The Laurels Veterinary Group – Vets in Hereford
Clinic Overview
- Recent comments repeatedly praise the friendly, caring welcome, with owners describing the vets and staff as approachable, affectionate with pets, and easy to deal with. - Reviews also highlight efficient appointments and good access, including prompt consultations and fitting pets in quickly when needed. - Owners often mention clear, trusted advice and a practical, straightforward approach, with one reviewer specifically appreciating “no surprises with the bill.” - Loyalty stands out as a theme too, with some clients saying they continue to use the practice even after moving, while others say staff remember their pets and go the extra mile.
Services
- •General veterinary care for cats and dogs: owners mention using the practice for multiple cats, rescue dogs, puppies, small-breed dogs, and older pets.
- •New client support and registration: the team is praised for taking time to answer questions, explain how registration works, and help owners get started smoothly.
- •Preventive care and health plans: feedback mentions help choosing a suitable health plan, along with routine puppy care such as first injections and microchipping.
- •Consultations with prompt access: reviewers describe being fitted in quickly, including a cat appointment arranged for the same evening around work commitments, and pets being seen promptly once at the practice.
- •Support for nervous, difficult, or elderly pets: owners say the team handles anxious pets, older dogs, and less cooperative visitors with patience, humour, and care.
- •End-of-life care: the practice is also praised for compassionate support when an elderly cat needed to be put to sleep.
Pricing
No published pricing information is currently available for this clinic.
People
No individual clinicians are named publicly in the recent feedback, but owners consistently describe the vets and wider team as friendly, caring, professional, and good at making pets feel known and welcome.
Reviews
The practice has a 4.9-star Google rating from 144 reviews, indicating very strong customer satisfaction overall.
- •Recent comments repeatedly praise the friendly, caring welcome, with owners describing the vets and staff as approachable, affectionate with pets, and easy to deal with.
- •Reviews also highlight efficient appointments and good access, including prompt consultations and fitting pets in quickly when needed.
- •Owners often mention clear, trusted advice and a practical, straightforward approach, with one reviewer specifically appreciating “no surprises with the bill.”
- •Loyalty stands out as a theme too, with some clients saying they continue to use the practice even after moving, while others say staff remember their pets and go the extra mile.
