Clinic Overview
- Recent reviewers often mention friendly, welcoming staff and a practice atmosphere that feels warm and familiar. - Several comments highlight prompt access and efficient appointments, including being fitted in the same day and being seen on time. - Owners praise the team’s clear, practical approach, including helpful guidance for first-time owners and straightforward billing with “no surprises.” - Reviews also point to kind handling in more difficult situations, from managing lively older dogs to supporting owners through euthanasia.
The Laurels Veterinary Group is an IVC Evidensia small-animal practice in Hereford caring for cats and dogs. Recent feedback consistently describes a friendly, straightforward team that answers questions clearly, helps new owners understand registration and health plan options, and can often arrange prompt appointments. Owners also highlight compassionate support during euthanasia and calm handling of older or less cooperative pets.
Services
- •General small-animal care for cats and dogs: owners mention using the practice for multiple cats, rescue dogs, puppies, small-breed dogs, and older pets.
- •New client support and registration: reviewers describe staff taking time to answer questions, explain how to register, and arrange appointments quickly after sign-up.
- •Health plans and preventive care: feedback mentions help choosing an appropriate health plan, along with routine puppy care such as first injections and microchipping.
- •Consultations with prompt access: recent reviews mention same-day fitting in for a cat and being seen promptly, which owners particularly appreciated for pets that dislike vet visits.
- •Support for nervous or difficult pets: owners describe staff handling an ageing terrier cross “with grace and humour,” and making visits easier for anxious pets.
- •End-of-life care: one owner specifically praises the team’s compassion when their elderly cat had to be put to sleep.
Pricing
No published pricing information is currently available for this clinic.
People
Recent feedback talks more about the vets and wider staff team than individual clinicians. Across those reviews, the team is described as friendly, welcoming, caring, helpful, and good at building familiarity with pets over time.
Reviews
The practice has a 4.9-star Google rating from 125 reviews, indicating a strong level of customer satisfaction overall.
- •Recent reviewers often mention friendly, welcoming staff and a practice atmosphere that feels warm and familiar.
- •Several comments highlight prompt access and efficient appointments, including being fitted in the same day and being seen on time.
- •Owners praise the team’s clear, practical approach, including helpful guidance for first-time owners and straightforward billing with “no surprises.”
- •Reviews also point to kind handling in more difficult situations, from managing lively older dogs to supporting owners through euthanasia.
