Medivet Burton-on-Trent – Vets in Burton On Trent
Clinic Overview
Medivet Burton-on-Trent is part of the Medivet group and is listed as a veterinary nurse training facility. The clinic provides routine care (vaccinations and check-ups) and is also discussed in reviews in the context of operations and post-op care. For emergencies, the website states clients have access to 24-hour emergency care via Medivet’s network of 27 centres, with a nationwide out-of-hours consultation fee of £130 for consultations between 7pm and 9am.
From the latest reviews, some owners describe staff taking time to explain options and helping with practical issues (for example, arranging for a pet to come in so the team can apply flea/worm treatment when the owner was struggling). Others report the opposite—feeling appointments were rushed, their cat wasn’t properly examined when difficult to handle, and that costs were discussed more than care.
Services
Based on the website summary and the latest written reviews, services mentioned include
- •Vaccinations (including puppy vaccinations).
- •General check-ups.
- •Operations (mentioned by an owner as part of their pet’s care history).
- •Parasite control support: a reviewer describes reception arranging a slot for the team to administer flea and worming treatment in-clinic.
- •Cat consultations for illness: sneezing/coughing and urinary difficulty were brought in; one review mentions a vet assessment of cystitis due to stress and an “inflamed stomach”.
- •Rabbit appointment (a reviewer visited with a bunny).
- •Out-of-hours emergency access via Medivet’s 24-hour centres (as stated on the website).
Pricing
Only prices explicitly mentioned in the provided sources
- •£130 nationwide consultation fee for consultations between 7pm and 9am (website).
- •A reviewer cites a £44 consultation fee (in-practice).
- •A reviewer reports being charged £30 for medication (and comments similar medication can be bought elsewhere for £5, which is the reviewer’s comparison).
- •A reviewer reports being told further investigation would cost £500.
People
No individual staff names are provided in the sources, but roles are mentioned
- •Reception team: one owner credits reception with being helpful both in booking and with setting up a monthly plan, and another review describes reception suggesting an in-clinic visit so staff could apply flea/worm treatment.
- •Nurses and a surgeon: one reviewer describes nurses/receptionists/surgeon as patient and willing to answer questions; another notes vets were gentle during vaccinations and explained things clearly.
Reviews
4.5 stars from 278 reviews. - Several owners describe smooth booking, clear explanations during visits, and pets staying calm during handling (particularly for vaccinations).
- •Practical, hands-on support is mentioned, such as arranging for staff to administer flea/worm treatment when an owner struggled at home.
- •Multiple negative reviews focus on cost and perceived lack of examination, including claims that a cat wasn’t properly checked when difficult to handle but the visit was still charged for (one reviewer says they were refunded).
- •One review reports being advised a problem was stress-related and later being told further investigation would be £500; the owner felt the consultation was brief and overly focused on money.
- •Parking is mentioned as a problem by one reviewer (“always full”).
Special Services
Location
30 Horninglow Rd N, Burton upon Trent, Burton-on-Trent DE13 0SL, UK
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Animals Treated at Medivet Burton-on-Trent
Animals We Treat
Companion Animals
Opening Hours – Medivet Burton-on-Trent
Opening Hours
Hours
Reviews for Medivet Burton-on-Trent
Note: Showing the 5 most recent Google reviews out of 278 we track in total. Recent reviews may not be representative of overall sentiment.
Joanne Gregory
in the last week
Very good 👍
Stuart Woodward
a week ago
JOY WOOD
3 weeks ago
Steve Edwards
3 weeks ago
Always great service for all our animals
Jason Large
3 weeks ago
Fantastic vet. Highly recommend
Jelena Jelena
a week ago
I would not recommend this practice. We have decided to go to a different practice. We feel like our cat not getting the treatment she needs. First time our cat not even been checked or touched because she was catty apparently, but they charged full price for the visit. Just time wasting. Overpriced. Parking always full need to park elsewhere with pet it's not ideal.Also first that they talking about it's money, how much another visit will cost us, Felt like they don't care about our pet health. Unfortunately this is our experience. Only been with them for a month fortunately.
Esther Walton
a week ago
Transferred to Medivet after having various negative experiences with my previous vet. Since coming here vets have been nothing but caring and attentive with my boy from operations, to vaccinations and general check ups. When I was struggling to give my cat flea and worming treatment as he is apparently part owl and would manage to lick it off every time the receptionist advised we could arrange a date and time to bring him in for them to do it. The nurses, receptionists and surgeon here are so fantastic, patient and caring whenever we visit and you can tell they clearly care about all animals who attend their practise which is lovely to see and they are always happy to answer any questions you have or give tips and recommendations! Thankyou for all you do! Esther 😀 and Barry 🐈⬛
Evi Media
2 weeks ago
This vet does not care about your pet only about money. We were with Medivet in Coventry previously but due to moving we joined this Medivet as we had good experience with them, However this Medivet in burton is a far cry to our previous Medivet clinic. First time we took our cat in as she was sneezing a lot and coughing and we brought her in to be looked at, however she was not looked at because she was too catty and advised it might be stress, yet still charged us for it! which we was refunded as we decided to join reluctantly, weeks later our cat is now struggling to urinate and we took her in which she was examined very quickly and was immediately decided she had cystitis due to stress and an inflamed stomach, I was in the vet no less than 10 minutes and this was after my cat played up a bit, few days later after some cheap medication which you can buy for £5 but we was charged £30 for this on top of the £44 consultation fee and there is no change in her but the vet is saying if we want her seen to again its going to be £500 to investigate. Even when we called the out of hours they are no help and only talk about money, no help whatsoever. Medivet Burton should not be labelled as high quality care. Our Coventry branch we was with would advise us on anything and even recommend things that needed to be done, the Burton branch however don't and just do everything to get you back out the door as soon as possible, would not recommend.
Tara Sullivan
a month ago
I came here with my bunny for the first time after moving from a vets in stapenhill that I was NOT impressed with but they were so lovely here and I can tell the staff here really do care for the animals and not just the money. It was also really easy to book the appointment and the person on the desk was so helpful with me setting up the monthly plan .
Charlotte Van-Vaerenbergh
2 months ago
We took our puppy here for her vaccinations and had a great experience! The staff were friendly, caring, and explained everything clearly. The vets were gentle, and our puppy stayed calm the whole time. The clinic was clean and welcoming. Highly recommend!
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