Community Pet Clinic

Community Pet Clinic is a small-animal clinic where reviews repeatedly mention a vet called Mauro and a team that spend time explaining options. The only website link provided is on jollyes.co.uk, while one reviewer explicitly describes “Mauro’s ‘Vet Care’” as a wholly independent practice—so the ownership setup isn’t fully clear from the available sources.

What it seems set up for, based on client accounts

• •Routine preventive care is mentioned (vaccinations and annual check-ups).
• •Medical problem-solving comes up often, with owners describing detailed explanations and tailored medication choices (including eye treatment and skin/coat issues in a cat).
• •More serious acute illness support is described in at least one case (a dog becoming very unwell after chewing tablets, with kidney failure mentioned, and later recovering).
• •Handling of nervous/anxious dogs is noted, including patience during appointments and using treats/cuddles to help dogs stay comfortable.

Services

Services and care types mentioned in the available reviews include

• •Vaccinations
• •Annual check-ups (routine visits referenced for multiple pets)
• •Diagnosis and prescribing/adjusting medication (reviewers mention careful diagnosis and choosing appropriate drops/meds)
• •Eye problems in cats (an owner says their cat’s eye was treated when it seemed “not salvageable,” with ongoing treatment described)
• •Skin/coat problems in cats (hair loss mentioned as treated successfully)
• •Senior-dog assessment for back pain (one review describes a visit for a 14-year-old dog with a bad back)
• •Toxin/medication ingestion and severe illness support (a dog that chewed tablets and developed kidney failure is described as making a full recovery after the clinic “worked so hard on him”)

People

• •Mauro (vet): Often singled out in reviews for being thorough and explanatory (multiple owners mention that he “explains everything” and is “thorough and informative”). Several reviews describe trust built through outcomes (e.g., recovery after serious illness; a cat’s eye treated successfully).
• •One reviewer reports a negative interaction: they felt he addressed their partner rather than them during a consultation and raised end-of-life comments they felt were inappropriate given their dog’s condition.
• •Staff team: Repeatedly mentioned as attentive and friendly; several owners describe pets being put at ease with treats and cuddles, and one owner notes patience with a dog that is “not the easiest,” helping reduce anxiety for both dog and owner.

Reviews

Google rating: 4.9 stars from 76 reviews “”

• •Owners frequently mention clear explanations and time taken in consultations (“explains everything,” “takes the time to explain things,” “thorough and informative”).
• •Multiple reviews describe strong clinical outcomes, including a cat’s eye being treated when the owner thought it couldn’t be saved, and a dog recovering after becoming very ill following tablet ingestion (kidney failure mentioned).
• •Several owners highlight handling and comfort, especially for anxious or difficult dogs (patience, treats, cuddles; dogs happy to attend).
• •A minority view conflicts with the above: one 1‑star review describes poor communication and trust concerns, centred on how the vet spoke to the owner and comments about the dog potentially dying soon/euthanasia readiness.