Emergency Vets in Loughborough

## Summary Ownership group isn’t stated in the information provided. The clinic appears set up for a wide range of cases, including surgeries, exotics (reptiles and small birds), and overnight/emergency cover. Recent reviews give concrete examples of how they handle harder situations and anxious pets, such as a vet seeing an extremely nervous dog at the car to avoid the waiting room, and the team supporting a family through the death of a bearded dragon (including explaining the process to a child). Reviews also mention in-house testing and that the practice staffs its own overnights and emergencies rather than transferring cases elsewhere. ## Services - **Emergency/overnight care:** Clinic data lists emergency veterinary services; one reviewer says they provide vet cover “24/7 365,” with **their own overnights and emergencies** and **no transfer to another provider**. - **Surgery:** Reviews mention multiple operations, including **cyst and abscess surgery** with later **stitch removal**, and other surgeries on a dog with epilepsy. - **In-house diagnostics:** One reviewer specifically mentions **in-house testing**. - **Care for anxious pets:** A reviewer describes accommodations for an **extremely anxious dog**, including the vet **coming out to the car** or using alternative ways to avoid the waiting-room environment. - **Exotic/small animal work:** Reviews mention care relating to **reptiles (bearded dragon)** and **small birds**. - **End-of-life care:** One review describes support during euthanasia and arranging a **private single cremation**. - **Veterinary nurse training:** Listed in clinic data as a **Veterinary Nurse Training facility**. ## People - **Agnieszka (“Aga”) (vet/doctor):** Mentioned for guiding owners through a treatment course over several weeks, including **cyst/abscess surgery** through to **stitch removal**. Another reviewer highlights her help with **explaining care and advice** when English medical terms were difficult for them. - **Martin (vet):** Mentioned for handling a dog that “hates the vets” but **happily goes in to see him**, for **reassuring an owner ahead of surgery**, and for staying to talk through **tests and end-of-life decisions**. - **Craig (clinician/vet not explicitly titled):** Mentioned in connection with **small bird appointments**, with the owner praising the **aftercare**. - **Reception team:** Specifically described as **friendly and helpful**, including in situations involving anxious pets. ## Reviews **4.6 stars from 842 reviews.** Themes below are drawn from the latest written reviews available to us. - Adjustments for **nervous/anxious dogs**, including **car-side consults** to avoid the waiting room. - **Surgery and follow-through** mentioned repeatedly (e.g., cyst/abscess surgery and later stitch removal; other operations where owners felt reassured). - **Exotics support**, including help when a **bearded dragon died** and appointments for **small birds**. - **24/7/overnight emergency cover** is described by one reviewer as being handled in-house, without being passed to another provider. - **End-of-life care** is described in detail by one reviewer, including time spent explaining options and arranging **private cremation**. - A few reviews mention friendliness and “top class care” without specific details, while others provide detailed examples of what was done.

## Summary Loughborough Vets4Pets Ltd describes itself as a **locally owned** practice, with a **well-equipped on-site set-up** (in-house lab and pharmacy, digital x‑ray, ultrasound, endoscopy, operating theatre, hospital ward, isolation, and separate dog/cat wards). Reviews strongly emphasise **orthopaedic and airway surgeries** handled by **Luke (named as the practice owner in one review)**, with owners repeatedly describing **detailed pre‑op and post‑op explanations**—including one case where a **training aid** was used to show what was corrected during a knee operation. Another recurring, concrete gesture mentioned is **bereavement support**, including sending **paw prints** after a pet passed away. One reviewer notes an occasional operational slip: **treatments not being sent**. ## Services Based on the clinic website summary and recent reviews, services and capabilities mentioned include: - **Orthopaedic surgery**, including **cruciate ligament surgery** and **fracture repair** - **Soft tissue surgery** and **ear surgery** - **BOAS surgery** (mentioned in a review for a French Bulldog) - **Dentistry** - **Anaesthesia** - **Diagnostic work-up and monitoring**, including **digital x‑ray**, **ultrasound**, **endoscopy**, **ECG**, **blood pressure monitoring**, **biochemistry/haematology/electrolyte assessment** - **In-house blood transfusions** and an **oxygen chamber** - **Vaccinations** and **microchipping** - **Prescriptions** and an on-site **pharmacy** - **Nurse clinics**, **weight clinic**, and **nutritional advice** - **Health plans** (details/prices not provided in the inputs) - **Pet passport issuance** - **Bereavement support** (also reflected in a review) Emergency care: the website states that **out-of-hours emergency care is provided by Park Veterinary Group** (as named on the site). ## People - **Luke (practice owner, per one review)**: repeatedly named in reviews for **orthopaedic procedures** (including **cruciate surgery**) and **BOAS surgery**. Owners describe him **explaining procedures and aftercare in detail**, including showing what was corrected using a **training aid**, and providing **follow-up support** through recovery. One review also credits him with quickly identifying a **rear-gland-related problem in a cat** after clear discussion of possible causes and a plan. - **Wider team (vets/nurses)**: reviews mention staff being **helpful** and that **aftercare/follow-ups** were strong in surgical cases; one long-term client mentions routine visits “with no issues.” ## Reviews **Google rating: 4.7 stars from 693 reviews.** **“Themes below are drawn from the latest written reviews available to us.”** - Multiple accounts of **successful surgeries** (cruciate ligament operations, BOAS surgery, and leg injury treatment), with owners emphasising **clear explanations before and after procedures** and strong **aftercare/follow-up**. - **Problem-solving in consults** is highlighted in one cat case where the vet identified an uncommon issue quickly and set out a plan. - **End-of-life support** is specifically mentioned, including a **paw-print keepsake** and condolences after a long-term patient passed away. - One reviewer flags a **process issue**: “sometimes they forget to send you the treatments for your pet.”

## Summary Meadow Lane Vets is a long-established practice (founded in the 1870s) focused on small animals and exotics, with on-site diagnostic and surgical facilities (including x‑ray, ultrasound, microscopy and lab functions, surgical areas and kennels). The clinic states it will see emergencies 24/7; when closed, calls are diverted to MiNightVet East Midlands, where emergency-trained vets and nurses are on-site. Recent reviews describe quick emergency access for a sick older cat, detailed explanations of findings (including for a rabbit), and “after care” following treatment for a cat injured in a fight. ## Services - **Small animal and exotic care** (website lists dogs, cats, rabbits, reptiles; reviews also mention a ferret and rabbits being treated). - **Emergency care (24/7 stated)**: the clinic says emergencies will be seen 24/7, with out-of-hours calls diverted to MiNightVet East Midlands for in-person care if needed (and “free advice on the phone” stated). - **Diagnostics and imaging (on-site)**: x‑ray, ultrasound, microscopy and laboratory functions are listed on the website. - **Surgery and inpatient care (on-site)**: surgical areas and kennels are listed on the website. - **Preventive care schemes (mentioned, not detailed)**: a “loyalty discount scheme” to spread the cost of routine ongoing care, plus a free “Youth Club” for puppies/kittens (no inclusions/prices stated). ## People - **Nasia** (role not stated): mentioned for being “polite, patient and attentive over the phone” and working to find a solution to the caller’s issue. - **Clinical team (unnamed)**: reviewers repeatedly mention staff taking time to **explain findings in detail**, and providing **aftercare** after treating injuries (e.g., a cat hurt in a fight). ## Reviews **4.6 stars from 361 reviews.** **Themes below are drawn from the latest written reviews available to us.** - **Emergency and urgent access:** one owner reports getting an emergency appointment for an older cat and being “seen and treated very quickly.” - **Communication and explanations:** owners describe detailed explanations of findings and problem-solving, including for a rabbit. - **Care for cats and exotics:** recent reviews mention treatment for a cat injured in a fight, as well as care for rabbits and a ferret. - **Aftercare mentioned:** one review specifically highlights “super after care” following treatment. - **Cost comments are mixed but specific sentiment appears:** one reviewer calls it “very reasonable cost,” while another describes the practice as “fair priced” (no amounts given).