Severn Edge Vets - Cleobury Mortimer | Vets in Kidderminster, Worcestershire

- Recent positive comments describe the team as kind, professional, friendly, and empathetic, with praise for both reception staff and veterinary nurses. - Reviewers mention support across a range of visits, including vaccinations, emergency appointments, surgery, and end-of-life care. - Convenience is also noted, with one long-term client highlighting the ease of booking through the online system.

Services

•Routine and preventive care: consultations, nurse consultations, vaccinations, microchipping, parasite control, and neutering.
•Diagnostics and treatment: diagnostics, surgery, and dentistry, with reviews mentioning routine appointments, a spay operation, and support ranging from first vaccinations through to end-of-life care.
•Referral services: cardiology including echocardiography, dermatology, internal medicine, and ophthalmology.
•Species and emergency cover: treats small animals and exotics, with out-of-hours emergency care via MiNightVet Bridgnorth. One recent reviewer also described being fitted in for an urgent appointment while away from home.

Pricing

No published pricing information is currently available for this clinic.

People

Team members listed include Jack Dolman, Lauren Nash, Lucy Plant, Michelle Marsh, and Pete Howman. Reviews also mention a vet named Pete in connection with a spay procedure.

Reviews

Google reviews show a 4.5/5 rating from 100 reviews.

•Recent positive comments describe the team as kind, professional, friendly, and empathetic, with praise for both reception staff and veterinary nurses.
•Reviewers mention support across a range of visits, including vaccinations, emergency appointments, surgery, and end-of-life care.
•Convenience is also noted, with one long-term client highlighting the ease of booking through the online system.
•Negative feedback focuses mainly on cost, including complaints about euthanasia and medication pricing, and one reviewer also reported rude service.

Reviews for Severn Edge Vets - Cleobury Mortimer

No VetsCompared reviews yet

Reviews from pet owners who enquired with Severn Edge Vets - Cleobury Mortimer through VetsCompared appear here. You can also write a review — we check those before they are published.

Note: Showing the 7 most recent Google reviews out of 100 we track in total. Recent reviews may not be representative of overall sentiment.

Bem Fawkes

2 months ago

Fantastic place.

April Louise Graver

2 months ago

Very pleasant help staff lovely place

samantha ellis

6 months ago

I have only ever used Severn Edge so cannot comment on the prices. However you cannot put a price on kindness and professionalism. I have used them frequently (my dogs are knobs) for over 16 years and have never been disappointed by their treatment from first vaccination to end of life care. It's so easy to get an appointment using their online system, receptionists are friendly, vetinary nurses are knowledgeable and the vetinary surgeons are professional and empathetic to owner and patient.

Nicole Taylor

7 months ago

I want to make it clear that this review is not aimed at the staff, who were kind and professional during an incredibly upsetting time. My concern is with the company itself. I brought my dog in when he was extremely unwell. He had gone off his back legs, had lost a significant amount of weight and was clearly suffering. Sadly, he had to be put to sleep, which was absolutely heartbreaking for us. What made the situation even harder was being charged £188.10 (for a dog that weighed next to nothing). My partner took his bulldog (Weighing 30kg) to another veterinary practice and the cost was just over £100 + VAT. The difference in price is quite shocking. When people come to a vet, it’s because they’re worried about an animal they love. At times like that, compassion should come first. Unfortunately, this experience left me feeling like animals are becoming more of a number than anything else, which is incredibly sad.

Gemma Cooper

1 year ago

Will not be taking my dog to this vets again absolute extortionate prices and very rude staff. How people can afford to send there animals to them i dont know. I ordered 2 tablets for my dog which cost £22 but can get the same tablets at £1.09 through viovet. I would think twice about sending your animals here. Awful service they should get ashamed of themselves. Absolute rip off.

June Griffiths

1 year ago

June G- I needed an emergency appointment for my poodle whilst I was away on a break. The Cleobury Mortimer branch managed to fit us in and the service we got was excellent. The staff were very professional and friendly. Thank you all for looking after my dog Annie x

Jill Yates

1 year ago

Took our reactive big girl to be spayed today. First time user of this practice. Very impressed with the professionalism from all the staff. A big thankyou to Pete the vet for doing this operation for us.

Severn Edge Vets - Cleobury Mortimer