Chesterfield Vets4Pets Ltd – Vets in Chesterfield
Clinic Overview
Chesterfield Vets4Pets Ltd is part of the Vets4Pets network, described on the group website as a locally owned practice. Based on owner accounts, this clinic sees a mix of routine follow-ups (for example, ear rechecks) and more urgent/complex problems (a pelvic fracture and a blocked urethra in a cat were specifically mentioned). It is also listed as a Veterinary Nurse Training facility.
Recent reviews are mixed: several owners describe staff being very good with anxious/reactive dogs and supportive through serious illness, while others report a shift over time with concerns about rudeness, feeling “money-focused,” and difficulty getting timely appointments for flare-ups.
Services
- •Veterinary Nurse Training facility (listed capability).
- •Care for reactive/anxious dogs (owners describe consistently good experiences bringing reactive dogs, and pets being comfortable with visits).
- •Follow-up/recheck appointments (an ear recheck is specifically mentioned).
- •Eye problems (an owner contacted the practice for recurring eye issues and asked about repeat eye drops; they report being told a vet visit was required).
- •Urgent/serious medical cases (examples mentioned by owners include a pelvic fracture and a blocked urethra in a cat).
- •Out-of-hours suggestion (one reviewer says they were advised to use an out-of-hours service when no timely appointment was available).
Pricing
- •A £40 consultation fee was reported by one owner as being requested later for a visit they believed was a no-charge recheck (they say they paid it after receiving a phone call).
- •One reviewer describes the practice as expensive, adding that this is similar to many vets.
People
- •Steph is repeatedly named as “friendly and helpful,” with owners also describing the team as knowledgeable and good at handling reactive dogs.
- •Barry is named as the practice owner; one reviewer notes seeing him regularly and describes a welcoming environment.
- •Talia and Carol are mentioned as vets who “used to be” at the practice; one reviewer contrasts their time positively with their more recent experiences.
- •Front-desk experience appears inconsistent: one reviewer complains about a receptionist “talking down” to clients, while saying others were fine.
Reviews
Google rating: 4.5 stars from 353 reviews. “”
- •Strong praise for handling difficult pets and supporting owners through serious conditions, including reactive dogs, a pelvic fracture, and a cat with a blocked urethra (described as “above and beyond” support).
- •Concerns about changes in the team/continuity, with some owners saying they see different vets each visit and feel the practice “used to be good.”
- •Money and billing friction shows up in multiple ways: accusations of being “all about the money,” plus a specific complaint about being charged later for a recheck.
- •Access/urgency issues: one owner reports being unable to get a near-term appointment for a recurring eye problem and being directed to out-of-hours care instead.
Special Services
Animals Treated at Chesterfield Vets4Pets Ltd
Animals We Treat
Companion Animals
Farm Animals
Opening Hours – Chesterfield Vets4Pets Ltd
Opening Hours
Hours
Reviews for Chesterfield Vets4Pets Ltd
Note: Showing the 5 most recent Google reviews out of 353 we track in total. Recent reviews may not be representative of overall sentiment.
B L-N
2 months ago
They used to have some lovely, caring vets. But new vets are aggressive and rude: they seem to care more about making money than treating animals and customers with dignity. It's a real shame because we used them for years.
Lauren Nettleship
3 months ago
Steph is incredibly friendly and helpful, she is a merit to the practice. We have always had good experience here with our reactive dogs, we had the cats registered but obviously didn’t come in half as often as we now do. Knowledgeable staff and really good with your pets. Our dogs love going to the vets they get beyond excited when we pull in the car park.
Lauren Nettleship
2 weeks ago
Steph is incredibly friendly and helpful, she is a merit to the practice. We have always had good experience here with our reactive dogs, we had the cats registered but obviously didn’t come in half as often as we now do. Knowledgeable staff and really good with your pets. Our dogs love going to the vets they get beyond excited when we pull in the car park.
Christopher Clarke
2 weeks ago
Just phoned up to tell them my bulldogs eye problem has flared up again and asked for some more eye drops, they said that I would need to see a vet again even though I’ve seen a vet recently for this problem. Left with little choice I agreed to see the vet but then they said the earliest appointment is Monday afternoon. This means my poor dog has to spend all weekend with his eyes shut and leaking horrible green goo, when I said this to them they didn’t care and suggested using an out of hours service. I don’t have much money and struggle with vet bills there is no way I can afford out of hour service. They said they were closing shortly but I could have been there in less than 5 minutes. To leave my dog my best friend like this is cruel. I could have been there before they closed but they decided leaving an animal in distress for a whole weekend was ok. I’m totally disgusted with this as NO ANIMAL SHOULD BE ALLOWED TO SUFFER.
Christopher Clarke
3 months ago
Just phoned up to tell them my bulldogs eye problem has flared up again and asked for some more eye drops, they said that I would need to see a vet again even though I’ve seen a vet recently for this problem. Left with little choice I agreed to see the vet but then they said the earliest appointment is Monday afternoon. This means my poor dog has to spend all weekend with his eyes shut and leaking horrible green goo, when I said this to them they didn’t care and suggested using an out of hours service. I don’t have much money and struggle with vet bills there is no way I can afford out of hour service. They said they were closing shortly but I could have been there in less than 5 minutes. To leave my dog my best friend like this is cruel. I could have been there before they closed but they decided leaving an animal in distress for a whole weekend was ok. I’m totally disgusted with this as NO ANIMAL SHOULD BE ALLOWED TO SUFFER.
Jason crossley
3 months ago
Always been a good reliable vets but recently seeing different vets every visit made it hard to understand sometimes what was been translated , so I decided to move to a more local vets for ease of access , just to penalised with a £40 payment for our last visit ? I always have asked receptionist on way out after seeing vet if any payment was required and our last visit on the 18th September was the same she told me no payment required for the recheck of my dogs ear , just to receive a phone call today saying we owe £ 40 consult fee?? I have paid in full today but just be careful if you ever leave that there will be an exit fee payable , big company big profits guess that’s how the world works 😔
Natalie Oldknow
3 months ago
Very friendly staff. Nice place, quiet in waiting area. Expensive but most vets are.
Megan lister
2 months ago
Can’t thank the team at vets 4 pets littlemoor for their help with our furbabys. We’ve had one of them with a pelvic fracture and then the week after the other kitty had a blocked urethra which is very dangerous. They really have gone above and beyond to help us through this horrendous time. You really are all amazing and thank you so much for everything xx
GiveusanEpleasebob
2 months ago
Used to be good, not so great now I'm afraid. Theres a certain receptionist that always talks down to you the rest are ok. When Talia and Carol used to be vets there it was a great place. It's all about the money honey. We all know as customers we have to pay, NO NEED TO KEEP REMINDING US Mrs receptionist. It's part and parcel of taking your pet to see a vet. The vet treats the pet and we pay, we aren't stupid. Think I'll be going off to spire from now on.
Liz Casey
6 months ago
Amazing vets.. boys have a few emergency of the years. Very welcoming staff and very helpful. Barry the practice owner is always there with a 😃. The boys love a vet visit 😃😃
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