Holmefield Veterinary Clinic Ltd

Holmefield Veterinary Clinic Ltd in Selby is part of IVC Evidensia and provides general veterinary care for pets, alongside emergency or extended-hours support and a Pet Health Club preventive healthcare plan. Website information also notes veterinary nurse training. Recent feedback is mostly positive, with owners highlighting clear explanations, calm handling, and help in urgent situations close to closing time.

Services

•General veterinary consultations and treatment planning for everyday pet health concerns, with owners saying vets clearly explained diagnoses and options before going ahead.
•Urgent and emergency care, including reports of pets being seen shortly before or after official closing time when needed.
•Dog and rabbit care, with reviews mentioning treatment for a rabbit that recovered well and calm handling of larger or nervous dogs, including a German Shepherd and a dog wary of men.
•Diagnostic imaging support, with X-ray capability referenced by an owner who attended a branch expecting their dog might need imaging.
•Preventive healthcare through the clinic’s Pet Health Club.
•Veterinary nurse training, listed as part of the clinic’s facilities.
•Insurance-related support is mentioned by some owners, although experiences appear mixed depending on the case.

Pricing

No published pricing information is currently available for this clinic.

People

•Sue (vet) is praised for clear, direct explanations and for providing care to one family’s dog over several years.
•An unnamed male vet is described as calm and softly spoken, helping a dog that is usually wary of men feel at ease.
•Recent reviews also speak positively about the wider team, including receptionists, nurses, and vets.

Reviews

Holmefield Veterinary Clinic Ltd has a 4.6-star Google rating from 335 reviews.

•Many recent reviewers describe the team as friendly, helpful, and consistent, with praise for both clinical care and customer service.
•Clear communication is a recurring positive theme, with owners saying diagnoses, treatment options, and next steps were explained well.
•Several reviews highlight supportive handling in stressful situations, including staying late for urgent cases and helping owners when the practice was closing.
•Feedback is not entirely uniform: alongside the positive reviews, there is one detailed recent complaint about medication dosing, handling, and complaint response, while another owner was unhappy about consultation value and being asked to pay upfront before reclaiming through insurance.

Reviews for Holmefield Veterinary Clinic Ltd

Note: Showing the 10 most recent Google reviews out of 335 we track in total. Recent reviews may not be representative of overall sentiment.

Jo C

1 month ago

The staff here are fantastic. I came in late with a poorly dog and the receptionist stayed behind with me, until my taxi arrived, even though the practice had closed. Can't thank you all enough for taking care of us both!

christina grimley

Very friendly staff, took every possible care with my little dog Mavis ❤️ Would recommend this practice to anyone looking for quality of service.

Sam Webster

Great and consistent care and customer service for our dogs

Megan Craig

They will overdose your animal and then take no accountability. Do NOT use them. We trusted this vet for years, 12 years with our dog, and then a further 3 or 4 with our cat. After a dental surgery, she was prescribed antibiotics by a vet who spent hardly any time looking at her, made her visibly distressed more than I’ve ever seen, and prescribed the medication after walking out of the room. I was also only informed after paying that the medication contains penicillin, and someone with a penicillin allergy must not handle this. As someone with a penicillin allergy, I had to order appropriate PPE like gloves and a mask as I would be the only one who could administer this consistently. This medication made my cat quite ill, but after ringing the vets they insisted I have to keep going with it. After looking more carefully at the medication, they had given her basically double the dose she should have been on. I adjusted the dosage to the correct amount and the symptoms stopped. When I went back to the vets, I overheard a conversation between (I will say a lovely male vet) the vet who was treating her and a female, who told the male that he just needs to lie and cover up the mistake. He didn’t, and told me that there was no medical reason she should have been prescribed this dose. Because of his candor I decided to give them a second chance. Next appointment rolled around for a concern I had, and unfortunately the vet who overdosed her is the same vet they booked me with. Immediately my cat was scared of her, she was handling my cat by the neck, was condescending, rude, and had no care whatsoever to my cat. Very clearly, she has no care for animals, they are lumps of meat to her. After ending the consultation fearing for the wellbeing of my cat, and coming out of the consultation room in tears, I was offered a second consultation with another vet. This vet asked me what happened with the vet from the previous day, and despite me telling her all of this her line was that mistakes happen, and they operate a no blame culture. Well, luckily this time my cat recovered. But if that vets careless easily avoided mistake had killed her, would this still be the case? I was told yes, sometimes that happens but they still would not look to place blame. So good to know that if a careless mistake ends in you losing your pet, no one is held accountable. I am now with a local mobile vet (I wont say the name in case they take my review down, but starts with the same letter) who charge less to come to my house, take the time to let my cat get to know them, and hold her very gently. Holmefield is not what it once was, its now a corporate money grab, who employ vets who don't care about the animals they treat. If you love your companion, avoid this vets at all cost.

Lisa Bugg

4 months ago

Excellent service. The vet we saw explained the full diagnosis and treatment available. Was very satisfied.

Christopher Rivett

Carol Tyson

6 months ago

Stephen Sutcliffe

It has been a difficult couple of months and I have found the staff very helpful and medically informative at both the Brayton and Sherburn branches. The receptionists are very welcoming, the nurses are very knowledgeable and caring. The vets collectively helped us provide the best medical route for our dog to which we are very thankful. Also a very big thank you to Sue who has provided us with veterinarian care for several years. She has been very informative and to the point which helped us understand clearly. Our little guy always looked forward to his after appointment treats with Sue.