise quick appointment availability, clear explanations, and kind handling across routine and urgent cases.
Services
- •General veterinary care for dogs, cats and small pets: Reviews describe routine consultations where the vet listens carefully, examines the pet, answers questions, and agrees a treatment plan. Recent examples include cat care, dog treatment reviews, and supportive first visits.
- •Urgent and emergency care: The practice says it runs its own 24-hour emergency service for registered clients. Reviews include an out-of-hours Sunday evening appointment for an unwell dog, with calm explanations during a stressful visit.
- •Diagnostics and follow-up care: Owners mention thorough diagnostic work for cats, including hands-on examination alongside tests, as well as strong aftercare and follow-up.
- •Preventive and behaviour-aware care: Website-listed services include behavioural consultations. Reviews also mention vaccinations, including a reactive dog being accommodated over multiple visits to build trust, plus handling adapted for a nervous rabbit.
- •Surgery and clinical procedures: The website lists surgery, laser treatment, laparoscopy, veterinary dentistry, and euthanasia.
- •Additional services listed by the practice: Home visits and animal health certificates.
Pricing
A very limited amount of published pricing suggests the clinic may be below average on price, but this is based on very few comparable services; a small number of reviews also describe Brookfield as more reasonably priced than other vets, including on flea treatments.
People
- •Jemima: Praised for an out-of-hours Sunday evening appointment, with owners describing a compassionate manner and clear, easy-to-understand explanations.
- •Chris: Mentioned positively in a recent review for taking time to assess symptoms, agree treatment, and arrange a review plan.
- •Eilish: Previously singled out for patiently working over several visits to gain a reactive dog’s trust before vaccination.
- •Team: Reviews also regularly praise the reception staff, nurses and vets for being friendly, efficient and supportive.
Reviews
Google rating: 4.8 stars from 273 reviews.
- •Recent reviewers consistently describe the team as friendly, knowledgeable, kind and efficient, with several calling it the best practice they have used.
- •Consultations are often praised for being thorough and well structured: listening first, examining the pet, then talking through advice, treatment, and next steps.
- •Owners mention quick appointment arrangements, supportive first visits, and strong aftercare and follow-up.
- •Specific examples include careful diagnostic work for a cat and compassionate out-of-hours care for a dog on a Sunday evening.
