Emergency Vets in Clevedon

## Summary Vale Vets Clevedon (Alexandra Veterinary Surgery) is a small-animal practice that, based on client accounts, handles routine care (vaccinations and check-ups) as well as ongoing management for chronic conditions (an older diabetic cat is specifically mentioned). Owners repeatedly describe being able to get help quickly—several reviews mention same-day appointments after calling with concerns, including a same-day vaccination/check-up slot. The practice also appears set up to support owners with decision-making: one client specifically names a vet (Marina) who “took time” to explain options so they could choose a treatment plan for their dog. Pet-owner “pet plans” are mentioned as available and “worth it,” though no plan details are provided in the sources. ## Services - Same-day appointments are mentioned by multiple reviewers (including same-day booking after calling with concern, and being seen a few hours later). - Advice by phone is mentioned (owners describe calling for advice and receiving detailed guidance beyond what they asked). - Vaccinations and general check-ups (explicitly referenced). - Anal gland expression/drainage (one owner notes their dog’s glands were drained with minimal stress). - Ongoing care for chronic conditions (regular care for an older diabetic cat is specifically described). - “Pet plans” are available (no inclusions or prices stated). ## People - **Marina (vet)**: described as knowledgeable and informative, and as taking time to help an owner weigh options and decide on a treatment course for their dog. - **Nursing team (not named)**: described by one reviewer as “extremely good and very helpful,” particularly in the context of regular care for an older diabetic cat. ## Reviews **4.9 stars from 85 reviews.** The latest written reviews focus on speed of access, calm handling, and clear explanations during appointments. **“Themes below are drawn from the latest written reviews available to us.”** - **Fast access when worried:** multiple owners say they were booked in the same day after calling with concerns; one mentions being seen “a few hours later.” - **Supportive communication:** reviewers describe getting useful phone advice and being reassured during visits. - **Handling nervous pets gently:** examples include keeping a dog calm even when clippers were used, and performing anal gland drainage “without causing him any stress.” - **Decision-making and explanations:** one owner highlights being given time and information to choose a treatment plan. - **Cost noted but framed as good value:** one reviewer calls the practice “a little expensive” but “good value for money.”