Leodis Veterinary Surgery

Leodis Veterinary Surgery is part of the New Era vets group (named in reviews and on the clinic website) and describes itself as a mixed practice treating small animals, farm animals, and equine, with care provided “since the 1920s.” The website also states that 24/7 routine and emergency care is available at their hospital (separate from this branch). In reviews, owners give concrete examples of clinical work including emergency bladder stone surgery for a cat, early detection of a heart murmur with medication started, and support adjusting treatment for a dog’s chronic eye condition. Several reviewers also mention proactive reminders and being able to discuss behavioural issues.

Services

• •Mixed-practice care for small animals, farm animals, and equine (website).
• •24/7 routine and emergency care stated as available at the group’s hospital (website).
• •Examples from reviews of what owners were treated for
• •Emergency bladder stone surgery (cat).
• •Heart murmur detected early and medication started (cat).
• •Ongoing management of chronic eye problems, including help transitioning to less medication (dog).
• •Behavioural advice/discussion (species not specified).
• •Handling cats in a way that kept them calm during treatment (“kept her at ease throughout the process”).

People

• •Ben (role not stated): thanked by a reviewer for help “through with Remy” during broader care for multiple pets (review mentions emergency surgery and chronic-condition management).
• •Carey / Kerry (sp?) (role not stated): mentioned as particularly helpful on a first visit where the owner had “a mountain of questions.”
• •Reception team (names not given): mentioned making a fuss of animals and being helpful during visits.

Reviews

Google rating: 4.7 stars from 36 reviews. “”

• •Owners describe specific successful outcomes, including emergency surgery for bladder stones, early detection of a heart murmur leading to medication, and adjusting long-term treatment for chronic eye issues.
• •Communication and reassurance come up repeatedly: owners say their questions and worries are taken seriously, and that staff help with advice (including behavioural concerns).
• •Proactive follow-up/reminders are mentioned (e.g., reminders about pet care needs).
• •One reviewer reports a drop in continuity of care over time: they left after “a series of negative experiences,” saying the practice felt “too big and impersonal” and they “could never see the same vet twice,” while others report years of good experiences.