Dog & Cat Vets in Norfolk

Dersingham Veterinary Clinic is an independent, family-owned small animal practice that opened in 2021. Based on the information available, it appears set up for routine companion-animal care with the ability to fit in urgent problems quickly: reviewers describe getting appointments within two hours for an unwell dog and at short notice when needed. Owners also mention practical handling during everyday procedures (for example, nail clipping done “without so much as a whimper” for a dog that normally struggles), and a clinic environment described as bright and clean. Price feedback is mixed: several owners call the fees “reasonable” or “good value,” while another review describes it as “very expensive.”

Larwood & Kennedy Veterinary Surgeons is a long-established small-animal practice (established 1919) and appears to be part of CVS (based on the practice email domain). It’s set up for both routine care and more involved work, with on-site dentistry facilities plus an in-house lab, ultrasound and X-ray, and it lists referral services in cardiology and keyhole (laparoscopic) surgery. From the latest reviews available to us, owners most often describe: - sensitive, supportive handling of end-of-life decisions (including euthanasia) - practical help even for new clients (e.g., quickly sorting a cat supplement issue) - urgent help when another practice had no availability The practice also lists RCVS accreditations/awards (including “Outstanding” for Client Service and Team & Professional Responsibility) and Cat Friendly Clinic (Silver).

Owner-run veterinary practice operated by Justin Kirkland (MRCVS) since 2001, described on its website as a modern clinic focused on “up-to-date” healthcare. Recent reviews repeatedly mention a practical, common-sense approach to diagnosis (one owner explicitly appreciated that the vet didn’t suggest “lots of tests for the sake of them”). Procedures mentioned in reviews include sedation and an investigation, with owners describing the care as thorough. A small number of negative comments focus on communication—one client wasn’t updated when an appointment was running late, and another reported an unfriendly phone manner.

Companion Care (Norwich Longwater) Ltd is part of the Vets4Pets/Companion Care group (as described on its practice website). The practice presents itself as a fully equipped small-animal clinic with dedicated in‑house facilities including an operating theatre, dentistry area, separate cat/dog wards plus an isolation ward, an in‑house laboratory and pharmacy, and imaging (digital X‑ray and ultrasound). Based on the website and reviews, it appears set up for both routine care and more involved investigations and surgery (for example, dentistry with dental X‑ray, orthopaedics such as cruciate surgery and fracture repair, and diagnostics like ultrasound, ECG and endoscopy). Recent reviews are mixed: several owners describe warm, chatty reception and “kind and thorough” vets across multiple appointments, while a few others describe serious dissatisfaction with staff attitude and how an emergency visit and payment/receipts were handled.

Anchorage Veterinary Practice is a small-animal clinic (dogs, cats and rabbits) established in the 1930s, with RCVS General Practice status and Cat Friendly Clinic (Silver) accreditation. It’s set up for both routine care and in-house workups/treatments, with facilities listed for dentistry, an in-house lab, X‑ray and ultrasound, plus nurse clinics and home visits; it’s also a veterinary nurse training facility. From recent reviews, owners most often describe being offered same-day appointments for urgent problems, with staff triaging and explaining what’s happening (one owner named Leah for arranging a same-day slot, Amie for triage and Anne for examination, with follow-up input from head vet Tim the next day). Several reviews also focus on end-of-life support, including being given time for goodbyes (including arranging a video call) and a gentle euthanasia process. A minority of reviews raise trust and communication concerns, including a report of poor communication around surgery costs/quotes, confusion about a “Healthy Pet Club” refund timeframe, and an allegation that an out-of-date sterile water solution was used during a vaccination appointment.

Community Pet Clinic appears to be tied to Jollyes (the website and reviewer references describe “Jollyes” and a store-based setup), rather than a standalone independent practice. The information available suggests it supports multiple species (dogs, cats, birds, small pets, reptiles and fish) and uses an external out‑of‑hours provider when the store is closed. Recent feedback is mixed: some reviews describe the in-clinic appointment itself as “fine,” while others describe rigid vaccination timing and an online-only booking process as frustrating. Concrete details mentioned include: - Out-of-hours emergencies are directed to an external provider (as stated on the website). - Species list includes dogs, cats, birds, small pets, reptiles, and fish (website). - One owner reports being refused a kitten booster vaccination one day early despite checking by phone first (review). - One owner reports booking is “all online,” with phone queries redirected back online (review).

Chapelfield Veterinary Partnership is a five-branch practice with a history described on its website as going back over 100 years, providing care for companion animals as well as livestock and equine patients. Reviews describe routine companion-animal work such as annual boosters, and mention vets being “very thorough” and discussing options like spaying and the practice’s Pet Health Club® (including Pet Health Club® Plus, which the website says can include consultations). Most recent feedback is strongly positive about a welcoming reception team and efficient appointments, alongside one older review flagging frustration about unclear costs and billing communication.

Jollyes is a pet superstore that sells branded and own-brand pet products and also offers a Community Pet Clinic and Dog Grooming service. The website indicates it caters to a wide range of pets (including dogs, cats, birds, small pets, reptiles and fish) and stocks frozen food. Recent reviews focus mostly on the retail side: people regularly mention a good range of supplies and helpful staff/management, but there are also reports of poor customer service (staff not acknowledging customers, rudeness) and one complaint about express delivery not meeting the promised timeframe.

Anchorage Barn Veterinary Clinic Ltd describes itself as a privately owned and managed practice. Reviews and service mentions suggest it’s set up for both equine and domestic (pet) work, with separate equine and domestic facilities and enough space mentioned for horseboxes and trailers. Owners specifically describe: - Equine dental checks where a mare’s follow‑up tooth check was completed without sedation (the owner contrasts this with a previous vet who sedated their horse repeatedly). - Eye assessment and surgery (one owner reports being happy with the outcome and says everything was explained clearly). - Long-term equine support (“supported us with several horses over the last ten years”).

Willow Veterinary Clinic is an RCVS-accredited general practice established in 1991. Reviews suggest it operates as part of a wider group with multiple practices (the group name isn’t stated), with calls sometimes diverted between branches. Based on the clinic’s own service list and what owners describe, it’s set up for routine care (vaccinations, check-ups, parasite control) as well as in-practice procedures (dentistry and surgery) and some exotic/small-pet work (guinea pigs and reptiles are specifically covered on the website). Decision-relevant review details include: a vet (Jenna) clearly explaining each step and the cost before proceeding; an emergency appointment where a cat in respiratory distress was put on oxygen promptly and given charcoal; and a negative experience involving pressure to join an annual subscription plan plus a later billing/debt-collection dispute.