New Era Veterinary Hospital

New Era Veterinary Hospital describes itself as a long-running mixed practice (small animals, farm animals and equines) operating since the 1920s, with 24/7 routine and emergency care provided through its hospital (as stated on its website). It’s also listed as a veterinary nurse training facility.

In the latest available reviews, owners give specific examples of

• •Overnight emergency help, including a call to an emergency helpline at 1:30am and being seen promptly.
• •Clear explanations of treatment and aftercare after a visit.
• •Calm handling of anxious or young pets, with time taken to give advice and help a puppy settle.

The business’s ownership (independent vs part of a corporate group) isn’t stated in the provided information.

Services

Based on the website summary, structured clinic data, and review details, services/capabilities mentioned include

• •24/7 emergency care (including an emergency helpline referenced in a review).
• •Routine veterinary care (the website states “24/7 routine and emergency care”).
• •Care for small animals, farm animals, and equines (website).
• •Veterinary nurse training facility (structured clinic data).
• •Treatment with aftercare instructions discussed with owners (review example: vet explained what treatment had been done and what to do afterwards).
• •Puppy consultations/advice, with handling aimed at keeping the puppy calm (review example).

People

Named team members mentioned in reviews

• •Mia (vet): described as calm during an overnight emergency visit, listening carefully and explaining what to do next.
• •Ruth: specifically credited with caring for a cat that had been “very poorly,” in the context of a long-term client relationship.

Reception staff are also mentioned as “lovely and cheery” during an emergency visit, though no individuals are named.

Reviews

Google rating: 4.7 stars from 140 reviews. - Emergency support when owners are worried, including an overnight call and being seen promptly, with calm, step-by-step guidance on what to do.

• •Explanations and aftercare: owners mention vets talking through what treatment was done and what to do at home afterwards.
• •Handling and communication: examples include taking time with a puppy, giving advice, and keeping the pet calm.
• •One recent 1-star rating appears among otherwise strongly positive reviews; no written details were provided for that low rating in the data shown.