Featured Clinic Overview
## Summary Milan Veterinary Practice is a multi-branch practice (the website mentions three branches) with owners describing both routine and urgent care, including late-night call-outs. Reviews include specific examples of vets talking owners through whether an emergency visit is actually needed (to help avoid unnecessary cost), carrying out emergency treatment, and following up a few hours later to check progress. End-of-life care is a recurring theme too, with multiple owners describing unhurried euthanasia appointments where procedures were explained clearly and handled with compassion. A minority of recent reviews raise concerns about high prices and poor communication, which conflicts with other reviews that highlight clear explanations and honest discussions. ## Services - Emergency care / call-outs: Owners mention a 4am Saturday call-out, phone triage before attending, and emergency attendance for a pet in severe pain. - Follow-up after urgent treatment: One reviewer reports the vet checked in a few hours later to make sure the pet had settled. - Euthanasia and end-of-life support: Several reviews describe euthanasia appointments where vets did not rush, explained what would happen, and supported owners through the process. - Species mentioned: Reviews reference dogs and equine care (“From equine to canine”). - Veterinary nurse training: Listed in the clinic data as a Veterinary Nurse Training facility. ## People - Louisa (vet): Mentioned in an emergency case where she “did her very best” and showed determination in trying to help a dog before the situation deteriorated. - Peter: Named in a review describing euthanasia; the owner highlights “kindness personified,” plus attentiveness, honesty, empathy, and patience during a difficult visit. - Geri (vet; spelling uncertain in review): Praised during a euthanasia appointment for not rushing, explaining everything, and treating the dog with compassion. - Reception staff: Specifically thanked in an end-of-life review for being supportive during the visit. ## Reviews Google rating: 4.6 stars from 182 reviews. “Themes below are drawn from the latest written reviews available to us.” - Emergency handling and communication: Owners describe vets discussing symptoms on the phone to decide whether a visit is necessary, then providing emergency treatment and explaining diagnosis/prognosis. - Follow-through: At least one review mentions a proactive check-in a few hours after treatment. - End-of-life care: Multiple reviews focus on euthanasia support—being unhurried, having procedures explained, and compassionate handling of both pet and owner. - Cost and communication concerns: A small number of reviews describe the practice as pricey and one recent review alleges poor communication; this contrasts with other accounts praising clear, honest discussions.
Showing 1-3 of 3 clinics
Jane Callow Veterinary Practice is set up to handle urgent situations (emergency veterinary services are listed) as well as routine consultations. In the written reviews available to us, owners most often point to practical, decision-relevant behaviours: taking time to listen to concerns, explaining what’s happening during appointments, and helping even when it’s close to closing time. End-of-life care is also specifically mentioned, with one owner describing their dogs’ passing as “calm and peaceful” with the practice’s support.
Jane Callow Veterinary Practice is set up to handle urgent situations (emergency veterinary services are listed) as well as routine consultations. In the written reviews available to us, owners most often point to practical, decision-relevant behaviours: taking time to listen to concerns, explaining what’s happening during appointments, and helping even when it’s close to closing time. End-of-life care is also specifically mentioned, with one owner describing their dogs’ passing as “calm and peaceful” with the practice’s support.
Strand Vets
Port Erin
Strand Vets is listed as offering emergency veterinary services (24/7 or extended hours) and as a veterinary nurse training facility. From the cases described in recent reviews, the clinic appears set up for both routine and more involved procedures, with owners repeatedly mentioning clear explanations and unhurried decision-making during stressful situations. Concrete examples mentioned include: - Surgical care for severe cataracts that led to an eye being removed, with owners highlighting calm, clear communication and that “nothing felt rushed.” - A laparoscopic spay described as “faultless from start to finish.” - Same-day appointments for urgent problems (e.g., a rescue dog with an upset stomach; a puppy sick overnight), with medication provided that resolved symptoms. - End-of-life support including a “quality of life” survey and a condolence card after euthanasia.
Strand Vets is listed as offering emergency veterinary services (24/7 or extended hours) and as a veterinary nurse training facility. From the cases described in recent reviews, the clinic appears set up for both routine and more involved procedures, with owners repeatedly mentioning clear explanations and unhurried decision-making during stressful situations. Concrete examples mentioned include: - Surgical care for severe cataracts that led to an eye being removed, with owners highlighting calm, clear communication and that “nothing felt rushed.” - A laparoscopic spay described as “faultless from start to finish.” - Same-day appointments for urgent problems (e.g., a rescue dog with an upset stomach; a puppy sick overnight), with medication provided that resolved symptoms. - End-of-life support including a “quality of life” survey and a condolence card after euthanasia.