Clifton Lodge Veterinary Group – Vets in Hartlepool
No Prices
No Prices Tracked
Corporate
Clinic Overview
- Recent feedback is mostly positive, with many owners describing the staff as friendly, knowledgeable, and reassuring. - Reviews mention good experiences with routine care such as check-ups, boosters, and inoculations, as well as surgery with a smooth recovery. - A strong recurring theme is the team’s handling of anxious, grumpy, or reactive pets, with owners saying their animals were given time, patience, and gentle support.
Services
- •Routine consultations and preventive care including annual check-ups, vaccinations, boosters, and inoculations for dogs and cats.
- •Ongoing treatment and follow-up support such as repeat prescriptions, medication prepared for collection after appointments, and follow-up visits booked at the practice.
- •Surgical care with recent feedback describing a dog’s operation as smooth, with a good recovery and clear professional care throughout.
- •Support for nervous, anxious, or reactive pets: owners often mention gentle handling and patient appointments, including one recent visit where a vet, behaviourist, and nurse helped with injections for a reactive dog.
- •Common medical issues and everyday care including treatment for concerns such as ear problems as well as routine appointments.
- •New pet support including help with puppy registration.
- •Additional support and training through 24/7 digital vet support via VidiVet and its role as a Veterinary Nurse Training facility.
Pricing
No published pricing information is currently available for this clinic.
People
- •Danny (vet): praised by a client as pleasant, knowledgeable, respectful, and helpful during a check-up, injections, repeat prescription, and an ear concern.
- •Reception team and nurses: regularly described as friendly, helpful, and organised, especially around bookings, follow-up appointments, and medication collection.
- •An unnamed female vet was praised for being attentive, gentle, and clear when answering concerns during a booster appointment.
- •Wider clinical team: one recent review highlighted strong teamwork from a vet, behaviourist, and nurse when helping a reactive dog through an injection visit.
Reviews
Clifton Lodge Veterinary Group has a 4.4/5 Google rating from 303 reviews.
- •Recent feedback is mostly positive, with many owners describing the staff as friendly, knowledgeable, and reassuring.
- •Reviews mention good experiences with routine care such as check-ups, boosters, and inoculations, as well as surgery with a smooth recovery.
- •A strong recurring theme is the team’s handling of anxious, grumpy, or reactive pets, with owners saying their animals were given time, patience, and gentle support.
- •More critical feedback includes one report of a long appointment delay without an apology, and one repeated serious complaint from the same reviewer about diagnosis and euthanasia advice, which stands apart from the broader pattern of positive comments.
Special Services
Emergency Services
Vet Nurse Training
