Specialist Vets in Clevedon

## Summary Vale Vets Clevedon (Alexandra Veterinary Surgery) is a small-animal practice that, based on client accounts, handles routine care (vaccinations and check-ups) as well as ongoing management for chronic conditions (an older diabetic cat is specifically mentioned). Owners repeatedly describe being able to get help quickly—several reviews mention same-day appointments after calling with concerns, including a same-day vaccination/check-up slot. The practice also appears set up to support owners with decision-making: one client specifically names a vet (Marina) who “took time” to explain options so they could choose a treatment plan for their dog. Pet-owner “pet plans” are mentioned as available and “worth it,” though no plan details are provided in the sources. ## Services - Same-day appointments are mentioned by multiple reviewers (including same-day booking after calling with concern, and being seen a few hours later). - Advice by phone is mentioned (owners describe calling for advice and receiving detailed guidance beyond what they asked). - Vaccinations and general check-ups (explicitly referenced). - Anal gland expression/drainage (one owner notes their dog’s glands were drained with minimal stress). - Ongoing care for chronic conditions (regular care for an older diabetic cat is specifically described). - “Pet plans” are available (no inclusions or prices stated). ## People - **Marina (vet)**: described as knowledgeable and informative, and as taking time to help an owner weigh options and decide on a treatment course for their dog. - **Nursing team (not named)**: described by one reviewer as “extremely good and very helpful,” particularly in the context of regular care for an older diabetic cat. ## Reviews **4.9 stars from 85 reviews.** The latest written reviews focus on speed of access, calm handling, and clear explanations during appointments. **“Themes below are drawn from the latest written reviews available to us.”** - **Fast access when worried:** multiple owners say they were booked in the same day after calling with concerns; one mentions being seen “a few hours later.” - **Supportive communication:** reviewers describe getting useful phone advice and being reassured during visits. - **Handling nervous pets gently:** examples include keeping a dog calm even when clippers were used, and performing anal gland drainage “without causing him any stress.” - **Decision-making and explanations:** one owner highlights being given time and information to choose a treatment plan. - **Cost noted but framed as good value:** one reviewer calls the practice “a little expensive” but “good value for money.”

## Summary Golden Valley Vets is a multi-site practice (reviews mention this branch is part of a bigger practice with its own operating theatre). The website describes a broad offering from routine preventative care through to advanced imaging and surgery, with facilities including an in-house laboratory, surgical theatres, dental facilities, laser therapy, and advanced CT/MRI imaging. In the latest reviews available to us, owners most often mention fast diagnostics (blood tests and follow-on investigations with results across consecutive days) and thoughtful end-of-life arrangements (a separate, living-room-style space rather than a standard consult room). Pricing is a mixed point: some reviewers call charges “abysmal” or “stupid charges,” while another mentions a “really fair price” for an online prescription. ## Services Based on the clinic website summary and the latest written reviews available to us, services and capabilities mentioned include: - Routine preventative healthcare (including check-ups and vaccinations) - Consultations - In-house lab testing (one review describes bloods taken and results returned quickly) - Further investigations/diagnostics following initial blood tests (not specified beyond that) - Advanced imaging: CT and MRI (listed on the website) - Surgical procedures (listed on the website) - Dental facilities (listed on the website) - Neutering (listed on the website) - Weight management (a review describes support for an elderly cat losing weight, including investigations and advice to help with weight gain) - Laser therapy (listed on the website) - Holiday travel (listed on the website) - Bereavement support/end-of-life arrangements (a reviewer describes a dedicated, calming “sitting room”-style space for a cat’s final visit) - 24-hour emergency services (stated on the website) ## People - **Sarah** (role not stated) is singled out in a review as being “great” with a nervous rescue dog, suggesting experience handling anxious pets calmly. - The team is described in reviews as “caring” and “thorough,” and one owner specifically valued the pace and organisation of diagnostics (bloods, results, and then further investigations over consecutive days). ## Reviews **Google rating: 4.8 stars from 52 reviews.** **Themes below are drawn from the latest written reviews available to us.** - Fast turnaround on diagnostics: one owner describes an appointment with blood tests, results the next day, and further investigations with results the day after that. - Handling of nervous pets: a reviewer highlights Sarah being particularly good with a nervous rescue dog. - End-of-life care environment: one owner describes a separate, more homelike room used for a cat’s final visit, which they found calming compared with a standard consult room. - Pricing is conflicted: some comments criticise charges and prescription medication costs, while another review calls the price for an online prescription “really fair.”