Dog & Cat Vets in Clevedon

## Summary Clevedon Vets4Pets Ltd is a **locally owned** Vets4Pets practice and states it is **taking new clients**. The website describes facilities for in-practice diagnostics and procedures (including an **in-house laboratory, operating theatre, ultrasound and X‑ray**, plus **separate dog and cat wards** and an **isolation unit**). Recent reviews give concrete examples of **detailed explanations of options**, **gentle handling during exams/treatments**, and **frequent updates during inpatient care** (including a cat monitored over **two days**). Reviews also include a serious negative account alleging a dog died following **dental work/extractions**, with the reviewer stating the practice did not accept responsibility—this conflicts with multiple other reviews describing high standards of care and communication. ## Services Based on the website summary and reviews, the practice offers: - **Consultations and treatment** for **dogs, cats, rabbits and small mammals** - **Dentistry** (a review describes a dog booked for a teeth clean and then having multiple teeth removed; the website lists dentistry) - **Soft tissue surgery** and procedures under **general anaesthetic** (a review describes **spay surgery**, including pre-op consult and post-op check) - **Diagnostics on site:** **in-house blood testing** (biochemistry, haematology), plus **X‑ray** and **ultrasound** - **Inpatient care/monitoring** (a review describes continuous monitoring and regular updates over two days during a critical illness) - **Microchipping** - **Nurse clinics** including **weight clinic** and **nutritional advice** - **Behaviourist** (listed on the website) - **Emergency cover** (listed on the website) - **Written prescriptions on request** (listed on the website) - **Separated dog & cat wards** and **isolation facilities** (listed on the website) Out-of-hours care is stated to be provided by **Vale Vets Animal Hospital** (arrangement described on the website). The clinic is also listed as a **Veterinary Nurse Training facility**. ## Pricing - **Spay package mentioned in a review:** **£300**, including a consultation before surgery, the surgery with the dog looked after at the clinic for most of the day, a post-surgery check, pain medication, a collar, and a can of recovery food. - **Out-of-hours consultation pricing (via the stated out-of-hours provider on the website):** - Monday–Saturday **6am–11pm: £280** - **11pm–6am: £330** - Sunday **10am–4pm: £140** ## People - **Dr Edita D (vet):** described in a review as identifying a likely diagnosis very quickly, offering multiple options, and giving realistic prognosis while staying kind; also credited with fast and accurate diagnosis in a critical case. - **Dr Paul V (vet):** mentioned for a gentle approach and professionalism during a delicate situation, alongside clear option-setting and realistic prognosis. - **Amy (lead nurse / nurse):** repeatedly mentioned for **keeping owners informed at each step**; in one case, the owner describes frequent updates during two days of monitoring, and in another (spay), a next-day follow-up call is reported. ## Reviews **4.6 stars from 141 reviews.** Themes below are drawn from the latest written reviews available to us. - Owners often mention vets **taking time to explain options** and performing examinations/treatments **gently**. - Several reviews describe **communication during difficult cases**, including **regular updates** while a pet was being monitored in-clinic. - Practical details that come up: the clinic is described as **clean/spotless** in more than one review, and at least one owner reports a **next-day follow-up call** after surgery. - Negative experiences include: - One reviewer reports **no callback** after being told they would be contacted to book vaccinations. - Another reviewer alleges their dog **died after dental cleaning/extractions** and says the vet did not accept responsibility; this sits alongside multiple reviews praising standards of care and communication.

## Summary Vale Vets Clevedon (Alexandra Veterinary Surgery) is a small-animal practice that, based on client accounts, handles routine care (vaccinations and check-ups) as well as ongoing management for chronic conditions (an older diabetic cat is specifically mentioned). Owners repeatedly describe being able to get help quickly—several reviews mention same-day appointments after calling with concerns, including a same-day vaccination/check-up slot. The practice also appears set up to support owners with decision-making: one client specifically names a vet (Marina) who “took time” to explain options so they could choose a treatment plan for their dog. Pet-owner “pet plans” are mentioned as available and “worth it,” though no plan details are provided in the sources. ## Services - Same-day appointments are mentioned by multiple reviewers (including same-day booking after calling with concern, and being seen a few hours later). - Advice by phone is mentioned (owners describe calling for advice and receiving detailed guidance beyond what they asked). - Vaccinations and general check-ups (explicitly referenced). - Anal gland expression/drainage (one owner notes their dog’s glands were drained with minimal stress). - Ongoing care for chronic conditions (regular care for an older diabetic cat is specifically described). - “Pet plans” are available (no inclusions or prices stated). ## People - **Marina (vet)**: described as knowledgeable and informative, and as taking time to help an owner weigh options and decide on a treatment course for their dog. - **Nursing team (not named)**: described by one reviewer as “extremely good and very helpful,” particularly in the context of regular care for an older diabetic cat. ## Reviews **4.9 stars from 85 reviews.** The latest written reviews focus on speed of access, calm handling, and clear explanations during appointments. **“Themes below are drawn from the latest written reviews available to us.”** - **Fast access when worried:** multiple owners say they were booked in the same day after calling with concerns; one mentions being seen “a few hours later.” - **Supportive communication:** reviewers describe getting useful phone advice and being reassured during visits. - **Handling nervous pets gently:** examples include keeping a dog calm even when clippers were used, and performing anal gland drainage “without causing him any stress.” - **Decision-making and explanations:** one owner highlights being given time and information to choose a treatment plan. - **Cost noted but framed as good value:** one reviewer calls the practice “a little expensive” but “good value for money.”

## Summary Golden Valley Vets is a multi-site practice (reviews mention this branch is part of a bigger practice with its own operating theatre). The website describes a broad offering from routine preventative care through to advanced imaging and surgery, with facilities including an in-house laboratory, surgical theatres, dental facilities, laser therapy, and advanced CT/MRI imaging. In the latest reviews available to us, owners most often mention fast diagnostics (blood tests and follow-on investigations with results across consecutive days) and thoughtful end-of-life arrangements (a separate, living-room-style space rather than a standard consult room). Pricing is a mixed point: some reviewers call charges “abysmal” or “stupid charges,” while another mentions a “really fair price” for an online prescription. ## Services Based on the clinic website summary and the latest written reviews available to us, services and capabilities mentioned include: - Routine preventative healthcare (including check-ups and vaccinations) - Consultations - In-house lab testing (one review describes bloods taken and results returned quickly) - Further investigations/diagnostics following initial blood tests (not specified beyond that) - Advanced imaging: CT and MRI (listed on the website) - Surgical procedures (listed on the website) - Dental facilities (listed on the website) - Neutering (listed on the website) - Weight management (a review describes support for an elderly cat losing weight, including investigations and advice to help with weight gain) - Laser therapy (listed on the website) - Holiday travel (listed on the website) - Bereavement support/end-of-life arrangements (a reviewer describes a dedicated, calming “sitting room”-style space for a cat’s final visit) - 24-hour emergency services (stated on the website) ## People - **Sarah** (role not stated) is singled out in a review as being “great” with a nervous rescue dog, suggesting experience handling anxious pets calmly. - The team is described in reviews as “caring” and “thorough,” and one owner specifically valued the pace and organisation of diagnostics (bloods, results, and then further investigations over consecutive days). ## Reviews **Google rating: 4.8 stars from 52 reviews.** **Themes below are drawn from the latest written reviews available to us.** - Fast turnaround on diagnostics: one owner describes an appointment with blood tests, results the next day, and further investigations with results the day after that. - Handling of nervous pets: a reviewer highlights Sarah being particularly good with a nervous rescue dog. - End-of-life care environment: one owner describes a separate, more homelike room used for a cat’s final visit, which they found calming compared with a standard consult room. - Pricing is conflicted: some comments criticise charges and prescription medication costs, while another review calls the price for an online prescription “really fair.”