Hereford Vets4Pets Ltd

- Recent feedback is overwhelmingly positive, with owners repeatedly describing the team as caring, professional, friendly and reassuring. - Communication stands out as a consistent strength: reviewers say treatment options and procedures are explained clearly, questions are welcomed, and appointments do not feel rushed. - Several owners highlight thoughtful handling of anxious pets and compassionate support during end-of-life care and after a pet’s death.

Services

•Emergency and urgent care: emergency veterinary services are listed, and reviews include treatment after a cat was run over, with the procedure explained step by step to the owner.
•Routine care and preventive treatment: reviews mention vaccinations and neutering, with owners praising clear explanations and patient handling during appointments.
•Support for anxious pets: several reviewers say the team goes out of its way to help nervous dogs feel calmer during visits, including for vaccinations.
•Dental procedures: reviews mention a senior dog having an extensive dental procedure, with reassurance around both surgery and recovery.
•Management of ongoing health problems: one owner describes detailed support after a dog was diagnosed with diabetes, including help with insurance paperwork and sourcing medication.
•End-of-life and bereavement-sensitive care: several reviews mention thoughtful support when pets died and compassionate help with difficult decisions.
•Care for a range of pets: recent reviews also mention prompt treatment for a poorly chicken and care for a hamster.
•Veterinary nurse training facility: listed in clinic information.

Pricing

Published prices suggest the clinic sits below average, based on a partial sample of comparable services. Recent reviews focus much more on care and communication than on cost, though one owner described the fee for a chicken appointment as very reasonable.

People

•Elliot — identified as the practice director. Owners praise him for explaining treatment clearly after a cat was run over, helping with a dog’s diabetes care and insurance claim, providing reassurance around a senior dog’s dental procedure, and supporting owners through the loss of longstanding pets.
•Jess — praised for being especially patient while vaccinating a nervous dog, and thanked by another owner for taking excellent care of a hamster.
•Reception/front desk team — repeatedly described as helpful, informed and calm, with owners saying they were not rushed and were encouraged to ask questions.

Reviews

Google rating: 4.7/5 from 359 reviews.

•Recent feedback is overwhelmingly positive, with owners repeatedly describing the team as caring, professional, friendly and reassuring.
•Communication stands out as a consistent strength: reviewers say treatment options and procedures are explained clearly, questions are welcomed, and appointments do not feel rushed.
•Several owners highlight thoughtful handling of anxious pets and compassionate support during end-of-life care and after a pet’s death.
•Reviews also include examples of care across different animals, including dogs, cats, a chicken and a hamster. There is one serious 1-star complaint about a rescued wild bird being euthanised without the owner’s consent, but this sits against a much broader pattern of very positive feedback.

Reviews for Hereford Vets4Pets Ltd

No VetsCompared reviews yet

Reviews from pet owners who enquired with Hereford Vets4Pets Ltd through VetsCompared appear here. You can also write a review — we check those before they are published.

Note: Showing the 10 most recent Google reviews out of 359 we track in total. Recent reviews may not be representative of overall sentiment.

don

1 month ago

I’m very happy with the support and care I received for my dog. Everyone was friendly, helpful and understanding, and I really appreciated the time and attention they gave us. It was reassuring to feel that my dog was in good hands. Thank you for all your support — I would definitely recommend the service.

Mark Watts

Hereford Vets4Pets are always so helpful. I was able to get an appointment for my poorly chicken within two hours and the vet I saw was absolutely superb. He was so knowledgeable about chickens which is very rare and the cost was very reasonable. Thank you all so much.

Veronika Lavey

2 months ago

For the past 6 years Elliot and the Team at Vets 4 Pets Hereford had been looking after our fur babies with so much love, kindness and compassion. Within a few months of each other, from old age, our two cats Galore and Astrophy and my best friend Sonic all passed away, and while heart broken, we felt supported by the staff every step of the way to having to make tough decisions about our loved ones. If we were to have pets again, we would choose Elliot and his Team without a second thought. Guys, thank you for all the kindness. 🌷

Kerry Price

Great service as usual

david greenall

3 months ago

Super thanks for Jess today for taking excellent care of my daughter’s hamster Nutkin! Excellent and would definitely return with our pets in the future if needed! Thanks Jess!

Joanna Koperska

7 months ago

Absolutely brilliant, professional and caring. Strongly recommend.

Brad Langston

8 months ago

Bridget Smith

9 months ago

We have used Vets4Pets for over 3 years now, since moving to Herefordshire, and can not fault them. The service is excellent - from a helpful, informed front desk to excellent, kind, vets and nurses. They have been brilliant with our nervous Cairn Terrier and have gone to great lengths to help him feel more relaxed when he comes in. Vaccinating him has become a task but Jess was super patient and we got there in the end! Thank you to the whole team.

M*****

We took Dougal to be neutered and as usual the staff were absolutely great, from the reception team through to the nurse. Everything was explained and we were asked if we had questions. This veterinary practice is in my view the best practice in Herefordshire. We have had different vets over the years and Vets4Pets are the best we have been to. We have 4 dogs and ever since being at Vets4Pets we feel all our dogs needs are met here. They never rush us and are always available 7 days a week unlike other practices. Many many thanks to you all .

Alexander V-K

They euthanised my little rescue birdy, and didn't even ask me. They didn't even call me to ask first if I wanted to try to look after him, even though I made it clear that I wanted to when I dropped him off. He was managing fine from the previous evening when I brought this little Starling inside. He wasn't in any way beyond saving and having as a little pet at home. And yes, I know he only had the one leg, and that the other had long since been lost in some mishap and healed, but this very afternoon he was hopping around and chirping, and flapping just fine, and eating and recovering well. I know that in many cases rescues don't survive the night, I am not foolish, I get that. But this one did. And I just wanted to continue caring for this bright little personality that I had rescued from a cat outside. And they killed him instead. I am heartbroken. I had prepared a little enclosure, and ordered proper food. I just took him in to be checked, and now he's gone. And yes, *of course* I know it's just a little wild Starling, and he might have been eaten by a cat outside without my ever knowing that he existed. I get that. I really do. But I also could have kept him at home tonight, and it might have been just fine. And so it just feels like one more horrible symbol of how relentlessly ruined everything is in the world right now. Lesson learned. I will *never* bring in a rescue again, and I will never trust an institution alone with an animal again. I emphatically do *not* want a response to this message. Please do not dare to do so, and in doing so insult my dignity. There is nothing to be done, because you cannot have something back once it is gone, and words are of no more use.