Specialist Vets in Stocksfield

## Summary Orchard House Veterinary Centres Limited describes itself as an **independent, family-owned** practice and is **accredited under the Royal College of Veterinary Surgeons (RCVS) Practice Standards Scheme** (per its website). The clinic appears set up for both routine care (vaccinations, parasite control, check-ups) and more involved treatment such as **surgery and dental procedures**, with **24/7 emergency care** stated on the website. In recent reviews, owners repeatedly mention **clear explanations before procedures**, pets being kept calm (including a **segregated, calm waiting area**), and responsiveness in urgent situations—one owner describes a **serious emergency on a Sunday morning with the surgery open within 30 minutes**. ## Services From the website and the latest reviews available: - **Routine preventative care:** vaccinations, parasite control, regular check-ups (website). - **Neutering:** includes spaying; one owner specifically mentions their dog being **spayed** here with the process talked through in detail (review). - **Surgery:** described generally on the website; post-op arrangements are mentioned in a review (shown a “room for large dogs” for recovery) (review). - **Dental treatments:** dental procedure discussed and explained in detail for an older pet struggling to eat (review; also listed on website). - **Emergency care:** “**24 hours a day, every day of the year**” (website); one owner reports rapid opening/response for a Sunday emergency (review). - **Species treated (as stated on the website):** cats, dogs, chickens, owls, wallabies. ## People Named team members mentioned in reviews: - **Hannah (vet):** praised for the way the owner and their puppy were welcomed during visits (review). - **Penny (reception):** described as friendly and helpful, going out of her way to explain things and **phoning back with additional information** (review). - **Jill (vet):** mentioned as one of the vets regularly seen; described as caring and informative (review). ## Reviews **4.9 stars from 52 reviews.** “Themes below are drawn from the latest written reviews available to us.” - **Explanations and communication:** owners mention vets “explained everything,” including detailed walk-throughs of procedures such as a **dental treatment** and a **spay**. - **Handling anxious pets and calm environment:** pets being put “at ease,” and a **segregated waiting area** that feels calm. - **Emergency responsiveness:** one report of a Sunday emergency where the clinic was **open and ready within 30 minutes**, aligning with the website’s 24/7 emergency claim. - **Staff follow-through:** reception mentioned **calling back with additional information**, and owners describe supportive care during difficult times (including pet loss).

## Summary Bearl Equine Clinic Limited is an equine practice (horses, ponies and donkeys) and is a proud member of the **VetPartners** group. Based on its stated services, it’s set up for both routine equine work and more advanced investigation/surgical cases—owners and yard clients mention a **lameness case progressing to surgery**, and the website lists diagnostic options like **standing MRI** and **scintigraphy (bone scanning)**. Recent reviews also highlight practical service points such as **fast booking for a 5‑stage vetting** and a **strangles test result turnaround within 24 hours**. One review raises a non-clinical concern about a **landlord’s attitude regarding parking during deliveries**, which contrasts with otherwise very positive comments about the clinic team. ## Services Services and capabilities mentioned on the clinic website and in reviews include: - **Diagnostics / investigations** - **Standing MRI** - **Scintigraphy (bone scanning)** - **Gastroscope** - **Lameness investigation** (also referenced in a review as a lameness case that later required surgery) - **Surgery** - **Equine surgery** - **Colic surgery** - **Laser surgery for sarcoid** - **Medical conditions / care** - **Laminitis** - **Other services referenced in reviews** - **5‑stage vetting** - **Strangles testing** (with one review citing results returned within 24 hours) - **Emergency arrangements (as stated on the website)** - Evenings and weekends: calls are routed to an **out-of-hours emergency call centre** (described as a direct line to the service). - **Training** - Listed in clinic data as a **Veterinary Nurse Training facility**. ## People No individual clinicians are named in the available information, but reviews repeatedly mention: - **Reception team**: described as helpful over the phone and in person; one reviewer specifically mentions receptionists being supportive and enthusiastic during a **quickly arranged 5‑stage vetting**. - **Vets**: owners describe vets being **on time** and “full of knowledge,” with examples including support through a **lameness work-up leading to surgery**, and a vet handling a **put-to-sleep appointment** in a way the owner experienced as kind, professional, and low-stress. ## Reviews **Google rating: 4.6 stars from 56 reviews.** “Themes below are drawn from the latest written reviews available to us.” - **Speed and organisation:** quick appointment booking for a **5‑stage vetting**, and a **strangles test** result reportedly back within **24 hours**. - **Capability for complex cases:** owners describe getting support from routine care through to **lameness investigation and surgery**, and another reviewer comments on “first class” **facilities and equipment**. - **Communication and support:** repeated mentions of helpful reception staff and vets who take time to explore options during a case. - **End-of-life care:** one owner specifically highlights a vet being kind and professional during a **PTS** visit. - **Non-clinical negative note:** one reviewer warns about a **landlord’s attitude** regarding where delivery vehicles are parked.