Chapel House Veterinary Practice Ltd
#3 Vet in Chesterfield, Derbyshire
Chapel House Veterinary Practice Ltd – Vets in Chesterfield
Clinic Overview
Chapel House Veterinary Practice Ltd is a small-animal clinic that (based on its website summary) lists strengths in dermatology, physiotherapy, internal medicine, surgery, and emergency critical care, and is also described in the structured clinic data as a veterinary nurse training facility with emergency veterinary services. Recent reviews most often highlight clear explanations during consultations, ability to fit in urgent appointments (including being seen within an hour), and thoughtful end-of-life support (including sending sympathy/commiserations cards). A recurring downside mentioned is waiting without proactive updates, even when the delay was due to an emergency case.
Services
- •Small-animal veterinary care (website summary).
- •Dermatology (website summary).
- •Physiotherapy (website summary).
- •Internal medicine (website summary).
- •Surgery (website summary).
- •Emergency/critical care listed as a specialty (website summary).
- •Emergency veterinary services (structured clinic data; no further detail provided on out-of-hours arrangements).
- •Urgent/same-day style appointments are mentioned in reviews (e.g., “urgent appointment needed” and “seen within the hour”).
- •Support for anxious/skittish cats during handling, as described by owners (e.g., using a towel wrap for examination; accommodating requests for female vets/nurses for a nervous rescue cat).
- •Euthanasia/end-of-life care is directly referenced in multiple reviews (dog and guinea pig), with owners describing staff support during the visit and follow-up sympathy cards.
People
- •Vets and nurses are repeatedly described as explaining findings and next steps clearly (e.g., “full examination and explanation given”; “always explain”).
- •Staff are described as adapting handling to the individual animal: one owner reports the team arranged female vets/nurses to reduce stress for a nervous rescue cat and used a towel wrap to examine a feral cat with a broken leg.
- •Reception staff are mentioned as knowledgeable and helpful over the phone, with one reviewer saying they can call to ask pet-related questions and staff “go above and beyond” (no specific example of the advice given is included in the review text we have).
Reviews
Google rating: 4.5 stars from 315 reviews.
“Themes below are drawn from the latest written reviews available to us.”
- •Efficient appointments and clear communication once seen: owners mention “full examination and explanation” and that staff “always explain.”
- •Urgent care access: one review reports being seen within an hour for an urgent appointment, with “no waiting.”
- •End-of-life support stands out: multiple owners mention euthanasia visits and say staff were kind and patient, followed by sympathy/commiserations cards.
- •Waiting-room communication can be inconsistent: one reviewer reports waiting ~30 minutes and needing to ask for an update; they accepted the emergency interruption but wanted to be informed sooner.
Special Services
Animals Treated at Chapel House Veterinary Practice Ltd
Animals We Treat
Companion Animals
Opening Hours – Chapel House Veterinary Practice Ltd
Opening Hours
Hours
Reviews for Chapel House Veterinary Practice Ltd
Note: Showing the 5 most recent Google reviews out of 315 we track in total. Recent reviews may not be representative of overall sentiment.
Richard Humpleby
a month ago
Excellent service in what can be a stressful trip
Rachael Cowell
a month ago
Very efficient, polite and caring. Had to ask how long I was going to have to wait after already waiting 30 minutes and watching others come and go. Was told vet had an emergency which I have no problem with, but would have appreciated being informed. Was then seen quickly.
DK Green
2 months ago
Always friendly, welcoming and efficient, lovely to our pets, knowledgeable and always explain.
pamela lacey
2 months ago
Caring and thoughtful vets and I wouldn't dream of going anywhere else.
Jennifer Hogg
2 months ago
5* service. Urgent appointment needed. Seen with the hour. No waiting. Full examination and explanation given. Very happy 😃
Christine Steel
a week ago
I highly recommend Chapel House Veterinary practice. I have been using this practice for 13 years and I have always been happy with the advice I have received and the treatment my pet companion, Poppy, has received.
Olivia M
4 weeks ago
After being repeatedly ripped off and misdiagnosed elsewhere in the past, we switched to Chapel House. Reasonably priced with staff that not only really know their stuff, but care so much too. When we had to have our guinea pig pit to sleep recently, staff were kind and the vet was patient with my questions, knowledgable and sensitive. To my surprise, we even received a sympathy card which was so touching. Thank you we will not use anyone else.
Victor Reeve
a month ago
Our dog was put to sleep so we weren't in the mood to give great reviews. On reflection we feel that Chapel House deserves a better rating. The staff were very nice at such a sad time. They even sent us a commiserations card.
Amy Parker
2 months ago
Chapel House have been our vets for quite sometime. My husband and I have had 2 rescue cats so far, both with several problems. Our previous Cat was a feral kitty - she would only allow my husband to pick her up and only let me pet her occasionally (nobody was allowed to touch her). Unfortunately we found out she had cancer when she was just 8 and we had to say goodbye. Our current kitty had been badly abused and the RSPCA got in touch with us and asked if we would take her in and rehabilitate her. She is very loving but very skittish and afraid of the cat carrier and being handled by strangers. The staff at Chapel are all amazing! They listen to me when I tell them about the care my Cat needs in order to keep her calm. She isn't keen on men at all (apart from my husband) so they make sure we have female vets and vet nurses for every appointment. They handled my previous Cat with great care and understanding too. Wrapping her in a towel when they needed to examine her (she had a broken leg which led to the discovery of the cancer). They really care a lot about their patients needs and will take everything into account for each individual pet and owner. They were very sympathetic when we lost our previous cat and we even got a lovely card from them. The reception staff are fab - very knowledgeable and you can call them and ask them anything relating to your pets and they go above and beyond. The Vets and nurses are of the highest quality and they always handle with the greatest care and understanding. We won't take our cat anywhere else!
Rachael Cowell
6 months ago
Very efficient, polite and caring. Had to ask how long I was going to have to wait after already waiting 30 minutes and watching others come and go. Was told vet had an emergency which I have no problem with, but would have appreciated being informed. Was then seen quickly.
Nearby Vets
Explore more trusted veterinary clinics near Chapel House Veterinary Practice Ltd
Vets4Pets Chesterfield Ravenside
(0.3 miles)Inside Pets at Home, Ravenside Retail Park, Chesterfield S40 1TA, UK
Prime Veterinary Practice
(0.8 miles)93 Newbold Rd, Chesterfield S41 7PS, UK
Spire Vets Ltd.
(1.8 miles)161-163 St Johns Rd, Chesterfield S41 8PE, UK
Chapel House Veterinary Practice Staveley
(3.5 miles)1 Barnfield Cl, Staveley, Chesterfield S43 3UL, UK
Staveley Vets
(3.9 miles)Leyfield House, Lowgates, Staveley, Chesterfield S43 3TR, UK
